Heather Burte

Christopher Bogart, Aparna Warrier, Arav Agarwal et al.

As artificial intelligence (AI) systems become ubiquitous in professional contexts, there is an urgent need to equip workers, often with backgrounds outside of STEM, with the skills to use these tools effectively as well as responsibly, that is, to be AI literate. However, prevailing definitions and therefore assessments of AI literacy often emphasize foundational technical knowledge, such as programming, mathematics, and statistics, over practical knowledge such as interpreting model outputs, selecting tools, or identifying ethical concerns. This leaves a noticeable gap in assessing someone's AI literacy for real-world job use. We propose a work-task-oriented assessment model for AI literacy which is grounded in the competencies required for effective use of AI tools in professional settings. We describe the development of a novel AI literacy assessment instrument, and accompanying formative assessments, in the context of a US Navy robotics training program. The program included training in robotics and AI literacy, as well as a competition with practical tasks and a multiple choice scenario task meant to simulate use of AI in a job setting. We found that, as a measure of applied AI literacy, the competition's scenario task outperformed the tests we adopted from past research or developed ourselves. We argue that when training people for AI-related work, educators should consider evaluating them with instruments that emphasize highly contextualized practical skills rather than abstract technical knowledge, especially when preparing workers without technical backgrounds for AI-integrated roles.

Jaromir Savelka, Can Kultur, Arav Agarwal et al. · cmu

The accelerating pace of developments in Artificial Intelligence~(AI) and the increasing role that technology plays in society necessitates substantial changes in the structure of the workforce. Besides scientists and engineers, there is a need for a very large workforce of competent AI technicians (i.e., maintainers, integrators) and users~(i.e., operators). As traditional 4-year and 2-year degree-based education cannot fill this quickly opening gap, alternative training methods have to be developed. We present the results of the first four years of the AI Technicians program which is a unique collaboration between the U.S. Army's Artificial Intelligence Integration Center (AI2C) and Carnegie Mellon University to design, implement and evaluate novel rapid occupational training methods to create a competitive AI workforce at the technicians level. Through this multi-year effort we have already trained 59 AI Technicians. A key observation is that ongoing frequent updates to the training are necessary as the adoption of AI in the U.S. Army and within the society at large is evolving rapidly. A tight collaboration among the stakeholders from the army and the university is essential for successful development and maintenance of the training for the evolving role. Our findings can be leveraged by large organizations that face the challenge of developing a competent AI workforce as well as educators and researchers engaged in solving the challenge.