Johanna Gunawan

Lyra Hoeben-Kuil, Gijs van Dijck, Jaromir Savelka et al.

Understanding the legally relevant factual basis of an event and conveying it through text is a key skill of legal professionals. This skill is important for preparing forms (e.g., insurance claims) or other legal documents (e.g., court claims), but often presents a challenge for laypeople. Current AI approaches aim to bridge this gap, but mostly rely on the user to articulate what has happened in text, which may be challenging for many. Here, we investigate the capability of large language models (LLMs) to understand and summarize events occurring in videos. We ask an LLM to summarize and draft legal letters, based on 120 YouTube videos showing legal issues in various domains. Overall, 71.7\% of the summaries were rated as of high or medium quality, which is a promising result, opening the door to a number of applications in e.g. access to justice.

Ishitaa Narwane, Johanna Gunawan, Konrad Kollnig

Current approaches to addressing deceptive design largely focus on visible interface manipulations, commonly referred to as "dark patterns". With the rise of generative AI, deception is becoming more difficult to spot and easier to live with, as it is quietly embedded in default settings, automated suggestions, and conversational interactions rather than discrete interface elements. These subtle, normalised forms of influence, which Simone Natale frames as "banal deception", shape everyday digital use and blur the line between AI-enabled assistance and manipulation. This position paper explores banality as a lens through which to reason through deception in generative AI experiences, especially with chatbots. We explore what Natale describes as users' own involvement in their deception, and argue that this perspective could lead to future work for introducing friction to safeguard users from deception in generative AI interactions, such as empowering users through raising awareness, providing them with intervention tools, and regulatory or enforcement improvements. We present these concepts as points for discussion for the deceptive design scholarly community.