Deepak Babu Piskala

Deepak Babu Piskala

Automatic Speech Recognition (ASR) in professional settings faces challenges that existing benchmarks underplay: dense domain terminology, formal register variation, and near-zero tolerance for critical entity errors. We present ProfASR-Bench, a professional-talk evaluation suite for high-stakes applications across finance, medicine, legal, and technology. Each example pairs a natural-language prompt (domain cue and/or speaker profile) with an entity-rich target utterance, enabling controlled measurement of context-conditioned recognition. The corpus supports conventional ASR metrics alongside entity-aware scores and slice-wise reporting by accent and gender. Using representative families Whisper (encoder-decoder ASR) and Qwen-Omni (audio language models) under matched no-context, profile, domain+profile, oracle, and adversarial conditions, we find a consistent pattern: lightweight textual context produces little to no change in average word error rate (WER), even with oracle prompts, and adversarial prompts do not reliably degrade performance. We term this the context-utilization gap (CUG): current systems are nominally promptable yet underuse readily available side information. ProfASR-Bench provides a standardized context ladder, entity- and slice-aware reporting with confidence intervals, and a reproducible testbed for comparing fusion strategies across model families. Dataset: https://huggingface.co/datasets/prdeepakbabu/ProfASR-Bench Code: https://github.com/prdeepakbabu/ProfASR-Bench

Deepak Babu Piskala

The rise of AI coding assistants has reignited interest in an old idea: what if specifications-not code-were the primary artifact of software development? Spec-driven development (SDD) inverts the traditional workflow by treating specifications as the source of truth and code as a generated or verified secondary artifact. This paper provides practitioners with a comprehensive guide to SDD, covering its principles, workflow patterns, and supporting tools. We present three levels of specification rigor-spec-first, spec-anchored, and spec-as-source-with clear guidance on when each applies. Through analysis of tools ranging from Behavior-Driven Development frameworks to modern AI-assisted toolkits like GitHub Spec Kit, we demonstrate how the spec-first philosophy maps to real implementations. We present case studies from API development, enterprise systems, and embedded software, illustrating how different domains apply SDD. We conclude with a decision framework helping practitioners determine when SDD provides value and when simpler approaches suffice.

Deepak Babu Piskala, Vijay Raajaa, Sachin Mishra et al.

With the widespread deployment of large language models (LLMs) such as GPT4, BART, and LLaMA, the need for a system that can intelligently select the most suitable model for specific tasks while balancing cost, latency, accuracy, and ethical considerations has become increasingly important. Recognizing that not all tasks necessitate models with over 100 billion parameters, we introduce OptiRoute, an advanced model routing engine designed to dynamically select and route tasks to the optimal LLM based on detailed user-defined requirements. OptiRoute captures both functional (e.g., accuracy, speed, cost) and non-functional (e.g., helpfulness, harmlessness, honesty) criteria, leveraging lightweight task analysis and complexity estimation to efficiently match tasks with the best-fit models from a diverse array of LLMs. By employing a hybrid approach combining k-nearest neighbors (kNN) search and hierarchical filtering, OptiRoute optimizes for user priorities while minimizing computational overhead. This makes it ideal for real-time applications in cloud-based ML platforms, personalized AI services, and regulated industries.

Deepak Babu Piskala, Sharlene Chen, Udita Patel et al.

Evaluating the quality of multi-turn chatbot interactions remains challenging, as most existing methods assess interactions at the turn level without addressing whether a user's overarching goal was fulfilled. A ``goal'' here refers to an information need or task, such as asking for policy information or applying for leave. We propose a comprehensive framework for goal-oriented evaluation of multi-agent systems (MAS), introducing the \textbf{Goal Success Rate (GSR)} to measure the percentage of fulfilled goals, and a \textbf{Root Cause of Failure (RCOF)} taxonomy to identify reasons for failure in multi-agent chatbots. Our method segments conversations by user goals and evaluates success using all relevant turns. We present a model-based evaluation system combining teacher LLMs, where domain experts define goals, set quality standards serving as a guidance for the LLMs. The LLMs use ``thinking tokens'' to produce interpretable rationales, enabling \textit{explainable}, \textit{data-efficient} evaluations. In an enterprise setting, we apply our framework to evaluate AIDA, a zero-to-one employee conversational agent system built as a ground-up multi-agent conversational agent, and observe GSR improvement from 63\% to 79\% over six months since its inception. Our framework is generic and offers actionable insights through a detailed defect taxonomy based on analysis of failure points in multi-agent chatbots, diagnosing overall success, identifying key failure modes, and informing system improvements.