Jaspreet Ranjit

Jaspreet Ranjit, Ke Zhou, Swabha Swayamdipta et al. · allen-ai

Prior work has mapped which workplace tasks are exposed to AI, but less is known about whether workers perceive these tasks as meaningful or as busywork. We examined: (1) which dimensions of meaningful work do workers associate with tasks exposed to AI; and (2) how do the traits of existing AI systems compare to the traits workers want. We surveyed workers and developers on a representative sample of 171 tasks and use language models (LMs) to scale ratings to 10,131 computer-assisted tasks across all U.S. occupations. Worryingly, we find that tasks that workers associate with a sense of agency or happiness may be disproportionately exposed to AI. We also document design gaps: developers report emphasizing politeness, strictness, and imagination in system design; by contrast, workers prefer systems that are straightforward, tolerant, and practical. To address these gaps, we call for AI whose design explicitly focuses on meaningful work and worker needs, proposing a five-part research agenda.

Davide Ghia, Jaspreet Ranjit, Tania Cerquitelli et al.

Some claim that AI agents will free workers from the boring parts of their jobs, yet little is known about how workers themselves identify which tasks should be automated. Prior research focuses on occupations, overlooking that workers experience varying levels of meaning across tasks within the same role. We address this gap with a task-level analysis grounded in Graeber's theory of bullshit jobs. Using ratings from 202 workers on 171 workplace tasks, we (1) validate a five-item scale of perceived bullshitness, (2) show that perceived bullshitness strongly predicts desire for AI delegation, and (3) find that such tasks are also seen as requiring less human oversight. Together, these findings suggest that tasks perceived as bullshit are natural candidates for AI delegation, aligning worker preferences with perceived feasibility.