8.0HCMar 9
The Sense of Misinformation Can Harm Local Community: A Case Study of Community ConflictJiyoon Kim, Jie Cai, Srishti Gupta et al.
During community decision-making and civic collaboration, conflicts can escalate when people suspect misinformation. We introduce the concept of sense of misinformation as experiencing someone's language or behavior as misinformation when it is not, that is to say when no falsehood is involved. Misinformation and sense of misinformation feel similar and can have similar social consequences; but sense of misinformation rests upon a mistaken perception of someone else's information as false. Through a case study of a casino proposal in local community, we examine how sense of misinformation developed over time during a contentious civic process through key factors (i.e., miscoordination governance, miscommunication between local government and citizens, and conflict and the breakdown of civic discourse), undermining trust and community democracy. Distinguishing between misinformation and sense of misinformation presents a challenge, but it is important. We contribute a conceptual distinction to the misinformation literature by identifying this distinct phenomenon and discuss ways to help communities recognize and repair such misattributions. Finally, we discuss design approaches for mitigating sense of misinformation.
13.8HCMar 7
Monetizing Generative AI: YouTubers' Collective Knowledge on Earning from Generative AI ContentShuo Niu, Yao Lyu, He Zhang et al.
Generative Artificial Intelligence (GenAI) is reshaping creative labor by enabling the rapid production of text, images, and videos. On YouTube, creators are developing new ways to leverage these tools and share knowledge about how to pursue income through such strategies. However, little is known about what GenAI knowledge has been collectively constructed around monetizing GenAI as a community practice of acting both with and against algorithmically mediated platforms. We analyze 377 YouTube videos in which creators publicly promote workflows, revenue claims, and monetization strategies for GenAI-enabled content. Our analysis identifies ten shared use cases that frame AI-supported income opportunities, and examines how this GenAI knowledge repository embodies a collective effort to leverage platform infrastructures for monetization -- including advertising, direct sales, affiliate marketing, and revenue-sharing models. We further surface structural tensions in AI-mediated creative labor, including unverifiable income claims, content misappropriation, synthetic engagement practices, and shifting authorship norms. We conceptualize creators' collective understanding and adoption of GenAI in the context of monetizing creative labor, with implications for the design of creator-centered GenAI technologies and responsible platform policy.