Chengen Li

Tianbao Ma, Ruochen Yang, Chengen Li et al.

User retention is a key metric to measure long-term engagement in modern platforms. In real-time bidding (RTB) advertising system for user re-engagement, the retention model is required to predict future revisit probability at bidding time, before the user converts and consumes any content. Although post-conversion content, termed Onboarding Content, provides highly informative signals for retention prediction, directly using it in training causes severe feature leakage and creates a gap between training and serving. To address this issue, we propose OCARM, a two-stage distillation-aligned framework for Onboarding Content Augmented Retention Modeling, enabling the model to implicitly capture future content using only observable features during inference. In the first stage, we deliberately expose onboarding content to train a hierarchical encoder that produces teacher representations. In the second stage, a user encoder is aligned with the frozen teacher through distillation, allowing the model to approximate the inaccessible onboarding signals without leakage. Extensive offline experiments and online A/B tests demonstrate that our framework achieves consistent improvements in a real-world growth scenario.

Tianbao Ma, Chang Xi, Yichuan Zou et al.

Accurate user modeling often depends on rich interaction histories, which are unavailable for billions of low-activity users. Large Language Models (LLMs) can infer latent user states from static profiles, but this reasoning becomes unreliable when profiles are sparse, and applying an LLM to billions of users is prohibitively expensive. We present ScaleToT, which learns structured reasoning from a small LLM-processed subset and extends it to the broader low-activity user population. To improve reasoning reliability, ScaleToT constructs typed user-state chains with a bounded entropy-guided Tree-of-Thought (ToT) refinement procedure. To make this structured reasoning usable from sparse profiles, the teacher-curated chains are used to train a student model on static profiles through supervised fine-tuning (SFT) and Outcome-Driven Segment-Aware Implicit Reward Policy Optimization (OSIPO). ScaleToT then transfers the student's reasoning representations to a lightweight profile encoder, providing shared reasoning signals for the remaining users without LLM inference. We evaluate ScaleToT on lifetime value (LTV) prediction in a billion-scale advertising deployment. A randomized online A/B test increased LT30 by 6.738\%, while offline reasoning covered only 7.32\% of the potential population, greatly reducing compute cost compared with full-population reasoning.