Haitao Leng

Xiaoming Shi, Zeming Liu, Chuan Wang et al.

Most medical dialogue systems assume that patients have clear goals (medicine querying, surgical operation querying, etc.) before medical consultation. However, in many real scenarios, due to the lack of medical knowledge, it is usually difficult for patients to determine clear goals with all necessary slots. In this paper, we identify this challenge as how to construct medical consultation dialogue systems to help patients clarify their goals. To mitigate this challenge, we propose a novel task and create a human-to-human mixed-type medical consultation dialogue corpus, termed MidMed, covering five dialogue types: task-oriented dialogue for diagnosis, recommendation, knowledge-grounded dialogue, QA, and chitchat. MidMed covers four departments (otorhinolaryngology, ophthalmology, skin, and digestive system), with 8,175 dialogues. Furthermore, we build baselines on MidMed and propose an instruction-guiding medical dialogue generation framework, termed InsMed, to address this task. Experimental results show the effectiveness of InsMed.

Yiming Lei, Zhizheng Yang, Zeming Liu et al.

Multi-modal large language models have demonstrated remarkable zero-shot abilities and powerful image-understanding capabilities. However, the existing open-source multi-modal models suffer from the weak capability of multi-turn interaction, especially for long contexts. To address the issue, we first introduce a context modeling module, termed ContextQFormer, which utilizes a memory block to enhance the presentation of contextual information. Furthermore, to facilitate further research, we carefully build a new multi-turn multi-modal dialogue dataset (TMDialog) for pre-training, instruction-tuning, and evaluation, which will be open-sourced lately. Compared with other multi-modal dialogue datasets, TMDialog contains longer conversations, which supports the research of multi-turn multi-modal dialogue. In addition, ContextQFormer is compared with three baselines on TMDialog and experimental results illustrate that ContextQFormer achieves an improvement of 2%-4% in available rate over baselines.

Chenkai Zhang, Yiming Lei, Zeming Liu et al.

With the rapid development of Multi-modal Large Language Models (MLLMs), an increasing number of benchmarks have been established to evaluate the video understanding capabilities of these models. However, these benchmarks focus on standalone videos and mainly assess "visual elements" like human actions and object states. In reality, contemporary videos often encompass complex and continuous narratives, typically presented as a series. To address this challenge, we propose SeriesBench, a benchmark consisting of 105 carefully curated narrative-driven series, covering 28 specialized tasks that require deep narrative understanding. Specifically, we first select a diverse set of drama series spanning various genres. Then, we introduce a novel long-span narrative annotation method, combined with a full-information transformation approach to convert manual annotations into diverse task formats. To further enhance model capacity for detailed analysis of plot structures and character relationships within series, we propose a novel narrative reasoning framework, PC-DCoT. Extensive results on SeriesBench indicate that existing MLLMs still face significant challenges in understanding narrative-driven series, while PC-DCoT enables these MLLMs to achieve performance improvements. Overall, our SeriesBench and PC-DCoT highlight the critical necessity of advancing model capabilities to understand narrative-driven series, guiding the future development of MLLMs. SeriesBench is publicly available at https://github.com/zackhxn/SeriesBench-CVPR2025.

Xiaoming Shi, Zeming Liu, Yiming Lei et al.

Video-based dialogue systems, such as education assistants, have compelling application value, thereby garnering growing interest. However, the current video-based dialogue systems are limited by their reliance on a single dialogue type, which hinders their versatility in practical applications across a range of scenarios, including question-answering, emotional dialog, etc. In this paper, we identify this challenge as how to generate video-driven multilingual mixed-type dialogues. To mitigate this challenge, we propose a novel task and create a human-to-human video-driven multilingual mixed-type dialogue corpus, termed KwaiChat, containing a total of 93,209 videos and 246,080 dialogues, across 4 dialogue types, 30 domains, 4 languages, and 13 topics. Additionally, we establish baseline models on KwaiChat. An extensive analysis of 7 distinct LLMs on KwaiChat reveals that GPT-4o achieves the best performance but still cannot perform well in this situation even with the help of in-context learning and fine-tuning, which indicates that the task is not trivial and needs further research.

Chenyu Zhou, Xiaoming Shi, Hui Qiu et al.

E-commerce agents contribute greatly to helping users complete their e-commerce needs. To promote further research and application of e-commerce agents, benchmarking frameworks are introduced for evaluating LLM agents in the e-commerce domain. Despite the progress, current benchmarks lack evaluating agents' capability to handle mixed-type e-commerce dialogue and complex domain rules. To address the issue, this work first introduces a novel corpus, termed Mix-ECom, which is constructed based on real-world customer-service dialogues with post-processing to remove user privacy and add CoT process. Specifically, Mix-ECom contains 4,799 samples with multiply dialogue types in each e-commerce dialogue, covering four dialogue types (QA, recommendation, task-oriented dialogue, and chit-chat), three e-commerce task types (pre-sales, logistics, after-sales), and 82 e-commerce rules. Furthermore, this work build baselines on Mix-Ecom and propose a dynamic framework to further improve the performance. Results show that current e-commerce agents lack sufficient capabilities to handle e-commerce dialogues, due to the hallucination cased by complex domain rules. The dataset will be publicly available.