Shruti Phadke

Shruti Phadke, Mattia Samory, Tanushree Mitra

The disruptive offline mobilization of participants in online conspiracy theory (CT) discussions has highlighted the importance of understanding how online users may form radicalized conspiracy beliefs. While prior work researched the factors leading up to joining online CT discussions and provided theories of how conspiracy beliefs form, we have little understanding of how conspiracy radicalization evolves after users join CT discussion communities. In this paper, we provide the empirical modeling of various radicalization phases in online CT discussion participants. To unpack how conspiracy engagement is related to radicalization, we first characterize the users' journey through CT discussions via conspiracy engagement pathways. Specifically, by studying 36K Reddit users through their 169M contributions, we uncover four distinct pathways of conspiracy engagement: steady high, increasing, decreasing, and steady low. We further model three successive stages of radicalization guided by prior theoretical works. Specific sub-populations of users, namely those on steady high and increasing conspiracy engagement pathways, progress successively through various radicalization stages. In contrast, users on the decreasing engagement pathway show distinct behavior: they limit their CT discussions to specialized topics, participate in diverse discussion groups, and show reduced conformity with conspiracy subreddits. By examining users who disengage from online CT discussions, this paper provides promising insights about conspiracy recovery process.

Sudhanshu Bhoi, Swapnil Markhedkar, Shruti Phadke et al.

Social media accounts post increasingly similar content, creating a chaotic experience across platforms, which makes accessing desired information difficult. These posts can be organized by categorizing and grouping duplicates across social handles and accounts. There can be more than one duplicate of a post, however, a conventional Siamese neural network only considers a pair of inputs for duplicate text detection. In this paper, we first propose a multiple-input Siamese network, MultiSiam. This condensed network is then used to propose another model, SMCD (Social Media Classification and Duplication Model) to perform both duplicate text grouping and categorization. The MultiSiam network, just like the Siamese, can be used in multiple applications by changing the sub-network appropriately.

Shayan Alipour, Shruti Phadke, Seyed Shahabeddin Mousavi et al.

Volunteer moderators play a crucial role in sustaining online dialogue, but they often disagree about what should or should not be allowed. In this paper, we study the complexity of content moderation with a focus on disagreements between moderators, which we term the ``gray area'' of moderation. Leveraging 5 years and 4.3 million moderation log entries from 24 subreddits of different topics and sizes, we characterize how gray area, or disputed cases, differ from undisputed cases. We show that one-in-seven moderation cases are disputed among moderators, often addressing transgressions where users' intent is not directly legible, such as in trolling and brigading, as well as tensions around community governance. This is concerning, as almost half of all gray area cases involved automated moderation decisions. Through information-theoretic evaluations, we demonstrate that gray area cases are inherently harder to adjudicate than undisputed cases and show that state-of-the-art language models struggle to adjudicate them. We highlight the key role of expert human moderators in overseeing the moderation process and provide insights about the challenges of current moderation processes and tools.

Mattia Samory, Diana Pamfile, Andrew To et al.

Online communities rely on a mix of platform policies and community-authored rules to define acceptable behavior and maintain order. However, these rules vary widely across communities, evolve over time, and are enforced inconsistently, posing challenges for transparency, governance, and automation. In this paper, we model the relationship between rules and their enforcement at scale, introducing ModQ, a novel question-answering framework for rule-sensitive content moderation. Unlike prior classification or generation-based approaches, ModQ conditions on the full set of community rules at inference time and identifies which rule best applies to a given comment. We implement two model variants - extractive and multiple-choice QA - and train them on large-scale datasets from Reddit and Lemmy, the latter of which we construct from publicly available moderation logs and rule descriptions. Both models outperform state-of-the-art baselines in identifying moderation-relevant rule violations, while remaining lightweight and interpretable. Notably, ModQ models generalize effectively to unseen communities and rules, supporting low-resource moderation settings and dynamic governance environments.

Shruti Phadke, Mattia Samory, Tanushree Mitra

Online discussion platforms offer a forum to strengthen and propagate belief in misinformed conspiracy theories. Yet, they also offer avenues for conspiracy theorists to express their doubts and experiences of cognitive dissonance. Such expressions of dissonance may shed light on who abandons misguided beliefs and under which circumstances. This paper characterizes self-disclosures of dissonance about QAnon, a conspiracy theory initiated by a mysterious leader Q and popularized by their followers, anons in conspiracy theory subreddits. To understand what dissonance and disbelief mean within conspiracy communities, we first characterize their social imaginaries, a broad understanding of how people collectively imagine their social existence. Focusing on 2K posts from two image boards, 4chan and 8chan, and 1.2 M comments and posts from 12 subreddits dedicated to QAnon, we adopt a mixed methods approach to uncover the symbolic language representing the movement, expectations, practices, heroes and foes of the QAnon community. We use these social imaginaries to create a computational framework for distinguishing belief and dissonance from general discussion about QAnon. Further, analyzing user engagement with QAnon conspiracy subreddits, we find that self-disclosures of dissonance correlate with a significant decrease in user contributions and ultimately with their departure from the community. We contribute a computational framework for identifying dissonance self-disclosures and measuring the changes in user engagement surrounding dissonance. Our work can provide insights into designing dissonance-based interventions that can potentially dissuade conspiracists from online conspiracy discussion communities.

Shruti Phadke, Tanushree Mitra

Social media provides the means by which extremist social movements, such as white supremacy and anti LGBTQ, thrive online. Yet, we know little about the roles played by the participants of such movements. In this paper, we investigate these participants to characterize their roles, their role dynamics, and their influence in spreading online extremism. Our participants, online extremist accounts, are 4,876 public Facebook pages or groups that have shared information from the websites of 289 Southern Poverty Law Center designated extremist groups. By clustering the quantitative features followed by qualitative expert validation, we identify five roles surrounding extremist activism: educators, solicitors, flamers, motivators, sympathizers. For example, solicitors use links from extremist websites to attract donations and participation in extremist issues, whereas flamers share inflammatory extremist content inciting anger. We further investigate role dynamics such as, how stable these roles are over time and how likely will extremist accounts transition from one role into another. We find that roles core to the movement, educators and solicitors, are more stable, while flamers and motivators can transition to sympathizers with high probability. We further find that educators and solicitors exert the most influence in triggering extremist link posts, whereas flamers are influential in triggering the spread of information from fake news sources. Our results help in situating various roles on the trajectory of deeper engagement into the extremist movements and understanding the potential effect of various counter extremism interventions. Our findings have implications for understanding how online extremist movements flourish through participatory activism and how they gain a spectrum of allies for mobilizing extremism online.