Rithesh Murthy

Zhiwei Liu, Weiran Yao, Jianguo Zhang et al. · apple-ml, salesforce

The massive successes of large language models (LLMs) encourage the emerging exploration of LLM-augmented Autonomous Agents (LAAs). An LAA is able to generate actions with its core LLM and interact with environments, which facilitates the ability to resolve complex tasks by conditioning on past interactions such as observations and actions. Since the investigation of LAA is still very recent, limited explorations are available. Therefore, we provide a comprehensive comparison of LAA in terms of both agent architectures and LLM backbones. Additionally, we propose a new strategy to orchestrate multiple LAAs such that each labor LAA focuses on one type of action, \textit{i.e.} BOLAA, where a controller manages the communication among multiple agents. We conduct simulations on both decision-making and multi-step reasoning environments, which comprehensively justify the capacity of LAAs. Our performance results provide quantitative suggestions for designing LAA architectures and the optimal choice of LLMs, as well as the compatibility of both. We release our implementation code of LAAs to the public at \url{https://github.com/salesforce/BOLAA}.

Jianguo Zhang, Tian Lan, Ming Zhu et al. · princeton, salesforce

Autonomous agents powered by large language models (LLMs) have attracted significant research interest. However, the open-source community faces many challenges in developing specialized models for agent tasks, driven by the scarcity of high-quality agent datasets and the absence of standard protocols in this area. We introduce and publicly release xLAM, a series of large action models designed for AI agent tasks. The xLAM series includes five models with both dense and mixture-of-expert architectures, ranging from 1B to 8x22B parameters, trained using a scalable, flexible pipeline that unifies, augments, and synthesizes diverse datasets to enhance AI agents' generalizability and performance across varied environments. Our experimental results demonstrate that xLAM consistently delivers exceptional performance across multiple agent ability benchmarks, notably securing the 1st position on the Berkeley Function-Calling Leaderboard, outperforming GPT-4, Claude-3, and many other models in terms of tool use. By releasing the xLAM series, we aim to advance the performance of open-source LLMs for autonomous AI agents, potentially accelerating progress and democratizing access to high-performance models for agent tasks. Models are available at https://huggingface.co/collections/Salesforce/xlam-models-65f00e2a0a63bbcd1c2dade4

Kexun Zhang, Weiran Yao, Zuxin Liu et al. · cmu

Large language model (LLM) agents have shown great potential in solving real-world software engineering (SWE) problems. The most advanced open-source SWE agent can resolve over 27% of real GitHub issues in SWE-Bench Lite. However, these sophisticated agent frameworks exhibit varying strengths, excelling in certain tasks while underperforming in others. To fully harness the diversity of these agents, we propose DEI (Diversity Empowered Intelligence), a framework that leverages their unique expertise. DEI functions as a meta-module atop existing SWE agent frameworks, managing agent collectives for enhanced problem-solving. Experimental results show that a DEI-guided committee of agents is able to surpass the best individual agent's performance by a large margin. For instance, a group of open-source SWE agents, with a maximum individual resolve rate of 27.3% on SWE-Bench Lite, can achieve a 34.3% resolve rate with DEI, making a 25% improvement and beating most closed-source solutions. Our best-performing group excels with a 55% resolve rate, securing the highest ranking on SWE-Bench Lite. Our findings contribute to the growing body of research on collaborative AI systems and their potential to solve complex software engineering challenges.

Weiran Yao, Shelby Heinecke, Juan Carlos Niebles et al. · apple-ml, salesforce

Recent months have seen the emergence of a powerful new trend in which large language models (LLMs) are augmented to become autonomous language agents capable of performing objective oriented multi-step tasks on their own, rather than merely responding to queries from human users. Most existing language agents, however, are not optimized using environment-specific rewards. Although some agents enable iterative refinement through verbal feedback, they do not reason and plan in ways that are compatible with gradient-based learning from rewards. This paper introduces a principled framework for reinforcing large language agents by learning a retrospective model, which automatically tunes the language agent prompts from environment feedback through policy gradient. Specifically, our proposed agent architecture learns from rewards across multiple environments and tasks, for fine-tuning a pre-trained language model which refines the language agent prompt by summarizing the root cause of prior failed attempts and proposing action plans. Experimental results on various tasks demonstrate that the language agents improve over time and that our approach considerably outperforms baselines that do not properly leverage gradients from the environment. This demonstrates that using policy gradient optimization to improve language agents, for which we believe our work is one of the first, seems promising and can be applied to optimize other models in the agent architecture to enhance agent performances over time.

Rithesh Murthy, Shelby Heinecke, Juan Carlos Niebles et al. · apple-ml, salesforce

In this paper, we propose an enhanced approach for Rapid Exploration and eXploitation for AI Agents called REX. Existing AutoGPT-style techniques have inherent limitations, such as a heavy reliance on precise descriptions for decision-making, and the lack of a systematic approach to leverage try-and-fail procedures akin to traditional Reinforcement Learning (RL). REX introduces an additional layer of rewards and integrates concepts similar to Upper Confidence Bound (UCB) scores, leading to more robust and efficient AI agent performance. This approach has the advantage of enabling the utilization of offline behaviors from logs and allowing seamless integration with existing foundation models while it does not require any model fine-tuning. Through comparative analysis with existing methods such as Chain-of-Thoughts(CoT) and Reasoning viA Planning(RAP), REX-based methods demonstrate comparable performance and, in certain cases, even surpass the results achieved by these existing techniques. Notably, REX-based methods exhibit remarkable reductions in execution time, enhancing their practical applicability across a diverse set of scenarios.

Jielin Qiu, Ming Zhu, Wenting Zhao et al.

Audio-native large language models (audio-LLMs) commonly use Whisper as their audio encoder. However, Whisper was trained exclusively on speech data, producing weak representations for music and environmental sound. This forces downstream audio-LLMs to compensate through extensive training on large-scale non-speech data. We present Whisper-AuT, a domain-adapted audio encoder obtained by fine-tuning Whisper-large-v3 on a curated mixture of speech (80%), environmental sound (10%), and music (10%) totaling approximately 20M samples. The full encoder-decoder is trained end-to-end with a seq2seq captioning objective; the decoder is then discarded and only the encoder is retained. Linear probe evaluations show that Whisper-AuT achieves +23.0% on ESC-50 (environmental sound), +5.0% on GTZAN (music genre), and +0.7% on Speech Commands (keyword spotting) compared to the original Whisperlarge-v3 encoder. Whisper-AuT is designed as a drop-in replacement for Whisper in audio-LLM architectures, with the goal of reducing downstream training cost by providing stronger initial audio representations for non-speech domains.

Jielin Qiu, Liangwei Yang, Ming Zhu et al.

During live sales calls, customers frequently ask detailed product questions that require representatives to manually search internal databases and CRM systems. This process typically takes 25-65 seconds per query, creating awkward pauses that hurt customer experience and reduce sales efficiency. We present SalesCopilot, a real-time AI-powered assistant that eliminates this bottleneck by automatically detecting customer questions, retrieving relevant information from the product database, and displaying concise answers on the representative's dashboard in seconds. The system integrates streaming speech-to-text transcription, large language model (LLM)-based question detection, and retrieval-augmented generation (RAG) over a structured product database into a unified real-time pipeline. We demonstrate SalesCopilot on an insurance sales scenario with 50 products spanning 10 categories (2,490 FAQs, 290 coverage details, and 162 pricing tiers). In our benchmark evaluation, SalesCopilot achieves a measured mean response time of 2.8 seconds with 100% question detection rate, representing a 14xspeedup compared to manual CRM search in an internal study. The system is domain-agnostic and can be adapted to any enterprise sales domain by replacing the product database.

Jielin Qiu, Zixiang Chen, Liangwei Yang et al.

We present a technical tutorial for building enterprise-grade realtime voice agents from first principles. While end-to-end speech-to-speech models may ultimately provide the best latency for voice agents, fully self-hosted end-to-end solutions are not yet available. We evaluate the closest candidate, Qwen3-Omni, across three configurations: its cloud-only DashScope Realtime API achieves $\sim$702ms audio-to-audio latency with streaming, but is not self-hostable; its local vLLM deployment supports only the Thinker (text generation from audio, 516ms), not the Talker (audio synthesis); and its local Transformers deployment runs the full pipeline but at $\sim$146s -- far too slow for realtime. The cascaded streaming pipeline (STT $\rightarrow$ LLM $\rightarrow$ TTS) therefore remains the practical architecture for self-hosted realtime voice agents, and the focus of this tutorial. We build a complete voice agent using Deepgram (streaming STT), vLLM-served LLMs with function calling (streaming text generation), and ElevenLabs (streaming TTS), achieving a measured time-to-first-audio of 755ms (best case 729ms) with full function calling support. We release the full codebase as a 9-chapter progressive tutorial with working, tested code for every component.

Shiyu Wang, Haolin Chen, Liangwei Yang et al.

We propose a diffusion-based framework for prompt optimization that leverages Diffusion Language Models (DLMs) to iteratively refine system prompts through masked denoising. By conditioning on interaction traces, including user queries, model responses, and optional feedback, our method enables flexible, span-level prompt updates without requiring gradient access or modifying the downstream language model. Across diverse benchmarks (e.g., $τ$-bench, SST-2, SST-5), DLM-optimized prompts consistently improve the performance of a frozen target LLM (e.g., GPT-4o-mini). We further show that moderate diffusion step counts provide the best balance between refinement quality and stability. These results highlight diffusion-based prompt optimization as a general, model-agnostic, and scalable approach for enhancing LLM performance through iterative prompt refinement.

Liangwei Yang, Shiyu Wang, Haolin Chen et al.

As large language models (LLMs) transition from research prototypes to real-world systems, customization has emerged as a central bottleneck. While text prompts can already customize LLM behavior, we argue that text-only prompting does not constitute a suitable control interface for scalable, stable, and inference-only customization. This position paper argues that model providers should expose \emph{vector prompt inputs} as part of the public interface for customizing LLMs. We support this position with diagnostic evidence showing that vector prompt tuning continues to improve with increasing supervision whereas text-based prompt optimization saturates early, and that vector prompts exhibit dense, global attention patterns indicative of a distinct control mechanism. We further discuss why inference-only customization is increasingly important under realistic deployment constraints, and why exposing vector prompts need not fundamentally increase model leakage risk under a standard black-box threat model. We conclude with a call to action for the community to rethink prompt interfaces as a core component of LLM customization.

Jianguo Zhang, Tian Lan, Rithesh Murthy et al. · salesforce, stanford

Autonomous agents powered by large language models (LLMs) have garnered significant research attention. However, fully harnessing the potential of LLMs for agent-based tasks presents inherent challenges due to the heterogeneous nature of diverse data sources featuring multi-turn trajectories. In this paper, we introduce \textbf{AgentOhana} as a comprehensive solution to address these challenges. \textit{AgentOhana} aggregates agent trajectories from distinct environments, spanning a wide array of scenarios. It meticulously standardizes and unifies these trajectories into a consistent format, streamlining the creation of a generic data loader optimized for agent training. Leveraging the data unification, our training pipeline maintains equilibrium across different data sources and preserves independent randomness across devices during dataset partitioning and model training. Additionally, we present \textbf{xLAM-v0.1}, a large action model tailored for AI agents, which demonstrates exceptional performance across various benchmarks. Begin the exploration at \url{https://github.com/SalesforceAIResearch/xLAM}.

Liangwei Yang, Jing Ma, Jianguo Zhang et al.

Graph neural networks (GNNs) on text--attributed graphs (TAGs) typically encode node texts using pretrained language models (PLMs) and propagate these embeddings through linear neighborhood aggregation. However, the representation spaces of modern PLMs are highly non--linear and geometrically structured, where textual embeddings reside on curved semantic manifolds rather than flat Euclidean spaces. Linear aggregation on such manifolds inevitably distorts geometry and causes semantic drift--a phenomenon where aggregated representations deviate from the intrinsic manifold, losing semantic fidelity and expressive power. To quantitatively investigate this problem, this work introduces a local PCA--based metric that measures the degree of semantic drift and provides the first quantitative framework to analyze how different aggregation mechanisms affect manifold structure. Building upon these insights, we propose Geodesic Aggregation, a manifold--aware mechanism that aggregates neighbor information along geodesics via log--exp mappings on the unit sphere, ensuring that representations remain faithful to the semantic manifold during message passing. We further develop GeoGNN, a practical instantiation that integrates spherical attention with manifold interpolation. Extensive experiments across four benchmark datasets and multiple text encoders show that GeoGNN substantially mitigates semantic drift and consistently outperforms strong baselines, establishing the importance of manifold--aware aggregation in text--attributed graph learning.

Jielin Qiu, Zuxin Liu, Zhiwei Liu et al.

The emergence of long-context language models with context windows extending to millions of tokens has created new opportunities for sophisticated code understanding and software development evaluation. We propose LoCoBench, a comprehensive benchmark specifically designed to evaluate long-context LLMs in realistic, complex software development scenarios. Unlike existing code evaluation benchmarks that focus on single-function completion or short-context tasks, LoCoBench addresses the critical evaluation gap for long-context capabilities that require understanding entire codebases, reasoning across multiple files, and maintaining architectural consistency across large-scale software systems. Our benchmark provides 8,000 evaluation scenarios systematically generated across 10 programming languages, with context lengths spanning 10K to 1M tokens, a 100x variation that enables precise assessment of long-context performance degradation in realistic software development settings. LoCoBench introduces 8 task categories that capture essential long-context capabilities: architectural understanding, cross-file refactoring, multi-session development, bug investigation, feature implementation, code comprehension, integration testing, and security analysis. Through a 5-phase pipeline, we create diverse, high-quality scenarios that challenge LLMs to reason about complex codebases at unprecedented scale. We introduce a comprehensive evaluation framework with 17 metrics across 4 dimensions, including 8 new evaluation metrics, combined in a LoCoBench Score (LCBS). Our evaluation of state-of-the-art long-context models reveals substantial performance gaps, demonstrating that long-context understanding in complex software development represents a significant unsolved challenge that demands more attention. LoCoBench is released at: https://github.com/SalesforceAIResearch/LoCoBench.

Zuxin Liu, Thai Hoang, Jianguo Zhang et al.

The advancement of function-calling agent models requires diverse, reliable, and high-quality datasets. This paper presents APIGen, an automated data generation pipeline designed to synthesize verifiable high-quality datasets for function-calling applications. We leverage APIGen and collect 3,673 executable APIs across 21 different categories to generate diverse function-calling datasets in a scalable and structured manner. Each data in our dataset is verified through three hierarchical stages: format checking, actual function executions, and semantic verification, ensuring its reliability and correctness. We demonstrate that models trained with our curated datasets, even with only 7B parameters, can achieve state-of-the-art performance on the Berkeley Function-Calling Benchmark, outperforming multiple GPT-4 models. Moreover, our 1B model achieves exceptional performance, surpassing GPT-3.5-Turbo and Claude-3 Haiku. We release a dataset containing 60,000 high-quality entries, aiming to advance the field of function-calling agent domains. The dataset is available on Huggingface: https://huggingface.co/datasets/Salesforce/xlam-function-calling-60k and the project homepage: https://apigen-pipeline.github.io/

Rithesh Murthy, Liangwei Yang, Juntao Tan et al.

The deployment of Large Language Models (LLMs) and Large Multimodal Models (LMMs) on mobile devices has gained significant attention due to the benefits of enhanced privacy, stability, and personalization. However, the hardware constraints of mobile devices necessitate the use of models with fewer parameters and model compression techniques like quantization. Currently, there is limited understanding of quantization's impact on various task performances, including LLM tasks, LMM tasks, and, critically, trust and safety. There is a lack of adequate tools for systematically testing these models on mobile devices. To address these gaps, we introduce MobileAIBench, a comprehensive benchmarking framework for evaluating mobile-optimized LLMs and LMMs. MobileAIBench assesses models across different sizes, quantization levels, and tasks, measuring latency and resource consumption on real devices. Our two-part open-source framework includes a library for running evaluations on desktops and an iOS app for on-device latency and hardware utilization measurements. Our thorough analysis aims to accelerate mobile AI research and deployment by providing insights into the performance and feasibility of deploying LLMs and LMMs on mobile platforms.

Shirley Kokane, Ming Zhu, Tulika Awalgaonkar et al. · princeton, salesforce

Evaluating Large Language Models (LLMs) is one of the most critical aspects of building a performant compound AI system. Since the output from LLMs propagate to downstream steps, identifying LLM errors is crucial to system performance. A common task for LLMs in AI systems is tool use. While there are several benchmark environments for evaluating LLMs on this task, they typically only give a success rate without any explanation of the failure cases. To solve this problem, we introduce TOOLSCAN, a new benchmark to identify error patterns in LLM output on tool-use tasks. Our benchmark data set comprises of queries from diverse environments that can be used to test for the presence of seven newly characterized error patterns. Using TOOLSCAN, we show that even the most prominent LLMs exhibit these error patterns in their outputs. Researchers can use these insights from TOOLSCAN to guide their error mitigation strategies.

Juntao Tan, Liangwei Yang, Zuxin Liu et al.

Personalization is critical in AI assistants, particularly in the context of private AI models that work with individual users. A key scenario in this domain involves enabling AI models to access and interpret a user's private data (e.g., conversation history, user-AI interactions, app usage) to understand personal details such as biographical information, preferences, and social connections. However, due to the sensitive nature of such data, there are no publicly available datasets that allow us to assess an AI model's ability to understand users through direct access to personal information. To address this gap, we introduce a synthetic data generation pipeline that creates diverse, realistic user profiles and private documents simulating human activities. Leveraging this synthetic data, we present PersonaBench, a benchmark designed to evaluate AI models' performance in understanding personal information derived from simulated private user data. We evaluate Retrieval-Augmented Generation (RAG) pipelines using questions directly related to a user's personal information, supported by the relevant private documents provided to the models. Our results reveal that current retrieval-augmented AI models struggle to answer private questions by extracting personal information from user documents, highlighting the need for improved methodologies to enhance personalization capabilities in AI.

Zhiwei Liu, Weiran Yao, Jianguo Zhang et al. · salesforce, stanford

We introduce the Principled Reasoning and Acting (PRAct) framework, a novel method for learning and enforcing action principles from trajectory data. Central to our approach is the use of text gradients from a reflection and optimization engine to derive these action principles. To adapt action principles to specific task requirements, we propose a new optimization framework, Reflective Principle Optimization (RPO). After execution, RPO employs a reflector to critique current action principles and an optimizer to update them accordingly. We develop the RPO framework under two scenarios: Reward-RPO, which uses environmental rewards for reflection, and Self-RPO, which conducts self-reflection without external rewards. Additionally, two RPO methods, RPO-Traj and RPO-Batch, is introduced to adapt to different settings. Experimental results across four environments demonstrate that the PRAct agent, leveraging the RPO framework, effectively learns and applies action principles to enhance performance.

Ming Zhu, Juntao Tan, Rithesh Murthy et al.

LLM-based user simulation is the primary mechanism for end-to-end agent evaluation, yet simulated users are poor proxies for real humans: unconstrained LLM defaults produce a Formalism Ceiling (style match rates of 6-8% against real users), while hand-crafted behavioral directives trigger Directive Amplification, where models hyper-interpret instructions into unnatural behavioral extremes that vary dramatically across simulator models. We present RealUserSim, the first user simulation framework grounded in real behavioral data. From 14,000+ authentic human-LLM conversations (WildChat), we extract 7,275 executable behavioral profiles and use them to ground LLM simulators. A fidelity benchmark (PT3) on 600 conversations across 71+ domains with anti-leakage controls shows that grounded simulation raises match rate from 24.2% to 45.3% across five behavioral dimensions. Agent evaluation on TauBench with 6 simulator models and extensive analysis shows that grounded simulation acts as a realistic stress test, surfacing three failure mechanisms invisible to cooperative simulators (mean -3.2% to -3.5% task success degradation), while Directive Amplification in existing benchmarks produces unrealistic behavior that compromises the validity of agent evaluation.

Rithesh Murthy, Ming Zhu, Liangwei Yang et al.

Large Language Models (LLMs) perform best with well-crafted prompts, yet prompt engineering remains manual, inconsistent, and inaccessible to non-experts. We introduce Promptomatix, an automatic prompt optimization framework that transforms natural language task descriptions into high-quality prompts without requiring manual tuning or domain expertise. Promptomatix supports both a lightweight meta-prompt-based optimizer and a DSPy-powered compiler, with modular design enabling future extension to more advanced frameworks. The system analyzes user intent, generates synthetic training data, selects prompting strategies, and refines prompts using cost-aware objectives. Evaluated across 5 task categories, Promptomatix achieves competitive or superior performance compared to existing libraries, while reducing prompt length and computational overhead making prompt optimization scalable and efficient.

Jielin Qiu, Zuxin Liu, Zhiwei Liu et al. · princeton

As large language models (LLMs) evolve into sophisticated autonomous agents capable of complex software development tasks, evaluating their real-world capabilities becomes critical. While existing benchmarks like LoCoBench~\cite{qiu2025locobench} assess long-context code understanding, they focus on single-turn evaluation and cannot capture the multi-turn interactive nature, tool usage patterns, and adaptive reasoning required by real-world coding agents. We introduce \textbf{LoCoBench-Agent}, a comprehensive evaluation framework specifically designed to assess LLM agents in realistic, long-context software engineering workflows. Our framework extends LoCoBench's 8,000 scenarios into interactive agent environments, enabling systematic evaluation of multi-turn conversations, tool usage efficiency, error recovery, and architectural consistency across extended development sessions. We also introduce an evaluation methodology with 9 metrics across comprehension and efficiency dimensions. Our framework provides agents with 8 specialized tools (file operations, search, code analysis) and evaluates them across context lengths ranging from 10K to 1M tokens, enabling precise assessment of long-context performance. Through systematic evaluation of state-of-the-art models, we reveal several key findings: (1) agents exhibit remarkable long-context robustness; (2) comprehension-efficiency trade-off exists with negative correlation, where thorough exploration increases comprehension but reduces efficiency; and (3) conversation efficiency varies dramatically across models, with strategic tool usage patterns differentiating high-performing agents. As the first long-context LLM agent benchmark for software engineering, LoCoBench-Agent establishes a rigorous foundation for measuring agent capabilities, identifying performance gaps, and advancing autonomous software development at scale.