Roberto Legaspi

Kazuaki Furumai, Roberto Legaspi, Julio Vizcarra et al. · stanford

Persuasion plays a pivotal role in a wide range of applications from health intervention to the promotion of social good. Persuasive chatbots employed responsibly for social good can be an enabler of positive individual and social change. Existing methods rely on fine-tuning persuasive chatbots with task-specific training data which is costly, if not infeasible, to collect. Furthermore, they employ only a handful of pre-defined persuasion strategies. We propose PersuaBot, a zero-shot chatbot based on Large Language Models (LLMs) that is factual and more persuasive by leveraging many more nuanced strategies. PersuaBot uses an LLM to first generate natural responses, from which the strategies used are extracted. To combat hallucination of LLMs, Persuabot replace any unsubstantiated claims in the response with retrieved facts supporting the extracted strategies. We applied our chatbot, PersuaBot, to three significantly different domains needing persuasion skills: donation solicitation, recommendations, and health intervention. Our experiments on simulated and human conversations show that our zero-shot approach is more persuasive than prior work, while achieving factual accuracy surpassing state-of-the-art knowledge-oriented chatbots.

Huy Quang Ung, Guillaume Habault, Yasutaka Nishimura et al.

The rise of Visual-Language Models (LVLMs) has unlocked new possibilities for seamlessly integrating visual and textual information. However, their ability to interpret cartographic maps remains largely unexplored. In this paper, we introduce CartoMapQA, a benchmark specifically designed to evaluate LVLMs' understanding of cartographic maps through question-answering tasks. The dataset includes over 2000 samples, each composed of a cartographic map, a question (with open-ended or multiple-choice answers), and a ground-truth answer. These tasks span key low-, mid- and high-level map interpretation skills, including symbol recognition, embedded information extraction, scale interpretation, and route-based reasoning. Our evaluation of both open-source and proprietary LVLMs reveals persistent challenges: models frequently struggle with map-specific semantics, exhibit limited geospatial reasoning, and are prone to Optical Character Recognition (OCR)-related errors. By isolating these weaknesses, CartoMapQA offers a valuable tool for guiding future improvements in LVLM architectures. Ultimately, it supports the development of models better equipped for real-world applications that depend on robust and reliable map understanding, such as navigation, geographic search, and urban planning. Our source code and data are openly available to the research community at: https://github.com/ungquanghuy-kddi/CartoMapQA.git

Xinshuai Dong, Biwei Huang, Ignavier Ng et al.

Most existing causal discovery methods rely on the assumption of no latent confounders, limiting their applicability in solving real-life problems. In this paper, we introduce a novel, versatile framework for causal discovery that accommodates the presence of causally-related hidden variables almost everywhere in the causal network (for instance, they can be effects of observed variables), based on rank information of covariance matrix over observed variables. We start by investigating the efficacy of rank in comparison to conditional independence and, theoretically, establish necessary and sufficient conditions for the identifiability of certain latent structural patterns. Furthermore, we develop a Rank-based Latent Causal Discovery algorithm, RLCD, that can efficiently locate hidden variables, determine their cardinalities, and discover the entire causal structure over both measured and hidden ones. We also show that, under certain graphical conditions, RLCD correctly identifies the Markov Equivalence Class of the whole latent causal graph asymptotically. Experimental results on both synthetic and real-world personality data sets demonstrate the efficacy of the proposed approach in finite-sample cases.

Donghuo Zeng, Roberto Legaspi, Yuewen Sun et al.

Tailoring persuasive conversations to users leads to more effective persuasion. However, existing dialogue systems often struggle to adapt to dynamically evolving user states. This paper presents a novel method that leverages causal discovery and counterfactual reasoning for optimizing system persuasion capability and outcomes. We employ the Greedy Relaxation of the Sparsest Permutation (GRaSP) algorithm to identify causal relationships between user and system utterance strategies, treating user strategies as states and system strategies as actions. GRaSP identifies user strategies as causal factors influencing system responses, which inform Bidirectional Conditional Generative Adversarial Networks (BiCoGAN) in generating counterfactual utterances for the system. Subsequently, we use the Dueling Double Deep Q-Network (D3QN) model to utilize counterfactual data to determine the best policy for selecting system utterances. Our experiments with the PersuasionForGood dataset show measurable improvements in persuasion outcomes using our approach over baseline methods. The observed increase in cumulative rewards and Q-values highlights the effectiveness of causal discovery in enhancing counterfactual reasoning and optimizing reinforcement learning policies for online dialogue systems.

Donghuo Zeng, Roberto S. Legaspi, Yuewen Sun et al.

Customizing persuasive conversations related to the outcome of interest for specific users achieves better persuasion results. However, existing persuasive conversation systems rely on persuasive strategies and encounter challenges in dynamically adjusting dialogues to suit the evolving states of individual users during interactions. This limitation restricts the system's ability to deliver flexible or dynamic conversations and achieve suboptimal persuasion outcomes. In this paper, we present a novel approach that tracks a user's latent personality dimensions (LPDs) during ongoing persuasion conversation and generates tailored counterfactual utterances based on these LPDs to optimize the overall persuasion outcome. In particular, our proposed method leverages a Bi-directional Generative Adversarial Network (BiCoGAN) in tandem with a Dialogue-based Personality Prediction Regression (DPPR) model to generate counterfactual data. This enables the system to formulate alternative persuasive utterances that are more suited to the user. Subsequently, we utilize the D3QN model to learn policies for optimized selection of system utterances on counterfactual data. Experimental results we obtained from using the PersuasionForGood dataset demonstrate the superiority of our approach over the existing method, BiCoGAN. The cumulative rewards and Q-values produced by our method surpass ground truth benchmarks, showcasing the efficacy of employing counterfactual reasoning and LPDs to optimize reinforcement learning policy in online interactions.