Hen-Hsen Huang

Sin-Han Yang, Chung-Chi Chen, Hen-Hsen Huang et al.

Fake news and misinformation spread rapidly on the Internet. How to identify it and how to interpret the identification results have become important issues. In this paper, we propose a Dual Co-Attention Network (Dual-CAN) for fake news detection, which takes news content, social media replies, and external knowledge into consideration. Our experimental results support that the proposed Dual-CAN outperforms current representative models in two benchmark datasets. We further make in-depth discussions by comparing how models work in both datasets with empirical analysis of attention weights.

Yi-Pei Chen, An-Zi Yen, Hen-Hsen Huang et al.

Lifelogging has gained more attention due to its wide applications, such as personalized recommendations or memory assistance. The issues of collecting and extracting personal life events have emerged. People often share their life experiences with others through conversations. However, extracting life events from conversations is rarely explored. In this paper, we present Life Event Dialog, a dataset containing fine-grained life event annotations on conversational data. In addition, we initiate a novel conversational life event extraction task and differentiate the task from the public event extraction or the life event extraction from other sources like microblogs. We explore three information extraction (IE) frameworks to address the conversational life event extraction task: OpenIE, relation extraction, and event extraction. A comprehensive empirical analysis of the three baselines is established. The results suggest that the current event extraction model still struggles with extracting life events from human daily conversations. Our proposed life event dialog dataset and in-depth analysis of IE frameworks will facilitate future research on life event extraction from conversations.

Hung-Shuo Chang, Yue-Cheng Yang, Yu-Hsi Chen et al.

Analyzing animal and human behavior has long been a challenging task in computer vision. Early approaches from the 1970s to the 1990s relied on hand-crafted edge detection, segmentation, and low-level features such as color, shape, and texture to locate objects and infer their identities-an inherently ill-posed problem. Behavior analysis in this era typically proceeded by tracking identified objects over time and modeling their trajectories using sparse feature points, which further limited robustness and generalization. A major shift occurred with the introduction of ImageNet by Deng and Li in 2010, which enabled large-scale visual recognition through deep neural networks and effectively served as a comprehensive visual dictionary. This development allowed object recognition to move beyond complex low-level processing toward learned high-level representations. In this work, we follow this paradigm to build a large-scale Universal Action Space (UAS) using existing labeled human-action datasets. We then use this UAS as the foundation for analyzing and categorizing mammalian and chimpanzee behavior datasets. The source code is released on GitHub at https://github.com/franktpmvu/Universal-Action-Space.

Wei-Chi Wu, Sheng-Lun Wei, Hen-Hsen Huang et al.

Translation-based prompting is widely used in multilingual LLMs, yet its effectiveness varies across languages and tasks. We evaluate prompting strategies across ten languages of different resource levels and four benchmarks. Our analysis shows that no single strategy is universally optimal. Translation strongly benefits low-resource languages even when translation quality is imperfect, high-resource languages gain little, and prompt-based self-routing underperforms explicit translation. Motivated by these findings, we formulate prompting strategy selection as a learned decision problem and introduce lightweight classifiers that predict whether native or translation-based prompting is optimal for each instance. The classifiers achieve statistically significant improvements over fixed strategies across four benchmarks and generalize to unseen task formats not observed during training. Further analysis reveals that language resource level, rather than translation quality alone, determines when translation is beneficial.

Chung-Chi Chen, Hen-Hsen Huang, Hsin-Hsi Chen et al.

In the era of rapid Internet and social media platform development, individuals readily share their viewpoints online. The overwhelming quantity of these posts renders comprehensive analysis impractical. This necessitates an efficient recommendation system to filter and present significant, relevant opinions. Our research introduces a dual-pronged argument mining technique to improve recommendation system effectiveness, considering both professional and amateur investor perspectives. Our first strategy involves using the discrepancy between target and closing prices as an opinion indicator. The second strategy applies argument mining principles to score investors' opinions, subsequently ranking them by these scores. Experimental results confirm the effectiveness of our approach, demonstrating its ability to identify opinions with higher profit potential. Beyond profitability, our research extends to risk analysis, examining the relationship between recommended opinions and investor behaviors. This offers a holistic view of potential outcomes following the adoption of these recommended opinions.

Chr-Jr Chiu, Chung-Chi Chen, Hen-Hsen Huang et al.

Understanding the duration of news events' impact on the stock market is crucial for effective time-series forecasting, yet this facet is largely overlooked in current research. This paper addresses this research gap by introducing a novel dataset, the Impact Duration Estimation Dataset (IDED), specifically designed to estimate impact duration based on investor opinions. Our research establishes that pre-finetuning language models with IDED can enhance performance in text-based stock movement predictions. In addition, we juxtapose our proposed pre-finetuning task with sentiment analysis pre-finetuning, further affirming the significance of learning impact duration. Our findings highlight the promise of this novel research direction in stock movement prediction, offering a new avenue for financial forecasting. We also provide the IDED and pre-finetuned language models under the CC BY-NC-SA 4.0 license for academic use, fostering further exploration in this field.

Po-Chun Chen, Hen-Hsen Huang, Hsin-Hsi Chen

Designing effective task-level prompts is crucial for improving the performance of Large Language Models (LLMs). While prior work on instruction induction demonstrates that LLMs can infer better instructions with limited examples, existing approaches often rely on input-output pairs, where obtaining labeled answers can be difficult or costly. To address this limitation, we propose Strategy-Induct, a framework that derives task-level instructions solely from a small set of example questions without requiring labeled answers. Our approach first prompts the model to generate explicit reasoning strategies for each question, forming (strategy, question) pairs. These pairs are then used to induce a task instruction that guides reasoning. Experiments across multiple tasks and model scales demonstrate that Strategy-Induct outperforms state-of-the-art methods in question-only settings. Furthermore, we observe that jointly utilizing LLMs and Large Reasoning Models across task instruction generation and inference may lead to further performance improvements.

Tsung-Hsuan Pan, Chung-Chi Chen, Hen-Hsen Huang et al.

Training large language models (LLMs) from scratch is an expensive endeavor, particularly as world knowledge continually evolves. To maintain relevance and accuracy of LLMs, model editing has emerged as a pivotal research area. While these methods hold promise, they can also produce unintended side effects. Their underlying factors and causes remain largely unexplored. This paper delves into a critical factor-question type-by categorizing model editing questions. Our findings reveal that the extent of performance degradation varies significantly across different question types, providing new insights for experimental design in knowledge editing. Furthermore, we investigate whether insights from smaller models can be extrapolated to larger models. Our results indicate discrepancies in findings between models of different sizes, suggesting that insights from smaller models may not necessarily apply to larger models. Additionally, we examine the impact of batch size on side effects, discovering that increasing the batch size can mitigate performance drops.

Yining Juan, Chung-Chi Chen, Hen-Hsen Huang et al.

In diverse professional environments, ranging from academic conferences to corporate earnings calls, the ability to anticipate audience questions stands paramount. Traditional methods, which rely on manual assessment of an audience's background, interests, and subject knowledge, often fall short - particularly when facing large or heterogeneous groups, leading to imprecision and inefficiency. While NLP has made strides in text-based question generation, its primary focus remains on academic settings, leaving the intricate challenges of professional domains, especially earnings call conferences, underserved. Addressing this gap, our paper pioneers the multi-question generation (MQG) task specifically designed for earnings call contexts. Our methodology involves an exhaustive collection of earnings call transcripts and a novel annotation technique to classify potential questions. Furthermore, we introduce a retriever-enhanced strategy to extract relevant information. With a core aim of generating a spectrum of potential questions that analysts might pose, we derive these directly from earnings call content. Empirical evaluations underscore our approach's edge, revealing notable excellence in the accuracy, consistency, and perplexity of the questions generated.

Po-Chun Chen, Hen-Hsen Huang, Hsin-Hsi Chen

To address the instability of unguided reasoning paths in standard Chain-of-Thought prompting, recent methods guide large language models (LLMs) by first eliciting a single reasoning strategy. However, relying on just one strategy for each question can still limit performance across diverse tasks. We propose Diverge-to-Induce Prompting (DIP), a framework that first prompts an LLM to generate multiple diverse high-level rationales for each question. Each rationale is then elaborated into a detailed, step-by-step draft plan. Finally, these draft plans are induced into a final plan. DIP enhances zero-shot reasoning accuracy without reliance on resource-intensive sampling. Experiments show that DIP outperforms single-strategy prompting, demonstrating the effectiveness of multi-plan induction for prompt-based reasoning.

Chia Cheng Chang, An-Zi Yen, Hen-Hsen Huang et al.

Since individuals may struggle to recall all life details and often confuse events, establishing a system to assist users in recalling forgotten experiences is essential. While numerous studies have proposed memory recall systems, these primarily rely on deep learning techniques that require extensive training and often face data scarcity due to the limited availability of personal lifelogs. As lifelogs grow over time, systems must also adapt quickly to newly accumulated data. Recently, large language models (LLMs) have demonstrated remarkable capabilities across various tasks, making them promising for personalized applications. In this work, we present a framework that leverages LLMs for proactive information access, integrating personal knowledge graphs to enhance the detection of access needs through a refined decision-making process. Our framework offers high flexibility, enabling the replacement of base models and the modification of fact retrieval methods for continuous improvement. Experimental results demonstrate that our approach effectively identifies forgotten events, supporting users in recalling past experiences more efficiently.

Sheng-Lun Wei, Yu-Ling Liao, Yen-Hua Chang et al.

This work presents the first systematic investigation of speech bias in multilingual MLLMs. We construct and release the BiasInEar dataset, a speech-augmented benchmark based on Global MMLU Lite, spanning English, Chinese, and Korean, balanced by gender and accent, and totaling 70.8 hours ($\approx$4,249 minutes) of speech with 11,200 questions. Using four complementary metrics (accuracy, entropy, APES, and Fleiss' $κ$), we evaluate nine representative models under linguistic (language and accent), demographic (gender), and structural (option order) perturbations. Our findings reveal that MLLMs are relatively robust to demographic factors but highly sensitive to language and option order, suggesting that speech can amplify existing structural biases. Moreover, architectural design and reasoning strategy substantially affect robustness across languages. Overall, this study establishes a unified framework for assessing fairness and robustness in speech-integrated LLMs, bridging the gap between text- and speech-based evaluation. The resources can be found at https://github.com/ntunlplab/BiasInEar.

Arthur Amalvy, Hen-Hsen Huang

The automatic extraction of information is important for populating large web knowledge bases such as Wikidata. The temporal version of that task, temporal knowledge graph extraction (TKGE), involves extracting temporally grounded facts from text, represented as semantic quadruples (subject, relation, object, timestamp). Many recent systems take advantage of large language models (LLMs), which are becoming a new cornerstone of the web due to their performance on many tasks across the natural language processing (NLP) field. Despite the importance of TKGE, existing datasets for training and evaluation remain scarce, and contamination of evaluation data is an unaddressed issue, potentially inflating LLMs' perceived performance due to overlaps between training and evaluation sets. To mitigate these challenges, we propose a novel synthetic evaluation dataset constructed from predicted future, previously unseen temporal facts, thereby eliminating contamination and enabling robust and unbiased benchmarking. Our dataset creation involves a two-step approach: (1) Temporal Knowledge Graph Forecasting (TKGF) generates plausible future quadruples, which are subsequently filtered to adhere to the original knowledge base schema; (2) LLMs perform quadruple-to-text generation, creating semantically aligned textual descriptions. We benchmark Extract, Define and Canonicalize (EDC), a state-of-the-art LLM-based extraction framework, demonstrating that LLM performance decreases when evaluated on our dataset compared to a dataset of known facts. We publicly release our dataset consisting of 4.2K future quadruples and corresponding textual descriptions, along with the generation methodology, enabling continuous creation of unlimited future temporal datasets to serve as long-term, contamination-free benchmarks for TKGE.

Brian J Chan, Chao-Ting Chen, Jui-Hung Cheng et al.

Retrieval-augmented generation (RAG) has gained traction as a powerful approach for enhancing language models by integrating external knowledge sources. However, RAG introduces challenges such as retrieval latency, potential errors in document selection, and increased system complexity. With the advent of large language models (LLMs) featuring significantly extended context windows, this paper proposes an alternative paradigm, cache-augmented generation (CAG) that bypasses real-time retrieval. Our method involves preloading all relevant resources, especially when the documents or knowledge for retrieval are of a limited and manageable size, into the LLM's extended context and caching its runtime parameters. During inference, the model utilizes these preloaded parameters to answer queries without additional retrieval steps. Comparative analyses reveal that CAG eliminates retrieval latency and minimizes retrieval errors while maintaining context relevance. Performance evaluations across multiple benchmarks highlight scenarios where long-context LLMs either outperform or complement traditional RAG pipelines. These findings suggest that, for certain applications, particularly those with a constrained knowledge base, CAG provide a streamlined and efficient alternative to RAG, achieving comparable or superior results with reduced complexity.

Arthur Amalvy, Vincent Labatut, Xavier Bost et al.

While annotated corpora are crucial in the field of natural language processing (NLP), those containing copyrighted material are difficult to exchange among researchers. Yet, such corpora are necessary to fully represent the diversity of data found in the wild in the context of NLP tasks. We tackle this issue by proposing a method to lawfully and publicly share the annotations of copyrighted literary texts. The corpus creator shares the annotations in clear, along with a non-reversible hashed version of the source material. The corpus user must own the source material, and apply the same hash function to their own tokens, in order to match them to the shared annotations. Crucially, our method is robust to reasonable divergences in the version of the copyrighted data owned by the user. As an illustration, we present alignment experiments on different editions of novels. Our results show that our method is able to correctly align 98.7 to 99.79% of tokens depending on the novel, provided the user version is sufficiently close to the corpus creator's version. We publicly release novelshare, a Python implementation of our method.

Brian J Chan, MaoXun Huang, Jui-Hung Cheng et al.

This work presents a novel trie (prefix-tree)-based parallel decoding method that addresses the memory inefficiency of batch-based beam search. By sharing a single KV cache across beams with common prefixes, our approach dramatically reduces memory usage and enables efficient decoding. We evaluated our method across three attention architectures, Multi-Head Attention (Phi-3.5-mini-instruct), Grouped Query Attention (Llama-3.1-8B-Instruct), and Sliding Window Attention (Mistral-Small-24B-Instruct-2501), using CNN/DailyMail for abstractive summarization and HumanEval for code generation. Our experiments demonstrate substantial memory savings (4--8$\times$) and up to 2.4$\times$ faster decoding, without compromising generation quality. These results highlight our method's suitability for memory-constrained environments and large-scale deployments.

Yu-Fei Shih, An-Zi Yen, Hen-Hsen Huang et al.

People often struggle to remember specific details of past experiences, which can lead to the need to revisit these memories. Consequently, lifelog retrieval has emerged as a crucial application. Various studies have explored methods to facilitate rapid access to personal lifelogs for memory recall assistance. In this paper, we propose a Captioning-Integrated Visual Lifelog (CIVIL) Retrieval System for extracting specific images from a user's visual lifelog based on textual queries. Unlike traditional embedding-based methods, our system first generates captions for visual lifelogs and then utilizes a text embedding model to project both the captions and user queries into a shared vector space. Visual lifelogs, captured through wearable cameras, provide a first-person viewpoint, necessitating the interpretation of the activities of the individual behind the camera rather than merely describing the scene. To address this, we introduce three distinct approaches: the single caption method, the collective caption method, and the merged caption method, each designed to interpret the life experiences of lifeloggers. Experimental results show that our method effectively describes first-person visual images, enhancing the outcomes of lifelog retrieval. Furthermore, we construct a textual dataset that converts visual lifelogs into captions, thereby reconstructing personal life experiences.

Wei-Hsiang Lin, Sheng-Lun Wei, Hen-Hsen Huang et al.

LLM-as-Judge frameworks are increasingly popular for AI evaluation, yet research findings on the relationship between models' generation and judgment abilities remain inconsistent. We investigate this relationship through systematic dataset- and instance-level analyses across 11 models and 21 diverse tasks. Despite both capabilities relying on the same underlying knowledge, our analyses reveal they are only weakly correlated, primarily due to LLMs' sensitivity to the responses being judged. To address this, we propose a self-reference-guided evaluation strategy that leverages a model's own answers as references. This approach significantly strengthens the correlation between generation and judgment abilities, offering a practical path to align these skills and providing a reliable proxy for model selection in evaluation tasks.

Tsung-Hsuan Pan, Chung-Chi Chen, Hen-Hsen Huang et al.

Model editing, the process of efficiently modifying factual knowledge in pre-trained language models, is critical for maintaining their accuracy and relevance. However, existing editing methods often introduce unintended side effects, degrading model performance in unpredictable ways. While much research has focused on improving editing algorithms, the role of the target knowledge's intrinsic properties remains a significant, underexplored factor. This paper addresses this gap by first proposing the ``Knowledge Spectrum,'' a systematic framework for categorizing knowledge based on its real-world popularity, the model's pre-edit familiarity, and the linguistic structure of the eliciting question. Our empirical analysis reveals that these characteristics are strong predictors of editing success and stability. Informed by these findings, we introduce the ``Knowledge-Diagnostic Framework,'' an adaptive strategy that tailors editing intensity to the diagnosed difficulty of a knowledge item. We demonstrate that this framework significantly improves success rates for challenging edits while optimizing computational resources. Our work provides a more comprehensive understanding of the factors governing model editing.

Cheng-Kai Yeh, Hsing-Wang Lee, Chung-Hung Kuo et al.

Abstraction--the ability to recognize and distill essential computational patterns from complex problem statements--is a foundational skill in computer science, critical both for human problem-solvers and coding-oriented large language models (LLMs). Despite recent advances in training LLMs for code generation using reinforcement learning (RL), most existing approaches focus primarily on superficial pattern recognition, overlooking explicit training for abstraction. In this study, we propose AR$^2$ (Adversarial Reinforcement Learning for Abstract Reasoning), a novel framework explicitly designed to enhance the abstraction abilities of LLMs. AR$^2$ employs a teacher model to transform kernel problems into narrative-rich, challenging descriptions without changing their fundamental logic. Simultaneously, a student coding model is trained to solve these complex narrative problems by extracting their underlying computational kernels. Experimental results demonstrate that AR$^2$ substantially improves the student model's accuracy on previously unseen, challenging programming tasks, underscoring abstraction as a key skill for enhancing LLM generalization.

Ko-Wei Chuang, Hen-Hsen Huang, Tsai-Yen Li

As large language models (LLMs) and generative AI become increasingly integrated into customer service and moderation applications, adversarial threats emerge from both external manipulations and internal label corruption. In this work, we identify and systematically address these dual adversarial threats by introducing DINA (Dual Defense Against Internal Noise and Adversarial Attacks), a novel unified framework tailored specifically for NLP. Our approach adapts advanced noisy-label learning methods from computer vision and integrates them with adversarial training to simultaneously mitigate internal label sabotage and external adversarial perturbations. Extensive experiments conducted on a real-world dataset from an online gaming service demonstrate that DINA significantly improves model robustness and accuracy compared to baseline models. Our findings not only highlight the critical necessity of dual-threat defenses but also offer practical strategies for safeguarding NLP systems in realistic adversarial scenarios, underscoring broader implications for fair and responsible AI deployment.

Zixin Tang, Chieh-Yang Huang, Tsung-Che Li et al.

A language can have different varieties. These varieties can affect the performance of natural language processing (NLP) models, including large language models (LLMs), which are often trained on data from widely spoken varieties. This paper introduces a novel and cost-effective approach to benchmark model performance across language varieties. We argue that international online review platforms, such as Booking.com, can serve as effective data sources for constructing datasets that capture comments in different language varieties from similar real-world scenarios, like reviews for the same hotel with the same rating using the same language (e.g., Mandarin Chinese) but different language varieties (e.g., Taiwan Mandarin, Mainland Mandarin). To prove this concept, we constructed a contextually aligned dataset comprising reviews in Taiwan Mandarin and Mainland Mandarin and tested six LLMs in a sentiment analysis task. Our results show that LLMs consistently underperform in Taiwan Mandarin.

Mao Xun Huang, Brian J Chan, Hen-Hsen Huang

Stable Diffusion models have made remarkable strides in generating photorealistic images from text prompts but often falter when tasked with accurately representing complex spatial arrangements, particularly involving intricate 3D relationships. To address this limitation, we introduce SmartSpatial, an innovative approach that not only enhances the spatial arrangement capabilities of Stable Diffusion but also fosters AI-assisted creative workflows through 3D-aware conditioning and attention-guided mechanisms. SmartSpatial incorporates depth information injection and cross-attention control to ensure precise object placement, delivering notable improvements in spatial accuracy metrics. In conjunction with SmartSpatial, we present SmartSpatialEval, a comprehensive evaluation framework that bridges computational spatial accuracy with qualitative artistic assessments. Experimental results show that SmartSpatial significantly outperforms existing methods, setting new benchmarks for spatial fidelity in AI-driven art and creativity.

Sheng-Lun Wei, Cheng-Kuang Wu, Hen-Hsen Huang et al.

In this paper, we investigate the phenomena of "selection biases" in Large Language Models (LLMs), focusing on problems where models are tasked with choosing the optimal option from an ordered sequence. We delve into biases related to option order and token usage, which significantly impact LLMs' decision-making processes. We also quantify the impact of these biases through an extensive empirical analysis across multiple models and tasks. Furthermore, we propose mitigation strategies to enhance model performance. Our key contributions are threefold: 1) Precisely quantifying the influence of option order and token on LLMs, 2) Developing strategies to mitigate the impact of token and order sensitivity to enhance robustness, and 3) Offering a detailed analysis of sensitivity across models and tasks, which informs the creation of more stable and reliable LLM applications for selection problems.

Jian-Tao Huang, Chung-Chi Chen, Hen-Hsen Huang et al.

Headline generation, a key task in abstractive summarization, strives to condense a full-length article into a succinct, single line of text. Notably, while contemporary encoder-decoder models excel based on the ROUGE metric, they often falter when it comes to the precise generation of numerals in headlines. We identify the lack of datasets providing fine-grained annotations for accurate numeral generation as a major roadblock. To address this, we introduce a new dataset, the NumHG, and provide over 27,000 annotated numeral-rich news articles for detailed investigation. Further, we evaluate five well-performing models from previous headline generation tasks using human evaluation in terms of numerical accuracy, reasonableness, and readability. Our study reveals a need for improvement in numerical accuracy, demonstrating the potential of the NumHG dataset to drive progress in number-focused headline generation and stimulate further discussions in numeral-focused text generation.

Wei-Lin Chen, An-Zi Yen, Cheng-Kuang Wu et al.

Language models (LMs) that jointly generate end-task answers as well as free-text rationales are known as self-rationalization models. Recent works demonstrate great performance gain for self-rationalization by few-shot prompting LMs with rationale-augmented exemplars. However, the ability to benefit from explanations only emerges with large-scale LMs, which have poor accessibility. In this work, we explore the less-studied setting of leveraging explanations for small LMs to improve few-shot self-rationalization. We first revisit the relationship between rationales and answers. Inspired by the implicit mental process of how human beings assess explanations, we present a novel approach, Zero-shot Augmentation of Rationale-Answer pairs (ZARA), to automatically construct pseudo-parallel data for self-training by reducing the problem of plausibility judgement to natural language inference. Experimental results show ZARA achieves SOTA performance on the FEB benchmark, for both the task accuracy and the explanation metric. In addition, we conduct human and quantitative evaluation validating ZARA's ability to automatically identify plausible and accurate rationale-answer pairs.

Chung-Chi Chen, Hen-Hsen Huang, Hsin-Hsi Chen

Opinion mining is a prevalent research issue in many domains. In the financial domain, however, it is still in the early stages. Most of the researches on this topic only focus on the coarse-grained market sentiment analysis, i.e., 2-way classification for bullish/bearish. Thanks to the recent financial technology (FinTech) development, some interdisciplinary researchers start to involve in the in-depth analysis of investors' opinions. In this position paper, we first define the financial opinions from both coarse-grained and fine-grained points of views, and then provide an overview on the issues already tackled. In addition to listing research issues of the existing topics, we further propose a road map of fine-grained financial opinion mining for future researches, and point out several challenges yet to explore. Moreover, we provide possible directions to deal with the proposed research issues.

An-Zi Yen, Hen-Hsen Huang, Hsin-Hsi Chen

With the advance of science and technology, people are used to record their daily life events via writing blogs, uploading social media posts, taking photos, or filming videos. Such rich repository personal information is useful for supporting human living assistance. The main challenge is how to store and manage personal knowledge from various sources. In this position paper, we propose a research agenda on mining personal knowledge from various sources of lifelogs, personal knowledge base construction, and information recall for assisting people to recall their experiences.

Chung-Chi Chen, Hen-Hsen Huang, Hsin-Hsi Chen

Financial Technology (FinTech) is one of the worldwide rapidly-rising topics in the past five years according to the statistics of FinTech from Google Trends. In this position paper, we focus on the researches applying natural language processing (NLP) technologies in the finance domain. Our goal is to indicate the position we are now and provide the blueprint for future researches. We go through the application scenarios from three aspects including Know Your Customer (KYC), Know Your Product (KYP), and Satisfy Your Customer (SYC). Both formal documents and informal textual data are analyzed to understand corporate customers and personal customers. Furthermore, we talk over how to dynamically update the features of products from the prospect and the risk points of view. Finally, we discuss satisfying the customers in both B2C and C2C business models. After summarizing the past and the recent challenges, we highlight several promising future research directions in the trend of FinTech and the open finance tendency.

Chung-Chi Chen, Hen-Hsen Huang, Yow-Ting Shiue et al.

Numerals that contain much information in financial documents are crucial for financial decision making. They play different roles in financial analysis processes. This paper is aimed at understanding the meanings of numerals in financial tweets for fine-grained crowd-based forecasting. We propose a taxonomy that classifies the numerals in financial tweets into 7 categories, and further extend some of these categories into several subcategories. Neural network-based models with word and character-level encoders are proposed for 7-way classification and 17-way classification. We perform backtest to confirm the effectiveness of the numeric opinions made by the crowd. This work is the first attempt to understand numerals in financial social media data, and we provide the first comparison of fine-grained opinion of individual investors and analysts based on their forecast price. The numeral corpus used in our experiments, called FinNum 1.0 , is available for research purposes.