Guo Zhu

2papers

2 Papers

3.2HCFeb 5
"It Talks Like a Patient, But Feels Different": Co-Designing AI Standardized Patients with Medical Learners

Zhiqi Gao, Guo Zhu, Huarui Luo et al.

Standardized patients (SPs) play a central role in clinical communication training but are costly, difficult to scale, and inconsistent. Large language model (LLM) based AI standardized patients (AI-SPs) promise flexible, on-demand practice, yet learners often report that they talk like a patient but feel different. We interviewed 12 clinical-year medical students and conducted three co-design workshops to examine how learners experience constraints of SP encounters and what they expect from AI-SPs. We identified six learner-centered needs, translated them into AI-SP design requirements, and synthesized a conceptual workflow. Our findings position AI-SPs as tools for deliberate practice and show that instructional usability, rather than conversational realism alone, drives learner trust, engagement, and educational value.

7.3HCJun 16
MedEasy: Designing AI Standardized Patients for Clinical Consultation Training

Zhiqi Gao, Huarui Luo, Guo Zhu et al.

AI standardized patients are becoming a setting for professional training in clinical consultation. This paper presents MedEasy, a multi-agent system that organizes virtual-patient practice through patient dialogue, clinical actions, decision submission, documentation, and feedback. We first conducted a formative study with 12 clinical-year medical students through interviews and three co-design workshops. The findings informed a staged workflow, structured case records, action-contingent findings, and trajectory-based review. We then conducted an evaluative user study with a separate cohort of 12 clinical-year medical students, with each participant completing two counterbalanced cases. Learners interpreted MedEasy as a connected consultation environment. They used patient responses, examination findings, available actions, and feedback together to judge whether the represented case remained coherent. They valued repeatable practice and recorded review, while questioning missing actions and feedback criteria. The paper contributes design implications for AI-supported professional training systems that use case-specific standards to connect situated practice.