AIOct 31, 2023
The Generative AI Paradox: "What It Can Create, It May Not Understand"Peter West, Ximing Lu, Nouha Dziri et al. · allen-ai, cmu
The recent wave of generative AI has sparked unprecedented global attention, with both excitement and concern over potentially superhuman levels of artificial intelligence: models now take only seconds to produce outputs that would challenge or exceed the capabilities even of expert humans. At the same time, models still show basic errors in understanding that would not be expected even in non-expert humans. This presents us with an apparent paradox: how do we reconcile seemingly superhuman capabilities with the persistence of errors that few humans would make? In this work, we posit that this tension reflects a divergence in the configuration of intelligence in today's generative models relative to intelligence in humans. Specifically, we propose and test the Generative AI Paradox hypothesis: generative models, having been trained directly to reproduce expert-like outputs, acquire generative capabilities that are not contingent upon -- and can therefore exceed -- their ability to understand those same types of outputs. This contrasts with humans, for whom basic understanding almost always precedes the ability to generate expert-level outputs. We test this hypothesis through controlled experiments analyzing generation vs. understanding in generative models, across both language and image modalities. Our results show that although models can outperform humans in generation, they consistently fall short of human capabilities in measures of understanding, as well as weaker correlation between generation and understanding performance, and more brittleness to adversarial inputs. Our findings support the hypothesis that models' generative capability may not be contingent upon understanding capability, and call for caution in interpreting artificial intelligence by analogy to human intelligence.
CLJul 24, 2024
WildHallucinations: Evaluating Long-form Factuality in LLMs with Real-World Entity QueriesWenting Zhao, Tanya Goyal, Yu Ying Chiu et al. · cmu, uw
While hallucinations of large language models (LLMs) prevail as a major challenge, existing evaluation benchmarks on factuality do not cover the diverse domains of knowledge that the real-world users of LLMs seek information about. To bridge this gap, we introduce WildHallucinations, a benchmark that evaluates factuality. It does so by prompting LLMs to generate information about entities mined from user-chatbot conversations in the wild. These generations are then automatically fact-checked against a systematically curated knowledge source collected from web search. Notably, half of these real-world entities do not have associated Wikipedia pages. We evaluate 118,785 generations from 15 LLMs on 7,919 entities. We find that LLMs consistently hallucinate more on entities without Wikipedia pages and exhibit varying hallucination rates across different domains. Finally, given the same base models, adding a retrieval component only slightly reduces hallucinations but does not eliminate hallucinations.
CLNov 16, 2022
Holistic Evaluation of Language ModelsPercy Liang, Rishi Bommasani, Tony Lee et al. · stanford
Language models (LMs) are becoming the foundation for almost all major language technologies, but their capabilities, limitations, and risks are not well understood. We present Holistic Evaluation of Language Models (HELM) to improve the transparency of language models. First, we taxonomize the vast space of potential scenarios (i.e. use cases) and metrics (i.e. desiderata) that are of interest for LMs. Then we select a broad subset based on coverage and feasibility, noting what's missing or underrepresented (e.g. question answering for neglected English dialects, metrics for trustworthiness). Second, we adopt a multi-metric approach: We measure 7 metrics (accuracy, calibration, robustness, fairness, bias, toxicity, and efficiency) for each of 16 core scenarios when possible (87.5% of the time). This ensures metrics beyond accuracy don't fall to the wayside, and that trade-offs are clearly exposed. We also perform 7 targeted evaluations, based on 26 targeted scenarios, to analyze specific aspects (e.g. reasoning, disinformation). Third, we conduct a large-scale evaluation of 30 prominent language models (spanning open, limited-access, and closed models) on all 42 scenarios, 21 of which were not previously used in mainstream LM evaluation. Prior to HELM, models on average were evaluated on just 17.9% of the core HELM scenarios, with some prominent models not sharing a single scenario in common. We improve this to 96.0%: now all 30 models have been densely benchmarked on the same core scenarios and metrics under standardized conditions. Our evaluation surfaces 25 top-level findings. For full transparency, we release all raw model prompts and completions publicly for further analysis, as well as a general modular toolkit. We intend for HELM to be a living benchmark for the community, continuously updated with new scenarios, metrics, and models.
CLFeb 26, 2023
Comparing Sentence-Level Suggestions to Message-Level Suggestions in AI-Mediated CommunicationLiye Fu, Benjamin Newman, Maurice Jakesch et al. · uw
Traditionally, writing assistance systems have focused on short or even single-word suggestions. Recently, large language models like GPT-3 have made it possible to generate significantly longer natural-sounding suggestions, offering more advanced assistance opportunities. This study explores the trade-offs between sentence- vs. message-level suggestions for AI-mediated communication. We recruited 120 participants to act as staffers from legislators' offices who often need to respond to large volumes of constituent concerns. Participants were asked to reply to emails with different types of assistance. The results show that participants receiving message-level suggestions responded faster and were more satisfied with the experience, as they mainly edited the suggested drafts. In addition, the texts they wrote were evaluated as more helpful by others. In comparison, participants receiving sentence-level assistance retained a higher sense of agency, but took longer for the task as they needed to plan the flow of their responses and decide when to use suggestions. Our findings have implications for designing task-appropriate communication assistance systems.
LGMar 24
Synthetic Mixed Training: Scaling Parametric Knowledge Acquisition Beyond RAGSeungju Han, Konwoo Kim, Chanwoo Park et al. · stanford
Synthetic data augmentation helps language models learn new knowledge in data-constrained domains. However, naively scaling existing synthetic data methods by training on more synthetic tokens or using stronger generators yields diminishing returns below the performance of RAG. To break the RAG ceiling, we introduce Synthetic Mixed Training, which combines synthetic QAs and synthetic documents. This leverages their complementary training signals, and enables log-linear improvements as both synthetic data volume and generator strength increase. This allows the model to outperform RAG by a 2.6\% relative gain on QuaLITY, a long-document reading comprehension benchmark. In addition, we introduce Focal Rewriting, a simple technique for synthetic document generation that explicitly conditions document generation on specific questions, improving the diversity of synthetic documents and yielding a steeper log-linear scaling curve. On QuaLITY, our final recipe trains a Llama 8B model that outperforms RAG by 4.4\% relatively. Across models and benchmarks (QuaLITY, LongHealth, FinanceBench), our training enables models to beat RAG in five of six settings, outperforms by 2.6\%, and achieves a 9.1\% gain when combined with RAG.
HCMay 7
GazeMind: A Gaze-Guided LLM Agent for Personalized Cognitive Load AssessmentBin Wang, Yue Liu, Benjamin Newman et al.
Smart glasses with AI assistants are increasingly used in daily life. However, current systems lack awareness of the user's internal cognitive state, leaving them unable to proactively anticipate users' needs without access to cognitive load. Existing methods for assessing cognitive load either rely on impractical sensors for lightweight eyewear or utilize eye gaze-based models that suffer from poor interpretability, and require task-specific fine-tuning, often failing to generalize across individuals. We propose GazeMind, a gaze-guided LLM agent framework for cognitive load assessment on smart glasses. It encodes eye-tracking data into structured representations for LLM-based reasoning and provides interpretable cognitive load predictions. Importantly, GazeMind generalizes across scenarios without LLM fine-tuning through a novel task-guidance reasoning approach and achieves personalized adaptation by incorporating user-specific characteristics and historical references. To support evaluation, we introduce CogLoad-Bench, the largest gaze-based cognitive load dataset with 152 participants, 40+ hours of multimodal data, and 10K+ real-time annotations across controlled and real-world tasks. Experiments show that GazeMind achieves state-of-the-art performance, outperforming baselines by over 20% across all metrics.
CLMar 20
FDARxBench: Benchmarking Regulatory and Clinical Reasoning on FDA Generic Drug AssessmentBetty Xiong, Jillian Fisher, Benjamin Newman et al. · uw
We introduce an expert curated, real-world benchmark for evaluating document-grounded question-answering (QA) motivated by generic drug assessment, using the U.S. Food and Drug Administration (FDA) drug label documents. Drug labels contain rich but heterogeneous clinical and regulatory information, making accurate question answering difficult for current language models. In collaboration with FDA regulatory assessors, we introduce FDARxBench, and construct a multi-stage pipeline for generating high-quality, expert curated, QA examples spanning factual, multi-hop, and refusal tasks, and design evaluation protocols to assess both open-book and closed-book reasoning. Experiments across proprietary and open-weight models reveal substantial gaps in factual grounding, long-context retrieval, and safe refusal behavior. While motivated by FDA generic drug assessment needs, this benchmark also provides a substantial foundation for challenging regulatory-grade evaluation of label comprehension. The benchmark is designed to support evaluation of LLM behavior on drug-label questions.
AIJun 16, 2025Code
Verifying the Verifiers: Unveiling Pitfalls and Potentials in Fact VerifiersWooseok Seo, Seungju Han, Jaehun Jung et al. · stanford, uw
Fact verification is essential for ensuring the reliability of LLM applications. In this study, we evaluate 12 pre-trained LLMs and one specialized fact-verifier, including frontier LLMs and open-weight reasoning LLMs, using a collection of examples from 14 fact-checking benchmarks. We share three findings intended to guide future development of more robust fact verifiers. First, we highlight the importance of addressing annotation errors and ambiguity in datasets, demonstrating that approximately 16\% of ambiguous or incorrectly labeled data substantially influences model rankings. Neglecting this issue may result in misleading conclusions during comparative evaluations, and we suggest using a systematic pipeline utilizing LLM-as-a-judge to help identify these issues at scale. Second, we discover that frontier LLMs with few-shot in-context examples, often overlooked in previous works, achieve top-tier performance. We therefore recommend future studies include comparisons with these simple yet highly effective baselines. Lastly, despite their effectiveness, frontier LLMs incur substantial costs, motivating the development of small, fine-tuned fact verifiers. We show that these small models still have room for improvement, particularly on instances that require complex reasoning. Encouragingly, we demonstrate that augmenting training with synthetic multi-hop reasoning data significantly enhances their capabilities in such instances. We release our code, model, and dataset at https://github.com/just1nseo/verifying-the-verifiers
CLMay 12
Deep Reasoning in General Purpose Agents via Structured Meta-CognitionDean Light, Michael Theologitis, Kshitish Ghate et al.
Humans intuitively solve complex problems by flexibly shifting among reasoning modes: they plan, execute, revise intermediate goals, resolve ambiguity through associative judgment, and apply formal procedures to well-specified subproblems. Current LLM agents lack this flexibility, as their scaffolds hard-code such reasoning decisions in advance. These scaffolds are effective when their prescribed structure matches the task, but brittle when solving the task requires adapting the structure of reasoning itself. We introduce Deep Reasoning -- an inference-time approach for constructing task-specific scaffolds through structured meta-reasoning. Deep Reasoning uses a formal language that represents meta-reasoning as executable decompositions over associative inference, formal computation, and recursive subproblem solving, enabling decomposition principles to be encoded as in-context examples that guide test-time scaffold construction. We instantiate this approach in a general-purpose agent (DOLORES) that distributes complex tasks across more controlled reasoning threads. We evaluate it against state-of-the-art scaffolding methods across four hard benchmarks: multi-hop reasoning, long-chain question answering, long-context aggregation, and deep research-style information seeking. DOLORES outperforms all evaluated scaffolds across three model sizes and two model families, improving over the strongest evaluated scaffold baseline by 24.8% on average. DOLORES distributes cognition across structured, lower-load reasoning threads, thereby reducing premature termination and hallucinations. This advantage can even bridge the scaling gap, with an 8B version surpassing all evaluated 32B baselines from the same family in more than half the settings. These results point toward future agentic systems that treat scaffolding as adaptive reasoning, constructing the structure each task requires just-in-time.
CLMay 24, 2023Code
A Question Answering Framework for Decontextualizing User-facing Snippets from Scientific DocumentsBenjamin Newman, Luca Soldaini, Raymond Fok et al.
Many real-world applications (e.g., note taking, search) require extracting a sentence or paragraph from a document and showing that snippet to a human outside of the source document. Yet, users may find snippets difficult to understand as they lack context from the original document. In this work, we use language models to rewrite snippets from scientific documents to be read on their own. First, we define the requirements and challenges for this user-facing decontextualization task, such as clarifying where edits occur and handling references to other documents. Second, we propose a framework that decomposes the task into three stages: question generation, question answering, and rewriting. Using this framework, we collect gold decontextualizations from experienced scientific article readers. We then conduct a range of experiments across state-of-the-art commercial and open-source language models to identify how to best provide missing-but-relevant information to models for our task. Finally, we develop QaDecontext, a simple prompting strategy inspired by our framework that improves over end-to-end prompting. We conclude with analysis that finds, while rewriting is easy, question generation and answering remain challenging for today's models.
CLOct 25, 2024
ArxivDIGESTables: Synthesizing Scientific Literature into Tables using Language ModelsBenjamin Newman, Yoonjoo Lee, Aakanksha Naik et al. · allen-ai, uw
When conducting literature reviews, scientists often create literature review tables - tables whose rows are publications and whose columns constitute a schema, a set of aspects used to compare and contrast the papers. Can we automatically generate these tables using language models (LMs)? In this work, we introduce a framework that leverages LMs to perform this task by decomposing it into separate schema and value generation steps. To enable experimentation, we address two main challenges: First, we overcome a lack of high-quality datasets to benchmark table generation by curating and releasing arxivDIGESTables, a new dataset of 2,228 literature review tables extracted from ArXiv papers that synthesize a total of 7,542 research papers. Second, to support scalable evaluation of model generations against human-authored reference tables, we develop DecontextEval, an automatic evaluation method that aligns elements of tables with the same underlying aspects despite differing surface forms. Given these tools, we evaluate LMs' abilities to reconstruct reference tables, finding this task benefits from additional context to ground the generation (e.g. table captions, in-text references). Finally, through a human evaluation study we find that even when LMs fail to fully reconstruct a reference table, their generated novel aspects can still be useful.
CLOct 7, 2025
Spectrum Tuning: Post-Training for Distributional Coverage and In-Context SteerabilityTaylor Sorensen, Benjamin Newman, Jared Moore et al. · uw
Language model post-training has enhanced instruction-following and performance on many downstream tasks, but also comes with an often-overlooked cost on tasks with many possible valid answers. We characterize three desiderata for conditional distributional modeling: in-context steerability, valid output space coverage, and distributional alignment, and document across three model families how current post-training can reduce these properties. In particular, we disambiguate between two kinds of in-context learning: ICL for eliciting existing underlying knowledge or capabilities, and in-context steerability, where a model must use in-context information to override its priors and steer to a novel data generating distribution. To better evaluate and improve these desiderata, we introduce Spectrum Suite, a large-scale resource compiled from >40 data sources and spanning >90 tasks requiring models to steer to and match diverse distributions ranging from varied human preferences to numerical distributions and more. We find that while current post-training techniques help elicit underlying capabilities and knowledge, they hurt models' ability to flexibly steer in-context. To mitigate these issues, we propose Spectrum Tuning, a post-training method using Spectrum Suite to improve steerability and distributional coverage. We find that Spectrum Tuning often improves over pretrained models and their instruction-tuned counterparts, enhancing steerability, spanning more of the output space, and improving distributional alignment on held-out datasets.
MLJan 23, 2024
Assessment of Sports Concussion in Female Athletes: A Role for Neuroinformatics?Rachel Edelstein, Sterling Gutterman, Benjamin Newman et al.
Over the past decade, the intricacies of sports-related concussions among female athletes have become readily apparent. Traditional clinical methods for diagnosing concussions suffer limitations when applied to female athletes, often failing to capture subtle changes in brain structure and function. Advanced neuroinformatics techniques and machine learning models have become invaluable assets in this endeavor. While these technologies have been extensively employed in understanding concussion in male athletes, there remains a significant gap in our comprehension of their effectiveness for female athletes. With its remarkable data analysis capacity, machine learning offers a promising avenue to bridge this deficit. By harnessing the power of machine learning, researchers can link observed phenotypic neuroimaging data to sex-specific biological mechanisms, unraveling the mysteries of concussions in female athletes. Furthermore, embedding methods within machine learning enable examining brain architecture and its alterations beyond the conventional anatomical reference frame. In turn, allows researchers to gain deeper insights into the dynamics of concussions, treatment responses, and recovery processes. To guarantee that female athletes receive the optimal care they deserve, researchers must employ advanced neuroimaging techniques and sophisticated machine-learning models. These tools enable an in-depth investigation of the underlying mechanisms responsible for concussion symptoms stemming from neuronal dysfunction in female athletes. This paper endeavors to address the crucial issue of sex differences in multimodal neuroimaging experimental design and machine learning approaches within female athlete populations, ultimately ensuring that they receive the tailored care they require when facing the challenges of concussions.
CLJul 11, 2025
The Curious Case of Factuality Finetuning: Models' Internal Beliefs Can Improve FactualityBenjamin Newman, Abhilasha Ravichander, Jaehun Jung et al. · cmu, uw
Language models are prone to hallucination - generating text that is factually incorrect. Finetuning models on high-quality factual information can potentially reduce hallucination, but concerns remain; obtaining factual gold data can be expensive and training on correct but unfamiliar data may potentially lead to even more downstream hallucination. What data should practitioners finetune on to mitigate hallucinations in language models? In this work, we study the relationship between the factuality of finetuning data and the prevalence of hallucinations in long-form generation tasks. Counterintuitively, we find that finetuning on factual gold data is not as helpful as finetuning on model-generated data that models believe to be factual. Next, we evaluate filtering strategies applied on both factual gold data and model-generated data, and find that finetuning on model-generated data that is filtered by models' own internal judgments often leads to better overall factuality compared to other configurations: training on gold data filtered by models' judgments, training on gold data alone, or training on model-generated data that is supported by gold data. These factuality improvements transfer across three domains we study, suggesting that a models' own beliefs can provide a powerful signal for factuality.
CLOct 14, 2021
P-Adapters: Robustly Extracting Factual Information from Language Models with Diverse PromptsBenjamin Newman, Prafulla Kumar Choubey, Nazneen Rajani
Recent work (e.g. LAMA (Petroni et al., 2019)) has found that the quality of the factual information extracted from Large Language Models (LLMs) depends on the prompts used to query them. This inconsistency is problematic because different users will query LLMs for the same information using different wording, but should receive the same, accurate responses regardless. In this work we aim to address this shortcoming by introducing P-Adapters: lightweight models that sit between the embedding layer and first attention layer of LLMs. They take LLM embeddings as input and output continuous prompts that are used to query the LLM. Additionally, we investigate Mixture of Experts (MoE) models that learn a set of continuous prompts ("experts") and select one to query the LLM. They require a separate classifier trained on human-annotated data to map natural language prompts to the continuous ones. P-Adapters perform comparably to the more complex MoE models in extracting factual information from BERT and RoBERTa while eliminating the need for additional annotations. P-Adapters show between 12-26% absolute improvement in precision and 36-50% absolute improvement in consistency over a baseline of only using natural language queries. Finally, we investigate what makes P-Adapters successful and conclude that a significant factor is access to the LLM's embeddings of the original natural language prompt, particularly the subject of the entity pair being queried.
CLApr 19, 2021
Refining Targeted Syntactic Evaluation of Language ModelsBenjamin Newman, Kai-Siang Ang, Julia Gong et al.
Targeted syntactic evaluation of subject-verb number agreement in English (TSE) evaluates language models' syntactic knowledge using hand-crafted minimal pairs of sentences that differ only in the main verb's conjugation. The method evaluates whether language models rate each grammatical sentence as more likely than its ungrammatical counterpart. We identify two distinct goals for TSE. First, evaluating the systematicity of a language model's syntactic knowledge: given a sentence, can it conjugate arbitrary verbs correctly? Second, evaluating a model's likely behavior: given a sentence, does the model concentrate its probability mass on correctly conjugated verbs, even if only on a subset of the possible verbs? We argue that current implementations of TSE do not directly capture either of these goals, and propose new metrics to capture each goal separately. Under our metrics, we find that TSE overestimates systematicity of language models, but that models score up to 40% better on verbs that they predict are likely in context.
HCOct 14, 2020
Optimal Assistance for Object-Rearrangement Tasks in Augmented RealityBenjamin Newman, Kevin Carlberg, Ruta Desai
Augmented-reality (AR) glasses that will have access to onboard sensors and an ability to display relevant information to the user present an opportunity to provide user assistance in quotidian tasks. Many such tasks can be characterized as object-rearrangement tasks. We introduce a novel framework for computing and displaying AR assistance that consists of (1) associating an optimal action sequence with the policy of an embodied agent and (2) presenting this sequence to the user as suggestions in the AR system's heads-up display. The embodied agent comprises a "hybrid" between the AR system and the user, with the AR system's observation space (i.e., sensors) and the user's action space (i.e., task-execution actions); its policy is learned by minimizing the task-completion time. In this initial study, we assume that the AR system's observations include the environment's map and localization of the objects and the user. These choices allow us to formalize the problem of computing AR assistance for any object-rearrangement task as a planning problem, specifically as a capacitated vehicle-routing problem. Further, we introduce a novel AR simulator that can enable web-based evaluation of AR-like assistance and associated at-scale data collection via the Habitat simulator for embodied artificial intelligence. Finally, we perform a study that evaluates user response to the proposed form of AR assistance on a specific quotidian object-rearrangement task, house cleaning, using our proposed AR simulator on mechanical turk. In particular, we study the effect of the proposed AR assistance on users' task performance and sense of agency over a range of task difficulties. Our results indicate that providing users with such assistance improves their overall performance and while users report a negative impact to their agency, they may still prefer the proposed assistance to having no assistance at all.
CLOct 14, 2020
The EOS Decision and Length ExtrapolationBenjamin Newman, John Hewitt, Percy Liang et al.
Extrapolation to unseen sequence lengths is a challenge for neural generative models of language. In this work, we characterize the effect on length extrapolation of a modeling decision often overlooked: predicting the end of the generative process through the use of a special end-of-sequence (EOS) vocabulary item. We study an oracle setting - forcing models to generate to the correct sequence length at test time - to compare the length-extrapolative behavior of networks trained to predict EOS (+EOS) with networks not trained to (-EOS). We find that -EOS substantially outperforms +EOS, for example extrapolating well to lengths 10 times longer than those seen at training time in a bracket closing task, as well as achieving a 40% improvement over +EOS in the difficult SCAN dataset length generalization task. By comparing the hidden states and dynamics of -EOS and +EOS models, we observe that +EOS models fail to generalize because they (1) unnecessarily stratify their hidden states by their linear position is a sequence (structures we call length manifolds) or (2) get stuck in clusters (which we refer to as length attractors) once the EOS token is the highest-probability prediction.
CLSep 16, 2019
Communication-based Evaluation for Natural Language GenerationBenjamin Newman, Reuben Cohn-Gordon, Christopher Potts
Natural language generation (NLG) systems are commonly evaluated using n-gram overlap measures (e.g. BLEU, ROUGE). These measures do not directly capture semantics or speaker intentions, and so they often turn out to be misaligned with our true goals for NLG. In this work, we argue instead for communication-based evaluations: assuming the purpose of an NLG system is to convey information to a reader/listener, we can directly evaluate its effectiveness at this task using the Rational Speech Acts model of pragmatic language use. We illustrate with a color reference dataset that contains descriptions in pre-defined quality categories, showing that our method better aligns with these quality categories than do any of the prominent n-gram overlap methods.
HCFeb 15, 2013
An Online Environment for Democratic Deliberation: Motivations, Principles, and DesignTodd Davies, Brendan O'Connor, Alex Cochran et al.
We have created a platform for online deliberation called Deme (which rhymes with 'team'). Deme is designed to allow groups of people to engage in collaborative drafting, focused discussion, and decision making using the Internet. The Deme project has evolved greatly from its beginning in 2003. This chapter outlines the thinking behind Deme's initial design: our motivations for creating it, the principles that guided its construction, and its most important design features. The version of Deme described here was written in PHP and was deployed in 2004 and used by several groups (including organizers of the 2005 Online Deliberation Conference). Other papers describe later developments in the Deme project (see Davies et al. 2005, 2008; Davies and Mintz 2009).
HCFeb 14, 2013
Displaying Asynchronous Reactions to a Document: Two Goals and a DesignTodd Davies, Benjamin Newman, Brendan O'Connor et al.
We describe and motivate three goals for the screen display of asynchronous text deliberation pertaining to a document: (1) visibility of relationships between comments and the text they reference, between different comments, and between group members and the document and discussion, and (2) distinguishability of boundaries between contextually related and unrelated text and comments and between individual authors of documents and comments. Interfaces for document-centered discussion generally fail to fulfill one or both of these goals as well as they could. We describe the design of the new version of Deme, a Web-based platform for online deliberation, and argue that it achieves the two goals better than other recent designs.