Yang Gan

Chenglong Wang, Yifu Huo, Yang Gan et al.

Recent advances in multimodal reward modeling have been largely driven by a paradigm shift from discriminative to generative approaches. Building on this progress, recent studies have further employed reinforcement learning from verifiable rewards (RLVR) to enhance multimodal reward models (MRMs). Despite their success, RLVR-based training typically relies on labeled multimodal preference data, which are costly and labor-intensive to obtain, making it difficult to scale MRM training. To overcome this limitation, we propose a Multi-Stage Reinforcement Learning (MSRL) approach, which can achieve scalable RL for MRMs with limited multimodal data. MSRL replaces the conventional RLVR-based training paradigm by first learning a generalizable reward reasoning capability from large-scale textual preference data, and then progressively transferring this capability to multimodal tasks through caption-based and fully multimodal reinforcement-learning stages. Furthermore, we introduce a cross-modal knowledge distillation approach to improve preference generalization within MSRL. Extensive experiments demonstrate that MSRL effectively scales the RLVR-based training of generative MRMs and substantially improves their performance across both visual understanding and visual generation tasks (e.g., from 66.6% to 75.9% on VL-RewardBench and from 70.2% to 75.7% on GenAI-Bench), without requiring additional multimodal preference annotations. Our code is available at: https://github.com/wangclnlp/MSRL.

Chenglong Wang, Yang Gan, Yifu Huo et al.

Large vision-language models (LVLMs) often fail to align with human preferences, leading to issues like generating misleading content without proper visual context (also known as hallucination). A promising solution to this problem is using human-preference alignment techniques, such as best-of-n sampling and reinforcement learning. However, these techniques face the difficulty arising from the scarcity of visual preference data, which is required to train a visual reward model (VRM). In this work, we continue the line of research. We present a Robust Visual Reward Model (RoVRM) which improves human-preference alignment for LVLMs. RoVRM leverages auxiliary textual preference data through a three-phase progressive training and optimal transport-based preference data selection to effectively mitigate the scarcity of visual preference data. We experiment with RoVRM on the commonly used vision-language tasks based on the LLaVA-1.5-7B and -13B models. Experimental results demonstrate that RoVRM consistently outperforms traditional VRMs. Furthermore, our three-phase progressive training and preference data selection approaches can yield consistent performance gains over ranking-based alignment techniques, such as direct preference optimization.

Chenglong Wang, Yang Gan, Yifu Huo et al.

In aligning large language models (LLMs), reward models have played an important role, but are standardly trained as discriminative models and rely only on labeled human preference data. In this paper, we explore methods that train reward models using both unlabeled and labeled data. Building on the generative models in LLMs, we develop a generative reward model that is first trained via large-scale unsupervised learning and then fine-tuned via supervised learning. We also show that by using label smoothing, we are in fact optimizing a regularized pairwise ranking loss. This result, in turn, provides a new view of training reward models, which links generative models and discriminative models under the same class of training objectives. The outcome of these techniques is a foundation reward model, which can be applied to a wide range of tasks with little or no further fine-tuning effort. Extensive experiments show that this model generalizes well across several tasks, including response ranking, reinforcement learning from human feedback, and task adaptation with fine-tuning, achieving significant performance improvements over several strong baseline models.

Chenglong Wang, Yifu Huo, Yang Gan et al.

Previous methods evaluate reward models by testing them on a fixed pairwise ranking test set, but they typically do not provide performance information on each preference dimension. In this work, we address the evaluation challenge of reward models by probing preference representations. To confirm the effectiveness of this evaluation method, we construct a Multi-dimensional Reward Model Benchmark (MRMBench), a collection of six probing tasks for different preference dimensions. We design it to favor and encourage reward models that better capture preferences across different dimensions. Furthermore, we introduce an analysis method, inference-time probing, which identifies the dimensions used during the reward prediction and enhances its interpretability. Through extensive experiments, we find that MRMBench strongly correlates with the alignment performance of large language models (LLMs), making it a reliable reference for developing advanced reward models. Our analysis of MRMBench evaluation results reveals that reward models often struggle to capture preferences across multiple dimensions, highlighting the potential of multi-objective optimization in reward modeling. Additionally, our findings show that the proposed inference-time probing method offers a reliable metric for assessing the confidence of reward predictions, which ultimately improves the alignment of LLMs.

Chenglong Wang, Yang Gan, Hang Zhou et al.

Recent advances in diffusion language models (DLMs) have presented a promising alternative to traditional autoregressive large language models (LLMs). However, DLMs still lag behind LLMs in reasoning performance, especially as the number of denoising steps decreases. Our analysis reveals that this shortcoming arises primarily from the independent generation of masked tokens across denoising steps, which fails to capture the token correlation. In this paper, we define two types of token correlation: intra-sequence correlation and inter-sequence correlation, and demonstrate that enhancing these correlations improves reasoning performance. To this end, we propose a Multi-Reward Optimization (MRO) approach, which encourages DLMs to consider the token correlation during the denoising process. More specifically, our MRO approach leverages test-time scaling, reject sampling, and reinforcement learning to directly optimize the token correlation with multiple elaborate rewards. Additionally, we introduce group step and importance sampling strategies to mitigate reward variance and enhance sampling efficiency. Through extensive experiments, we demonstrate that MRO not only improves reasoning performance but also achieves significant sampling speedups while maintaining high performance on reasoning benchmarks.

Xuxin Cheng, Ke Zeng, Zhiquan Cao et al.

Enhancing customer experience is essential for business success, particularly as service demands grow in scale and complexity. Generative artificial intelligence and Large Language Models (LLMs) have empowered intelligent interaction systems to deliver efficient, personalized, and 24/7 support. In practice, intelligent interaction systems encounter several challenges: (1) Constructing high-quality data for cold-start training is difficult, hindering self-evolution and raising labor costs. (2) Multi-turn dialogue performance remains suboptimal due to inadequate intent understanding, rule compliance, and solution extraction. (3) Frequent evolution of business rules affects system operability and transferability, constraining low-cost expansion and adaptability. (4) Reliance on a single LLM is insufficient in complex scenarios, where the absence of multi-agent frameworks and effective collaboration undermines process completeness and service quality. (5) The open-domain nature of multi-turn dialogues, lacking unified golden answers, hampers quantitative evaluation and continuous optimization. To address these challenges, we introduce WOWService, an intelligent interaction system tailored for industrial applications. With the integration of LLMs and multi-agent architectures, WOWService enables autonomous task management and collaborative problem-solving. Specifically, WOWService focuses on core modules including data construction, general capability enhancement, business scenario adaptation, multi-agent coordination, and automated evaluation. Currently, WOWService is deployed on the Meituan App, achieving significant gains in key metrics, e.g., User Satisfaction Metric 1 (USM 1) -27.53% and User Satisfaction Metric 2 (USM 2) +25.51%, demonstrating its effectiveness in capturing user needs and advancing personalized service.