Jonan Richards

Jonan Richards, Bruno Alves de Oliveira, Iury Oliveira et al.

Conversational LLM-based ``programming assistants'' provide a range of benefits to developers. However, recent studies demonstrate the variety in individual developers' needs regarding programming assistants, and challenges encountered by only specific groups of developers. In this study, we explore the role of cognitive diversity in shaping interactions with GitHub Copilot chat. Through a mixed-methods think aloud study with 27 professional developers and students, we characterize 5 distinct ``interaction modes'' and 10 underlying needs in developers' interactions, forming a conceptual model. We characterize links between these modes, needs, and developers' problem-solving styles and experience profiles, showing how cognitive diversity may shape developers' interactions. We provide insights and recommendations for researchers and practitioners on how to design, research, and employ programming assistants to better account for diverse developer needs.

Jonan Richards

Large Language Models (LLMs) have shown much promise in powering a variety of software engineering (SE) tools. Offering natural language as an intuitive interaction mechanism, LLMs have recently been employed as conversational ``programming assistants'' capable of supporting several SE activities simultaneously. As with any SE tool, it is crucial that these assistants effectively meet developers' needs. Recent studies have shown addressing this challenge is complicated by the variety in developers' needs, and the ambiguous and unbounded nature of conversational interaction. This paper discusses our current and future work towards characterizing how diversity in cognition and organizational context impacts developers' needs, and exploring personalization as a means of improving the inclusivity of LLM-based conversational programming assistants.