Gabriela Aranguiz-Dias

Caleb Ziems, Dora Zhao, Rose E. Wang et al.

Large Language Models (LLMs) are increasingly shaping the private and professional lives of users, with numerous applications in business, education, finance, healthcare, law, and science. With this rise in global influence comes greater urgency to build, evaluate, and deploy these systems in a manner that prioritizes not only technical capabilities but also human priorities. This work presents a framework for developing Human-Centered Large Language Models (HCLLMs), which integrates perspectives from Natural Language Processing (NLP), Human-Computer Interaction (HCI), and responsible AI. Considering the ethics, economics, and technical objectives of language modeling, we argue that model developers need to address human concerns, preferences, values, and goals, not only during a cursory post-training stage, but rather with rigor and care at every stage of the pipeline. This paper offers human-centered insights and recommendations for developers at each stage, from system design to data sourcing, model training, evaluation, and responsible deployment. Then we conclude with a case study, applying these insights to understand the future of work with HCLLMs.

Kiana Jafari Meimandi, Anka Reuel, Gabriela Aranguiz-Dias et al.

This paper examines the assessment challenges of Responsible AI (RAI) governance efforts in globally decentralized organizations through a case study collaboration between a leading research university and a multinational enterprise. While there are many proposed frameworks for RAI, their application in complex organizational settings with distributed decision-making authority remains underexplored. Our RAI assessment, conducted across multiple business units and AI use cases, reveals four key patterns that shape RAI implementation: (1) complex interplay between group-level guidance and local interpretation, (2) challenges translating abstract principles into operational practices, (3) regional and functional variation in implementation approaches, and (4) inconsistent accountability in risk oversight. Based on these findings, we propose an Adaptive RAI Governance (ARGO) Framework that balances central coordination with local autonomy through three interdependent layers: shared foundation standards, central advisory resources, and contextual local implementation. We contribute insights from academic-industry collaboration for RAI assessments, highlighting the importance of modular governance approaches that accommodate organizational complexity while maintaining alignment with responsible AI principles. These lessons offer practical guidance for organizations navigating the transition from RAI principles to operational practice within decentralized structures.

Daniel Fein, Gabriela Aranguiz-Dias

Language models are commonly fine-tuned via reinforcement learning to alter their behavior or elicit new capabilities. Datasets used for these purposes, and particularly human preference datasets, are often noisy. The relatively small size post-training datasets, combined with parameter-efficient fine-tuning methods, enable the use of influence functions approximations to detect and prune training examples that are harmful to performance on a validation set. In this work, we adapt the TL;DR dataset for reward model training to demonstrate how conjugate-gradient approximated influence functions can be used to filter datasets. In our experiments, influence function filtering yields a small retraining accuracy uplift of 1.5% after removing 10% of training examples. We also show that gradient similarity outperforms influence functions for detecting helpful training examples. This suggests that local curvature is important for detecting harmful training examples, but less so for identifying helpful examples.