Zhengjun Huang

Junle Chen, Wei Chen, Yehong Xu et al.

Interactive travel planning has become a popular use case for language models. Agents are deployed to manage evolving preferences and unexpected disruptions over multiple turns. Such settings require models to make complex, profile-conditioned planning decisions. However, existing benchmarks often evaluate feasibility, personalization, or interaction in relatively isolated settings. We therefore introduce Trip+ to measure the ability of agents to plan travel holistically. In Trip+, given traveler profiles and dynamic interactions, agents must generate and revise minute-level itineraries. End-to-end traveler experiences are evaluated via an LLM-based simulator, enabling the assessment of subjective metrics like fatigue. Our scenarios range from simple request resolutions to complex environment-driven replanning. We evaluate 18 LMs and find a consistent gap in experiential quality. Models favor technically feasible but exhausting itineraries that diverge sharply from profiled traveler preferences.

Zhengjun Huang, Wenxuan Liu, Zhoujin Tian et al.

Language agents are increasingly deployed over accumulating multimodal information, yet existing benchmarks assume a human-human form with sparse visuals and straightforward content, evaluating neither reasoning over authentic multimodal file interaction nor the interpretation of concealed user information. We therefore introduce M$^3$Exam, a query-centric multimodal conversational memory benchmark built on realistic user-agent interaction, with multi-dimensional evaluation spanning cross-modal grounding and implicit information inference. Benchmarking MLLMs and memory systems reveals persistent gaps in cross-modal grounding, cross session reasoning, and the efficiency cost of accumulating multimodal context. We further propose M$^3$Proctor, a multimodal memory method that detects query modality bias and consumes raw visual sources only on demand, improving accuracy by 13% while cutting index-construction time and retrieved tokens by over 70%.

Yuqian Wu, Zhijie Deng, Wei Chen et al.

Lifelong digital companions must integrate cross-session cues, continually update their understanding of users, and adapt to shifting privacy boundaries. Existing evaluations fail to capture this, testing memory recall and short-term empathy in isolation. To bridge this gap, we introduce \benchmark, a benchmark centered on multi-session \textit{Memory-Emotion-Environment} loops. By modeling users as persistent worlds with layered profiles and event trajectories, \benchmark uses multi-agent simulation to project environmental dynamics into dialogue, preserving the critical gap between latent thoughts and observable expressions. Evaluating 2,000 personas and 111K tasks across memory tracking, user understanding, privacy control, and emotional companionship, our experiment results reveal a stark reality: even models that saturate current memory benchmarks fail to sustain accurate user understanding and true companionship over long horizons.

Yuqian Wu, Wei Chen, Zhengjun Huang et al.

Existing conversational memory systems rely on complex hierarchical summarization or reinforcement learning to manage long-term dialogue history, yet remain vulnerable to context dilution as conversations grow. In this work, we offer a different perspective: the primary bottleneck may lie not in memory architecture, but in the \textit{Signal Sparsity Effect} within the latent knowledge manifold. Through controlled experiments, we identify two key phenomena: \textit{Decisive Evidence Sparsity}, where relevant signals become increasingly isolated with longer sessions, leading to sharp degradation in aggregation-based methods; and \textit{Dual-Level Redundancy}, where both inter-session interference and intra-session conversational filler introduce large amounts of non-informative content, hindering effective generation. Motivated by these insights, we propose \method, a minimalist framework that brings conversational memory back to basics, relying solely on retrieval and generation via Turn Isolation Retrieval (TIR) and Query-Driven Pruning (QDP). TIR replaces global aggregation with a max-activation strategy to capture turn-level signals, while QDP removes redundant sessions and conversational filler to construct a compact, high-density evidence set. Extensive experiments on multiple benchmarks demonstrate that \method achieves robust performance across diverse settings, consistently outperforming strong baselines while maintaining high efficiency in tokens and latency, establishing a new minimalist baseline for conversational memory.