Peng Shu

Zhengliang Liu, Weihang You, Peng Shu et al.

American college applications require students to navigate fragmented admissions policies, repetitive and conditional forms, and ambiguous questions that often demand cross-referencing multiple sources. We present EZCollegeApp, a large language model (LLM)-powered system that assists high-school students by structuring application forms, grounding suggested answers in authoritative admissions documents, and maintaining full human control over final responses. The system introduces a mapping-first paradigm that separates form understanding from answer generation, enabling consistent reasoning across heterogeneous application portals. EZCollegeApp integrates document ingestion from official admissions websites, retrieval-augmented question answering, and a human-in-the-loop chatbot interface that presents suggestions alongside application fields without automated submission. We describe the system architecture, data pipeline, internal representations, security and privacy measures, and evaluation through automated testing and human quality assessment. Our source code is released on GitHub (https://github.com/ezcollegeapp-public/ezcollegeapp-public) to facilitate the broader impact of this work.

Wenwei Li, Ming Xu, Tianle Xia et al.

Industrial advertising question answering (QA) is a high-stakes task in which hallucinated content, particularly fabricated URLs, can lead to financial loss, compliance violations, and legal risk. Although Retrieval-Augmented Generation (RAG) is widely adopted, deploying it in production remains challenging because industrial knowledge is inherently relational, frequently updated, and insufficiently aligned with generation objectives. We propose a reinforced co-adaptation framework that jointly optimizes retrieval and generation through two components: (1) Graph-aware Retrieval (GraphRAG), which models entity-relation structure over a high-citation knowledge subgraph for multi-hop, domain-specific evidence selection; and (2) evidence-constrained reinforcement learning via Group Relative Policy Optimization (GRPO) with multi-dimensional rewards covering faithfulness, style compliance, safety, and URL validity. Experiments on an internal advertising QA dataset show consistent gains across expert-judged dimensions including accuracy, completeness, and safety, while reducing the hallucination rate by 72\%. A two-week online A/B test demonstrates a 28.6\% increase in like rate, a 46.2\% decrease in dislike rate, and a 92.7\% reduction in URL hallucination. The system has been running in production for over half a year and has served millions of QA interactions.