Martha C. Brown

Anna Martin-Boyle, William Humphreys, Martha Brown et al.

Large Language Models (LLMs) are transforming scholarly tasks like search and summarization, but their reliability remains uncertain. Current evaluation metrics for testing LLM reliability are primarily automated approaches that prioritize efficiency and scalability, but lack contextual nuance and fail to reflect how scientific domain experts assess LLM outputs in practice. We developed and validated a schema for evaluating LLM errors in scholarly question-answering systems that reflects the assessment strategies of practicing scientists. In collaboration with domain experts, we identified 20 error patterns across seven categories through thematic analysis of 68 question-answer pairs. We validated this schema through contextual inquiries with 10 additional scientists, which showed not only which errors experts naturally identify but also how structured evaluation schemas can help them detect previously overlooked issues. Domain experts use systematic assessment strategies, including technical precision testing, value-based evaluation, and meta-evaluation of their own practices. We discuss implications for supporting expert evaluation of LLM outputs, including opportunities for personalized, schema-driven tools that adapt to individual evaluation patterns and expertise levels.

Anna Martin-Boyle, Cara A. C. Leckey, Martha C. Brown et al.

Large language models (LLMs) are increasingly used in scholarly question-answering (QA) systems to help researchers synthesize vast amounts of literature. However, these systems often produce subtle errors (e.g., unsupported claims, errors of omission), and current provenance mechanisms like source citations are not granular enough for the rigorous verification that scholarly domain requires. To address this, we introduce PaperTrail, a novel interface that decomposes both LLM answers and source documents into discrete claims and evidence, mapping them to reveal supported assertions, unsupported claims, and information omitted from the source texts. We evaluated PaperTrail in a within-subjects study with 26 researchers who performed two scholarly editing tasks using PaperTrail and a baseline interface. Our results show that PaperTrail significantly lowered participants' trust compared to the baseline. However, this increased caution did not translate to behavioral changes, as people continued to rely on LLM-generated scholarly edits to avoid a cognitively burdensome task. We discuss the value of claim-evidence matching for understanding LLM trustworthiness in scholarly settings, and present design implications for cognition-friendly communication of provenance information.