Zhiming Xue

Sichen Zhao, Zhiming Xue, Yalun Qi et al.

Malicious bots pose a growing threat to e-commerce platforms by scraping data, hoarding inventory, and perpetrating fraud. Traditional bot mitigation techniques, including IP blacklists and CAPTCHA-based challenges, are increasingly ineffective or intrusive, as modern bots leverage proxies, botnets, and AI-assisted evasion strategies. This work proposes a non-intrusive graph-based bot detection framework for e-commerce that models user session behavior through a graph representation and applies an inductive graph neural network for classification. The approach captures both relational structure and behavioral semantics, enabling accurate identification of subtle automated activity that evades feature-based methods. Experiments on real-world e-commerce traffic demonstrate that the proposed inductive graph model outperforms a strong session-level multilayer perceptron baseline in terms of AUC and F1 score. Additional adversarial perturbation and cold-start simulations show that the model remains robust under moderate graph modifications and generalizes effectively to previously unseen sessions and URLs. The proposed framework is deployment-friendly, integrates with existing systems without client-side instrumentation, and supports real-time inference and incremental updates, making it suitable for practical e-commerce security deployments.

Yalun Qi, Sichen Zhao, Zhiming Xue et al.

In many real-world applications, such as customer feedback monitoring, brand reputation management, and product health tracking, understanding the temporal dynamics of user sentiment is crucial for early detection of anomalous events such as malicious review campaigns or sudden declines in user satisfaction. Traditional sentiment analysis methods focus on individual text classification, which is insufficient to capture collective behavioral shifts over time due to inherent noise and class imbalance in short user comments. In this work, we propose a temporal sentiment aggregation framework that leverages pretrained transformer-based language models to extract per-comment sentiment signals and aggregates them into time-window-level scores. Significant downward shifts in these aggregated scores are interpreted as potential anomalies in user feedback patterns. We adopt RoBERTa as our core semantic feature extractor and demonstrate, through empirical evaluation on real social media data, that the aggregated sentiment scores reveal meaningful trends and support effective anomaly detection. Experiments on real-world social media data demonstrate that our method successfully identifies statistically significant sentiment drops that correspond to coherent complaint patterns, providing an effective and interpretable solution for feedback anomaly monitoring.