Anastasia Zhukova

Anastasia Zhukova, Lukas von Sperl, Christian E. Matt et al.

User experience (UX) is a part of human-computer interaction (HCI) research and focuses on increasing intuitiveness, transparency, simplicity, and trust for the system users. Most UX research for machine learning (ML) or natural language processing (NLP) focuses on a data-driven methodology. It engages domain users mainly for usability evaluation. Moreover, more typical UX methods tailor the systems towards user usability, unlike learning about the user needs first. This paper proposes a new methodology for integrating generative UX research into developing domain NLP applications. Generative UX research employs domain users at the initial stages of prototype development, i.e., ideation and concept evaluation, and the last stage for evaluating system usefulness and user utility. The methodology emerged from and is evaluated on a case study about the full-cycle prototype development of a domain-specific semantic search for daily operations in the process industry. A key finding of our case study is that involving domain experts increases their interest and trust in the final NLP application. The combined UX+NLP research of the proposed method efficiently considers data- and user-driven opportunities and constraints, which can be crucial for developing NLP applications.

Anastasia Zhukova, Felix Hamborg, Karsten Donnay et al.

Cross-document coreference resolution (CDCR) identifies and links mentions of the same entities and events across related documents, enabling content analysis that aggregates information at the level of discourse participants. However, existing datasets primarily focus on event resolution and employ a narrow definition of coreference, which limits their effectiveness in analyzing diverse and polarized news coverage where wording varies widely. This paper proposes a revised CDCR annotation scheme of the NewsWCL50 dataset, treating coreference chains as discourse elements (DEs) and conceptual units of analysis. The approach accommodates both identity and near-identity relations, e.g., by linking "the caravan" - "asylum seekers" - "those contemplating illegal entry", allowing models to capture lexical diversity and framing variation in media discourse, while maintaining the fine-grained annotation of DEs. We reannotate the NewsWCL50 and a subset of ECB+ using a unified codebook and evaluate the new datasets through lexical diversity metrics and a same-head-lemma baseline. The results show that the reannotated datasets align closely, falling between the original ECB+ and NewsWCL50, thereby supporting balanced and discourse-aware CDCR research in the news domain.

Anastasia Zhukova, Christian E. Matt, Bela Gipp

Domain-specific languages that use a lot of specific terminology often fall into the category of low-resource languages. Collecting test datasets in a narrow domain is time-consuming and requires skilled human resources with domain knowledge and training for the annotation task. This study addresses the challenge of automated collecting test datasets to evaluate semantic search in low-resource domain-specific German language of the process industry. Our approach proposes an end-to-end annotation pipeline for automated query generation to the score reassessment of query-document pairs. To overcome the lack of text encoders trained in the German chemistry domain, we explore a principle of an ensemble of "weak" text encoders trained on common knowledge datasets. We combine individual relevance scores from diverse models to retrieve document candidates and relevance scores generated by an LLM, aiming to achieve consensus on query-document alignment. Evaluation results demonstrate that the ensemble method significantly improves alignment with human-assigned relevance scores, outperforming individual models in both inter-coder agreement and accuracy metrics. These findings suggest that ensemble learning can effectively adapt semantic search systems for specialized, low-resource languages, offering a practical solution to resource limitations in domain-specific contexts.

Anastasia Zhukova, Christian E. Matt, Bela Gipp

Domain-adaptive continual pretraining (DAPT) is a state-of-the-art technique that further trains a language model (LM) on its pretraining task, e.g., masked language modeling (MLM), when common domain adaptation via LM fine-tuning is not possible due to a lack of labeled task data. Although popular, MLM requires a significant corpus of domain-related data, which is difficult to obtain for specific domains in languages other than English, such as the process industry in the German language. This paper introduces an efficient approach called ICL-augmented pretraining or ICL-APT that leverages in-context learning (ICL) and k-nearest neighbors (kNN) to augment target data with domain-related and in-domain texts, significantly reducing GPU time while maintaining strong model performance. Our results show that the best configuration of ICL-APT performed better than the state-of-the-art DAPT by 28.7% (7.87 points) and requires almost 4 times less GPU-computing time, providing a cost-effective solution for industries with limited computational capacity. The findings highlight the broader applicability of this framework to other low-resource industries, making NLP-based solutions more accessible and feasible in production environments.

Anastasia Zhukova, Thomas Walton, Christian E. Matt et al.

Knowledge management (KM) is vital in the process industry for optimizing operations, ensuring safety, and enabling continuous improvement through effective use of operational data and past insights. A key challenge in this domain is the fragmented nature of event logs in shift books, where related records, e.g., entries documenting issues related to equipment or processes and the corresponding solutions, may remain disconnected. This fragmentation hinders the recommendation of previous solutions to the users. To address this problem, we investigate record linking (RL) as link prediction, commonly studied in graph-based machine learning, by framing it as a cross-document coreference resolution (CDCR) task enhanced with natural language inference (NLI) and semantic text similarity (STS) by shifting it into the causal inference (CI). We adapt CDCR, traditionally applied in the news domain, into an RL model to operate at the passage level, similar to NLI and STS, while accommodating the process industry's specific text formats, which contain unstructured text and structured record attributes. Our RL model outperformed the best versions of NLI- and STS-driven baselines by 28% (11.43 points) and 27% (11.21 points), respectively. Our work demonstrates how domain adaptation of the state-of-the-art CDCR models, enhanced with reasoning capabilities, can be effectively tailored to the process industry, improving data quality and connectivity in shift logs.

Anastasia Zhukova, Terry Ruas, Felix Hamborg et al.

In a world overwhelmed with news, determining which information comes from reliable sources or how neutral is the reported information in the news articles poses a challenge to news readers. In this paper, we propose a methodology for automatically identifying bias by commission, omission, and source selection (COSS) as a joint three-fold objective, as opposed to the previous work separately addressing these types of bias. In a pipeline concept, we describe the goals and tasks of its steps toward bias identification and provide an example of a visualization that leverages the extracted features and patterns of text reuse.

Anastasia Zhukova, Jonas Lührs, Christian E. Lobmüller et al.

Recent trends in NLP utilize knowledge graphs (KGs) to enhance pretrained language models by incorporating additional knowledge from the graph structures to learn domain-specific terminology or relationships between documents that might otherwise be overlooked. This paper explores how SciNCL, a graph-aware neighborhood contrastive learning methodology originally designed for scientific publications, can be applied to the process industry domain, where text logs contain crucial information about daily operations and are often structured as sparse KGs. Our experiments demonstrate that language models fine-tuned with triplets derived from graph embeddings (GE) outperform a state-of-the-art mE5-large text encoder by 9.8-14.3% (5.45-7.96p) on the proprietary process industry text embedding benchmark (PITEB) while having 3 times fewer parameters.

Anna Bringmann, Anastasia Zhukova

This literature review gives an overview of current approaches to perform domain adaptation in a low-resource and approaches to perform multilingual semantic search in a low-resource setting. We developed a new typology to cluster domain adaptation approaches based on the part of dense textual information retrieval systems, which they adapt, focusing on how to combine them efficiently. We also explore the possibilities of combining multilingual semantic search with domain adaptation approaches for dense retrievers in a low-resource setting.

Anastasia Zhukova, Felix Hamborg, Bela Gipp

Named entity recognition (NER) is an important task that aims to resolve universal categories of named entities, e.g., persons, locations, organizations, and times. Despite its common and viable use in many use cases, NER is barely applicable in domains where general categories are suboptimal, such as engineering or medicine. To facilitate NER of domain-specific types, we propose ANEA, an automated (named) entity annotator to assist human annotators in creating domain-specific NER corpora for German text collections when given a set of domain-specific texts. In our evaluation, we find that ANEA automatically identifies terms that best represent the texts' content, identifies groups of coherent terms, and extracts and assigns descriptive labels to these groups, i.e., annotates text datasets into the domain (named) entities.

Felix Hamborg, Kim Heinser, Anastasia Zhukova et al.

Media bias and its extreme form, fake news, can decisively affect public opinion. Especially when reporting on policy issues, slanted news coverage may strongly influence societal decisions, e.g., in democratic elections. Our paper makes three contributions to address this issue. First, we present a system for bias identification, which combines state-of-the-art methods from natural language understanding. Second, we devise bias-sensitive visualizations to communicate bias in news articles to non-expert news consumers. Third, our main contribution is a large-scale user study that measures bias-awareness in a setting that approximates daily news consumption, e.g., we present respondents with a news overview and individual articles. We not only measure the visualizations' effect on respondents' bias-awareness, but we can also pinpoint the effects on individual components of the visualizations by employing a conjoint design. Our bias-sensitive overviews strongly and significantly increase bias-awareness in respondents. Our study further suggests that our content-driven identification method detects groups of similarly slanted news articles due to substantial biases present in individual news articles. In contrast, the reviewed prior work rather only facilitates the visibility of biases, e.g., by distinguishing left- and right-wing outlets.

Anastasia Zhukova, Felix Hamborg, Karsten Donnay et al.

Datasets and methods for cross-document coreference resolution (CDCR) focus on events or entities with strict coreference relations. They lack, however, annotating and resolving coreference mentions with more abstract or loose relations that may occur when news articles report about controversial and polarized events. Bridging and loose coreference relations trigger associations that may lead to exposing news readers to bias by word choice and labeling. For example, coreferential mentions of "direct talks between U.S. President Donald Trump and Kim" such as "an extraordinary meeting following months of heated rhetoric" or "great chance to solve a world problem" form a more positive perception of this event. A step towards bringing awareness of bias by word choice and labeling is the reliable resolution of coreferences with high lexical diversity. We propose an unsupervised method named XCoref, which is a CDCR method that capably resolves not only previously prevalent entities, such as persons, e.g., "Donald Trump," but also abstractly defined concepts, such as groups of persons, "caravan of immigrants," events and actions, e.g., "marching to the U.S. border." In an extensive evaluation, we compare the proposed XCoref to a state-of-the-art CDCR method and a previous method TCA that resolves such complex coreference relations and find that XCoref outperforms these methods. Outperforming an established CDCR model shows that the new CDCR models need to be evaluated on semantically complex mentions with more loose coreference relations to indicate their applicability of models to resolve mentions in the "wild" of political news articles.

Anastasia Zhukova, Felix Hamborg, Bela Gipp

Established cross-document coreference resolution (CDCR) datasets contain event-centric coreference chains of events and entities with identity relations. These datasets establish strict definitions of the coreference relations across related tests but typically ignore anaphora with more vague context-dependent loose coreference relations. In this paper, we qualitatively and quantitatively compare the annotation schemes of ECB+, a CDCR dataset with identity coreference relations, and NewsWCL50, a CDCR dataset with a mix of loose context-dependent and strict coreference relations. We propose a phrasing diversity metric (PD) that encounters for the diversity of full phrases unlike the previously proposed metrics and allows to evaluate lexical diversity of the CDCR datasets in a higher precision. The analysis shows that coreference chains of NewsWCL50 are more lexically diverse than those of ECB+ but annotating of NewsWCL50 leads to the lower inter-coder reliability. We discuss the different tasks that both CDCR datasets create for the CDCR models, i.e., lexical disambiguation and lexical diversity. Finally, to ensure generalizability of the CDCR models, we propose a direction for CDCR evaluation that combines CDCR datasets with multiple annotation schemes that focus of various properties of the coreference chains.

Anastasia Zhukova, Felix Hamborg, Karsten Donnay et al.

Unsupervised concept identification through clustering, i.e., identification of semantically related words and phrases, is a common approach to identify contextual primitives employed in various use cases, e.g., text dimension reduction, i.e., replace words with the concepts to reduce the vocabulary size, summarization, and named entity resolution. We demonstrate the first results of an unsupervised approach for the identification of groups of persons as actors extracted from a set of related articles. Specifically, the approach clusters mentions of groups of persons that act as non-named entity actors in the texts, e.g., "migrant families" = "asylum-seekers." Compared to our baseline, the approach keeps the mentions of the geopolitical entities separated, e.g., "Iran leaders" != "European leaders," and clusters (in)directly related mentions with diverse wording, e.g., "American officials" = "Trump Administration."