Ji Han

Ji Han, Marta Staff, Saeema Ahmed-Kristensen

Conventional service design methods are valuable for improving healthcare experience, but are limited in scale and information capture. Based on a constructed database of 2,320 stories from patients and carers with multiple long-term conditions (MLTC), this paper shows how real-life experiences can be used to inform healthcare service redesign. By combining the richness of qualitative insight with the breadth and representativeness of large-scale data, it identifies "Continuity of care", "Care coordination", and "Temporal - Access to services" as the priority redesign opportunities for MLTC.

Chiyu Zhang, Ji Han, Yao Zou et al.

LiDAR sensors play an important role in the perception stack of modern autonomous driving systems. Adverse weather conditions such as rain, fog and dust, as well as some (occasional) LiDAR hardware fault may cause the LiDAR to produce pointcloud with abnormal patterns such as scattered noise points and uncommon intensity values. In this paper, we propose a novel approach to detect whether a LiDAR is generating anomalous pointcloud by analyzing the pointcloud characteristics. Specifically, we develop a pointcloud quality metric based on the LiDAR points' spatial and intensity distribution to characterize the noise level of the pointcloud, which relies on pure mathematical analysis and does not require any labeling or training as learning-based methods do. Therefore, the method is scalable and can be quickly deployed either online to improve the autonomy safety by monitoring anomalies in the LiDAR data or offline to perform in-depth study of the LiDAR behavior over large amount of data. The proposed approach is studied with extensive real public road data collected by LiDARs with different scanning mechanisms and laser spectrums, and is proven to be able to effectively handle various known and unknown sources of pointcloud anomaly.

Liuqing Chen, Shuhong Xiao, Yunnong Chen et al.

Combinational creativity, a form of creativity involving the blending of familiar ideas, is pivotal in design innovation. While most research focuses on how combinational creativity in design is achieved through blending elements, this study focuses on the computational interpretation, specifically identifying the 'base' and 'additive' components that constitute a creative design. To achieve this goal, the authors propose a heuristic algorithm integrating computer vision and natural language processing technologies, and implement multiple approaches based on both discriminative and generative artificial intelligence architectures. A comprehensive evaluation was conducted on a dataset created for studying combinational creativity. Among the implementations of the proposed algorithm, the most effective approach demonstrated a high accuracy in interpretation, achieving 87.5% for identifying 'base' and 80% for 'additive'. We conduct a modular analysis and an ablation experiment to assess the performance of each part in our implementations. Additionally, the study includes an analysis of error cases and bottleneck issues, providing critical insights into the limitations and challenges inherent in the computational interpretation of creative designs.

Jiawei Zheng, Gokcen Yilmaz, Ji Han et al.

Many organisations pursue digital transformation to enhance operational efficiency, reduce manual efforts, and optimise processes by automation and digital tools. To achieve this, a comprehensive understanding of their unique needs is required. However, traditional methods, such as expert interviews, while effective, face several challenges, including scheduling conflicts, resource constraints, inconsistency, etc. To tackle these issues, we investigate the use of a Large Language Model (LLM)-powered chatbot to acquire organisations' digital transformation needs. Specifically, the chatbot integrates workflow-based instruction with LLM's planning and reasoning capabilities, enabling it to function as a virtual expert and conduct interviews. We detail the chatbot's features and its implementation. Our preliminary evaluation indicates that the chatbot performs as designed, effectively following predefined workflows and supporting user interactions with areas for improvement. We conclude by discussing the implications of employing chatbots to elicit user information, emphasizing their potential and limitations.