Joo-Kyung Kim

Taehee Jung, Joo-Kyung Kim, Sungjin Lee et al. · amazon-science

For extreme multi-label classification (XMC), existing classification-based models poorly perform for tail labels and often ignore the semantic relations among labels, like treating "Wikipedia" and "Wiki" as independent and separate labels. In this paper, we cast XMC as a generation task (XLGen), where we benefit from pre-trained text-to-text models. However, generating labels from the extremely large label space is challenging without any constraints or guidance. We, therefore, propose to guide label generation using label cluster information to hierarchically generate lower-level labels. We also find that frequency-based label ordering and using decoding ensemble methods are critical factors for the improvements in XLGen. XLGen with cluster guidance significantly outperforms the classification and generation baselines on tail labels, and also generally improves the overall performance in four popular XMC benchmarks. In human evaluation, we also find XLGen generates unseen but plausible labels. Our code is now available at https://github.com/alexa/xlgen-eacl-2023.

Soyeong Jeong, Taehee Jung, Sung Ju Hwang et al.

Recent Long-Context Language Models (LCLMs) can process hundreds of thousands of tokens in a single prompt, enabling new opportunities for knowledge-intensive multi-hop reasoning by integrating large sets of retrieved documents or, in some cases, directly all necessary information. However, simply feeding more documents into the context window fails to capture how evidence should be connected. We address this gap with thought templates, which recast reasoning as reusable thought caches, derived from prior problem solving traces, structuring how evidence is combined and guiding multi-hop inference with factual documents. To keep these templates effective, we propose an update strategy that iteratively refines templates derived from training data through natural-language feedback. Across diverse benchmarks and LCLM families, our approach delivers consistent gains over strong baselines in both retrieval-based and retrieval-free settings. Furthermore, we show that optimized templates can be distilled into smaller open-source models, demonstrating its broad applicability and transparent reasoning reuse. We refer to our framework as Thought Template Augmented LCLMs (ToTAL).

Jinyoung Park, Minseok Joo, Joo-Kyung Kim et al.

Knowledge graph-grounded dialog generation requires retrieving a dialog-relevant subgraph from the given knowledge base graph and integrating it with the dialog history. Previous works typically represent the graph using an external encoder, such as graph neural networks, and retrieve relevant triplets based on the similarity between single-vector representations of triplets and the dialog history. However, these external encoders fail to leverage the rich knowledge of pretrained language models, and the retrieval process is also suboptimal due to the information bottleneck caused by the single-vector abstraction of the dialog history. In this work, we propose Dialog generation with Generative Subgraph Retrieval (DialogGSR), which retrieves relevant knowledge subgraphs by directly generating their token sequences on top of language models. For effective generative subgraph retrieval, we introduce two key methods: (i) structure-aware knowledge graph linearization with self-supervised graph-specific tokens and (ii) graph-constrained decoding utilizing graph structural proximity-based entity informativeness scores for valid and relevant generative retrieval. DialogGSR achieves state-of-the-art performance in knowledge graph-grounded dialog generation, as demonstrated on OpenDialKG and KOMODIS datasets.

Joo-Kyung Kim, Guoyin Wang, Sungjin Lee et al.

A large-scale conversational agent can suffer from understanding user utterances with various ambiguities such as ASR ambiguity, intent ambiguity, and hypothesis ambiguity. When ambiguities are detected, the agent should engage in a clarifying dialog to resolve the ambiguities before committing to actions. However, asking clarifying questions for all the ambiguity occurrences could lead to asking too many questions, essentially hampering the user experience. To trigger clarifying questions only when necessary for the user satisfaction, we propose a neural self-attentive model that leverages the hypotheses with ambiguities and contextual signals. We conduct extensive experiments on five common ambiguity types using real data from a large-scale commercial conversational agent and demonstrate significant improvement over a set of baseline approaches.