Monica S. Lam

CL
h-index12
30papers
5,217citations
Novelty55%
AI Score61

30 Papers

CLJun 30, 2023Code
X-RiSAWOZ: High-Quality End-to-End Multilingual Dialogue Datasets and Few-shot Agents

Mehrad Moradshahi, Tianhao Shen, Kalika Bali et al. · stanford

Task-oriented dialogue research has mainly focused on a few popular languages like English and Chinese, due to the high dataset creation cost for a new language. To reduce the cost, we apply manual editing to automatically translated data. We create a new multilingual benchmark, X-RiSAWOZ, by translating the Chinese RiSAWOZ to 4 languages: English, French, Hindi, Korean; and a code-mixed English-Hindi language. X-RiSAWOZ has more than 18,000 human-verified dialogue utterances for each language, and unlike most multilingual prior work, is an end-to-end dataset for building fully-functioning agents. The many difficulties we encountered in creating X-RiSAWOZ led us to develop a toolset to accelerate the post-editing of a new language dataset after translation. This toolset improves machine translation with a hybrid entity alignment technique that combines neural with dictionary-based methods, along with many automated and semi-automated validation checks. We establish strong baselines for X-RiSAWOZ by training dialogue agents in the zero- and few-shot settings where limited gold data is available in the target language. Our results suggest that our translation and post-editing methodology and toolset can be used to create new high-quality multilingual dialogue agents cost-effectively. Our dataset, code, and toolkit are released open-source.

CLFeb 18, 2023
Zero and Few-Shot Localization of Task-Oriented Dialogue Agents with a Distilled Representation

Mehrad Moradshahi, Sina J. Semnani, Monica S. Lam · stanford

Task-oriented Dialogue (ToD) agents are mostly limited to a few widely-spoken languages, mainly due to the high cost of acquiring training data for each language. Existing low-cost approaches that rely on cross-lingual embeddings or naive machine translation sacrifice a lot of accuracy for data efficiency, and largely fail in creating a usable dialogue agent. We propose automatic methods that use ToD training data in a source language to build a high-quality functioning dialogue agent in another target language that has no training data (i.e. zero-shot) or a small training set (i.e. few-shot). Unlike most prior work in cross-lingual ToD that only focuses on Dialogue State Tracking (DST), we build an end-to-end agent. We show that our approach closes the accuracy gap between few-shot and existing full-shot methods for ToD agents. We achieve this by (1) improving the dialogue data representation, (2) improving entity-aware machine translation, and (3) automatic filtering of noisy translations. We evaluate our approach on the recent bilingual dialogue dataset BiToD. In Chinese to English transfer, in the zero-shot setting, our method achieves 46.7% and 22.0% in Task Success Rate (TSR) and Dialogue Success Rate (DSR) respectively. In the few-shot setting where 10% of the data in the target language is used, we improve the state-of-the-art by 15.2% and 14.0%, coming within 5% of full-shot training.

PLMar 23, 2022
ThingTalk: An Extensible, Executable Representation Language for Task-Oriented Dialogues

Monica S. Lam, Giovanni Campagna, Mehrad Moradshahi et al. · stanford

Task-oriented conversational agents rely on semantic parsers to translate natural language to formal representations. In this paper, we propose the design and rationale of the ThingTalk formal representation, and how the design improves the development of transactional task-oriented agents. ThingTalk is built on four core principles: (1) representing user requests directly as executable statements, covering all the functionality of the agent, (2) representing dialogues formally and succinctly to support accurate contextual semantic parsing, (3) standardizing types and interfaces to maximize reuse between agents, and (4) allowing multiple, independently-developed agents to be composed in a single virtual assistant. ThingTalk is developed as part of the Genie Framework that allows developers to quickly build transactional agents given a database and APIs. We compare ThingTalk to existing representations: SMCalFlow, SGD, TreeDST. Compared to the others, the ThingTalk design is both more general and more cost-effective. Evaluated on the MultiWOZ benchmark, using ThingTalk and associated tools yields a new state of the art accuracy of 79% turn-by-turn.

CLAug 27, 2024
Into the Unknown Unknowns: Engaged Human Learning through Participation in Language Model Agent Conversations

Yucheng Jiang, Yijia Shao, Dekun Ma et al. · stanford

While language model (LM)-powered chatbots and generative search engines excel at answering concrete queries, discovering information in the terrain of unknown unknowns remains challenging for users. To emulate the common educational scenario where children/students learn by listening to and participating in conversations of their parents/teachers, we create Collaborative STORM (Co-STORM). Unlike QA systems that require users to ask all the questions, Co-STORM lets users observe and occasionally steer the discourse among several LM agents. The agents ask questions on the user's behalf, allowing the user to discover unknown unknowns serendipitously. To facilitate user interaction, Co-STORM assists users in tracking the discourse by organizing the uncovered information into a dynamic mind map, ultimately generating a comprehensive report as takeaways. For automatic evaluation, we construct the WildSeek dataset by collecting real information-seeking records with user goals. Co-STORM outperforms baseline methods on both discourse trace and report quality. In a further human evaluation, 70% of participants prefer Co-STORM over a search engine, and 78% favor it over a RAG chatbot.

CLJul 16, 2024
SPINACH: SPARQL-Based Information Navigation for Challenging Real-World Questions

Shicheng Liu, Sina J. Semnani, Harold Triedman et al. · stanford

Large Language Models (LLMs) have led to significant improvements in the Knowledge Base Question Answering (KBQA) task. However, datasets used in KBQA studies do not capture the true complexity of KBQA tasks. They either have simple questions, use synthetically generated logical forms, or are based on small knowledge base (KB) schemas. We introduce the SPINACH dataset, an expert-annotated KBQA dataset collected from discussions on Wikidata's "Request a Query" forum with 320 decontextualized question-SPARQL pairs. The complexity of these in-the-wild queries calls for a KBQA system that can dynamically explore large and often incomplete schemas and reason about them, as it is infeasible to create a comprehensive training dataset. We also introduce an in-context learning KBQA agent, also called SPINACH, that mimics how a human expert would write SPARQLs to handle challenging questions. SPINACH achieves a new state of the art on the QALD-7, QALD-9 Plus and QALD-10 datasets by 31.0%, 27.0%, and 10.0% in $F_1$, respectively, and coming within 1.6% of the fine-tuned LLaMA SOTA model on WikiWebQuestions. On our new SPINACH dataset, the SPINACH agent outperforms all baselines, including the best GPT-4-based KBQA agent, by at least 38.1% in $F_1$.

CLJul 4, 2024
Zero-shot Persuasive Chatbots with LLM-Generated Strategies and Information Retrieval

Kazuaki Furumai, Roberto Legaspi, Julio Vizcarra et al. · stanford

Persuasion plays a pivotal role in a wide range of applications from health intervention to the promotion of social good. Persuasive chatbots employed responsibly for social good can be an enabler of positive individual and social change. Existing methods rely on fine-tuning persuasive chatbots with task-specific training data which is costly, if not infeasible, to collect. Furthermore, they employ only a handful of pre-defined persuasion strategies. We propose PersuaBot, a zero-shot chatbot based on Large Language Models (LLMs) that is factual and more persuasive by leveraging many more nuanced strategies. PersuaBot uses an LLM to first generate natural responses, from which the strategies used are extracted. To combat hallucination of LLMs, Persuabot replace any unsubstantiated claims in the response with retrieved facts supporting the extracted strategies. We applied our chatbot, PersuaBot, to three significantly different domains needing persuasion skills: donation solicitation, recommendations, and health intervention. Our experiments on simulated and human conversations show that our zero-shot approach is more persuasive than prior work, while achieving factual accuracy surpassing state-of-the-art knowledge-oriented chatbots.

CLNov 16, 2023
SUQL: Conversational Search over Structured and Unstructured Data with Large Language Models

Shicheng Liu, Jialiang Xu, Wesley Tjangnaka et al. · stanford

While most conversational agents are grounded on either free-text or structured knowledge, many knowledge corpora consist of hybrid sources. This paper presents the first conversational agent that supports the full generality of hybrid data access for large knowledge corpora, through a language we developed called SUQL (Structured and Unstructured Query Language). Specifically, SUQL extends SQL with free-text primitives (summary and answer), so information retrieval can be composed with structured data accesses arbitrarily in a formal, succinct, precise, and interpretable notation. With SUQL, we propose the first semantic parser, an LLM with in-context learning, that can handle hybrid data sources. Our in-context learning-based approach, when applied to the HybridQA dataset, comes within 8.9% exact match and 7.1% F1 of the SOTA, which was trained on 62K data samples. More significantly, unlike previous approaches, our technique is applicable to large databases and free-text corpora. We introduce a dataset consisting of crowdsourced questions and conversations on Yelp, a large, real restaurant knowledge base with structured and unstructured data. We show that our few-shot conversational agent based on SUQL finds an entity satisfying all user requirements 90.3% of the time, compared to 63.4% for a baseline based on linearization.

AIJul 8, 2024
Controllable and Reliable Knowledge-Intensive Task-Oriented Conversational Agents with Declarative Genie Worksheets

Harshit Joshi, Shicheng Liu, James Chen et al. · stanford

Large Language Models can carry out human-like conversations in diverse settings, responding to user requests for tasks and knowledge. However, existing conversational agents implemented with LLMs often struggle with hallucination, following instructions with conditional logic, and integrating knowledge from different sources. These shortcomings compromise the agents' effectiveness, rendering them unsuitable for deployment. To address these challenges, we introduce Genie, a programmable framework for creating knowledge-intensive task-oriented conversational agents. Genie can handle involved interactions and answer complex queries. Unlike LLMs, it delivers reliable, grounded responses through advanced dialogue state management and supports controllable agent policies via its declarative specification -- Genie Worksheet. This is achieved through an algorithmic runtime system that implements the developer-supplied policy, limiting LLMs to (1) parse user input using a succinct conversational history, and (2) generate responses according to supplied context. Agents built with Genie outperform SOTA methods on complex logic dialogue datasets. We conducted a user study with 62 participants on three real-life applications: restaurant reservations with Yelp, as well as ticket submission and course enrollment for university students. Genie agents with GPT-4 Turbo outperformed the GPT-4 Turbo agents with function calling, improving goal completion rates from 21.8% to 82.8% across three real-world tasks.

34.9CLApr 24
Contexts are Never Long Enough: Structured Reasoning for Scalable Question Answering over Long Document Sets

Harshit Joshi, Priyank Shethia, Jadelynn Dao et al. · stanford

Real-world document question answering is challenging. Analysts must synthesize evidence across multiple documents and different parts of each document. However, any fixed LLM context window can be exceeded as document collections grow. A common workaround is to decompose documents into chunks and assemble answers from chunk-level outputs, but this introduces an aggregation bottleneck: as the number of chunks grows, systems must still combine and reason over an increasingly large body of extracted evidence. We present SLIDERS, a framework for question answering over long document collections through structured reasoning. SLIDERS extracts salient information into a relational database, enabling scalable reasoning over persistent structured state via SQL rather than concatenated text. To make this locally extracted representation globally coherent, SLIDERS introduces a data reconciliation stage that leverages provenance, extraction rationales, and metadata to detect and repair duplicated, inconsistent, and incomplete records. SLIDERS outperforms all baselines on three existing long-context benchmarks, despite all of them fitting within the context window of strong base LLMs, exceeding GPT-4.1 by 6.6 points on average. It also improves over the next best baseline by ~19 and ~32 points on two new benchmarks at 3.9M and 36M tokens, respectively.

HCJun 16, 2023
ReactGenie: A Development Framework for Complex Multimodal Interactions Using Large Language Models

Jackie Junrui Yang, Yingtian Shi, Yuhan Zhang et al.

By combining voice and touch interactions, multimodal interfaces can surpass the efficiency of either modality alone. Traditional multimodal frameworks require laborious developer work to support rich multimodal commands where the user's multimodal command involves possibly exponential combinations of actions/function invocations. This paper presents ReactGenie, a programming framework that better separates multimodal input from the computational model to enable developers to create efficient and capable multimodal interfaces with ease. ReactGenie translates multimodal user commands into NLPL (Natural Language Programming Language), a programming language we created, using a neural semantic parser based on large-language models. The ReactGenie runtime interprets the parsed NLPL and composes primitives in the computational model to implement complex user commands. As a result, ReactGenie allows easy implementation and unprecedented richness in commands for end-users of multimodal apps. Our evaluation showed that 12 developers can learn and build a nontrivial ReactGenie application in under 2.5 hours on average. In addition, compared with a traditional GUI, end-users can complete tasks faster and with less task load using ReactGenie apps.

96.2CLApr 7
DataSTORM: Deep Research on Large-Scale Databases using Exploratory Data Analysis and Data Storytelling

Shicheng Liu, Yucheng Jiang, Sajid Farook et al.

Deep research with Large Language Model (LLM) agents is emerging as a powerful paradigm for multi-step information discovery, synthesis, and analysis. However, existing approaches primarily focus on unstructured web data, while the challenges of conducting deep research over large-scale structured databases remain relatively underexplored. Unlike web-based research, effective data-centric research requires more than retrieval and summarization and demands iterative hypothesis generation, quantitative reasoning over structured schemas, and convergence toward a coherent analytical narrative. In this paper, we present DataSTORM, an LLM-based agentic system capable of autonomously conducting research across both large-scale structured databases and internet sources. Grounded in principles from Exploratory Data Analysis and Data Storytelling, DataSTORM reframes deep research over structured data as a thesis-driven analytical process: discovering candidate theses from data, validating them through iterative cross-source investigation, and developing them into coherent analytical narratives. We evaluate DataSTORM on InsightBench, where it achieves a new state-of-the-art result with a 19.4% relative improvement in insight-level recall and 7.2% in summary-level score. We further introduce a new dataset built on ACLED, a real-world complex database, and demonstrate that DataSTORM outperforms proprietary systems such as ChatGPT Deep Research across both automated metrics and human evaluations.

CLNov 4, 2021Code
Contextual Semantic Parsing for Multilingual Task-Oriented Dialogues

Mehrad Moradshahi, Victoria Tsai, Giovanni Campagna et al.

Robust state tracking for task-oriented dialogue systems currently remains restricted to a few popular languages. This paper shows that given a large-scale dialogue data set in one language, we can automatically produce an effective semantic parser for other languages using machine translation. We propose automatic translation of dialogue datasets with alignment to ensure faithful translation of slot values and eliminate costly human supervision used in previous benchmarks. We also propose a new contextual semantic parsing model, which encodes the formal slots and values, and only the last agent and user utterances. We show that the succinct representation reduces the compounding effect of translation errors, without harming the accuracy in practice. We evaluate our approach on several dialogue state tracking benchmarks. On RiSAWOZ, CrossWOZ, CrossWOZ-EN, and MultiWOZ-ZH datasets we improve the state of the art by 11%, 17%, 20%, and 0.3% in joint goal accuracy. We present a comprehensive error analysis for all three datasets showing erroneous annotations can lead to misguided judgments on the quality of the model. Finally, we present RiSAWOZ English and German datasets, created using our translation methodology. On these datasets, accuracy is within 11% of the original showing that high-accuracy multilingual dialogue datasets are possible without relying on expensive human annotations. We release our datasets and software open source.

CLJan 16, 2020Code
Schema2QA: High-Quality and Low-Cost Q&A Agents for the Structured Web

Silei Xu, Giovanni Campagna, Jian Li et al.

Building a question-answering agent currently requires large annotated datasets, which are prohibitively expensive. This paper proposes Schema2QA, an open-source toolkit that can generate a Q&A system from a database schema augmented with a few annotations for each field. The key concept is to cover the space of possible compound queries on the database with a large number of in-domain questions synthesized with the help of a corpus of generic query templates. The synthesized data and a small paraphrase set are used to train a novel neural network based on the BERT pretrained model. We use Schema2QA to generate Q&A systems for five Schema.org domains, restaurants, people, movies, books and music, and obtain an overall accuracy between 64% and 75% on crowdsourced questions for these domains. Once annotations and paraphrases are obtained for a Schema.org schema, no additional manual effort is needed to create a Q&A agent for any website that uses the same schema. Furthermore, we demonstrate that learning can be transferred from the restaurant to the hotel domain, obtaining a 64% accuracy on crowdsourced questions with no manual effort. Schema2QA achieves an accuracy of 60% on popular restaurant questions that can be answered using Schema.org. Its performance is comparable to Google Assistant, 7% lower than Siri, and 15% higher than Alexa. It outperforms all these assistants by at least 18% on more complex, long-tail questions.

CLFeb 22, 2024
Assisting in Writing Wikipedia-like Articles From Scratch with Large Language Models

Yijia Shao, Yucheng Jiang, Theodore A. Kanell et al. · stanford

We study how to apply large language models to write grounded and organized long-form articles from scratch, with comparable breadth and depth to Wikipedia pages. This underexplored problem poses new challenges at the pre-writing stage, including how to research the topic and prepare an outline prior to writing. We propose STORM, a writing system for the Synthesis of Topic Outlines through Retrieval and Multi-perspective Question Asking. STORM models the pre-writing stage by (1) discovering diverse perspectives in researching the given topic, (2) simulating conversations where writers carrying different perspectives pose questions to a topic expert grounded on trusted Internet sources, (3) curating the collected information to create an outline. For evaluation, we curate FreshWiki, a dataset of recent high-quality Wikipedia articles, and formulate outline assessments to evaluate the pre-writing stage. We further gather feedback from experienced Wikipedia editors. Compared to articles generated by an outline-driven retrieval-augmented baseline, more of STORM's articles are deemed to be organized (by a 25% absolute increase) and broad in coverage (by 10%). The expert feedback also helps identify new challenges for generating grounded long articles, such as source bias transfer and over-association of unrelated facts.

29.3CLApr 10
Scalable High-Recall Constraint-Satisfaction-Based Information Retrieval for Clinical Trials Matching

Cyrus Zhou, Yufei Jin, Yilin Xu et al.

Clinical trials are central to evidence-based medicine, yet many struggle to meet enrollment targets, despite the availability of over half a million trials listed on ClinicalTrials.gov, which attracts approximately two million users monthly. Existing retrieval techniques, largely based on keyword and embedding-similarity matching between patient profiles and eligibility criteria, often struggle with low recall, low precision, and limited interpretability due to complex constraints. We propose SatIR, a scalable clinical trial retrieval method based on constraint satisfaction, enabling high-precision and interpretable matching of patients to relevant trials. Our approach uses formal methods -- Satisfiability Modulo Theories (SMT) and relational algebra -- to efficiently represent and match key constraints from clinical trials and patient records. Beyond leveraging established medical ontologies and conceptual models, we use Large Language Models (LLMs) to convert informal reasoning regarding ambiguity, implicit clinical assumptions, and incomplete patient records into explicit, precise, controllable, and interpretable formal constraints. Evaluated on 59 patients and 3,621 trials, SatIR outperforms TrialGPT on all three evaluated retrieval objectives. It retrieves 32%-72% more relevant-and-eligible trials per patient, improves recall over the union of useful trials by 22-38 points, and serves more patients with at least one useful trial. Retrieval is fast, requiring 2.95 seconds per patient over 3,621 trials. These results show that SatIR is scalable, effective, and interpretable.

CLJun 1, 2025
LEMONADE: A Large Multilingual Expert-Annotated Abstractive Event Dataset for the Real World

Sina J. Semnani, Pingyue Zhang, Wanyue Zhai et al. · stanford

This paper presents LEMONADE, a large-scale conflict event dataset comprising 39,786 events across 20 languages and 171 countries, with extensive coverage of region-specific entities. LEMONADE is based on a partially reannotated subset of the Armed Conflict Location & Event Data (ACLED), which has documented global conflict events for over a decade. To address the challenge of aggregating multilingual sources for global event analysis, we introduce abstractive event extraction (AEE) and its subtask, abstractive entity linking (AEL). Unlike conventional span-based event extraction, our approach detects event arguments and entities through holistic document understanding and normalizes them across the multilingual dataset. We evaluate various large language models (LLMs) on these tasks, adapt existing zero-shot event extraction systems, and benchmark supervised models. Additionally, we introduce ZEST, a novel zero-shot retrieval-based system for AEL. Our best zero-shot system achieves an end-to-end F1 score of 58.3%, with LLMs outperforming specialized event extraction models such as GoLLIE. For entity linking, ZEST achieves an F1 score of 45.7%, significantly surpassing OneNet, a state-of-the-art zero-shot baseline that achieves only 23.7%. However, these zero-shot results lag behind the best supervised systems by 20.1% and 37.0% in the end-to-end and AEL tasks, respectively, highlighting the need for further research.

CLSep 27, 2025
Detecting Corpus-Level Knowledge Inconsistencies in Wikipedia with Large Language Models

Sina J. Semnani, Jirayu Burapacheep, Arpandeep Khatua et al. · stanford

Wikipedia is the largest open knowledge corpus, widely used worldwide and serving as a key resource for training large language models (LLMs) and retrieval-augmented generation (RAG) systems. Ensuring its accuracy is therefore critical. But how accurate is Wikipedia, and how can we improve it? We focus on inconsistencies, a specific type of factual inaccuracy, and introduce the task of corpus-level inconsistency detection. We present CLAIRE, an agentic system that combines LLM reasoning with retrieval to surface potentially inconsistent claims along with contextual evidence for human review. In a user study with experienced Wikipedia editors, 87.5% reported higher confidence when using CLAIRE, and participants identified 64.7% more inconsistencies in the same amount of time. Combining CLAIRE with human annotation, we contribute WIKICOLLIDE, the first benchmark of real Wikipedia inconsistencies. Using random sampling with CLAIRE-assisted analysis, we find that at least 3.3% of English Wikipedia facts contradict another fact, with inconsistencies propagating into 7.3% of FEVEROUS and 4.0% of AmbigQA examples. Benchmarking strong baselines on this dataset reveals substantial headroom: the best fully automated system achieves an AUROC of only 75.1%. Our results show that contradictions are a measurable component of Wikipedia and that LLM-based systems like CLAIRE can provide a practical tool to help editors improve knowledge consistency at scale.

CLSep 24, 2025
CHURRO: Making History Readable with an Open-Weight Large Vision-Language Model for High-Accuracy, Low-Cost Historical Text Recognition

Sina J. Semnani, Han Zhang, Xinyan He et al. · stanford

Accurate text recognition for historical documents can greatly advance the study and preservation of cultural heritage. Existing vision-language models (VLMs), however, are designed for modern, standardized texts and are not equipped to read the diverse languages and scripts, irregular layouts, and frequent degradation found in historical materials. This paper presents CHURRO, a 3B-parameter open-weight VLM specialized for historical text recognition. The model is trained on CHURRO-DS, the largest historical text recognition dataset to date. CHURRO-DS unifies 155 historical corpora comprising 99,491 pages, spanning 22 centuries of textual heritage across 46 language clusters, including historical variants and dead languages. We evaluate several open-weight and closed VLMs and optical character recognition (OCR) systems on CHURRO-DS and find that CHURRO outperforms all other VLMs. On the CHURRO-DS test set, CHURRO achieves 82.3% (printed) and 70.1% (handwritten) normalized Levenshtein similarity, surpassing the second-best model, Gemini 2.5 Pro, by 1.4% and 6.5%, respectively, while being 15.5 times more cost-effective. By releasing the model and dataset, we aim to enable community-driven research to improve the readability of historical texts and accelerate scholarship.

CLJun 1, 2024
SPAGHETTI: Open-Domain Question Answering from Heterogeneous Data Sources with Retrieval and Semantic Parsing

Heidi C. Zhang, Sina J. Semnani, Farhad Ghassemi et al.

We introduce SPAGHETTI: Semantic Parsing Augmented Generation for Hybrid English information from Text Tables and Infoboxes, a hybrid question-answering (QA) pipeline that utilizes information from heterogeneous knowledge sources, including knowledge base, text, tables, and infoboxes. Our LLM-augmented approach achieves state-of-the-art performance on the Compmix dataset, the most comprehensive heterogeneous open-domain QA dataset, with 56.5% exact match (EM) rate. More importantly, manual analysis on a sample of the dataset suggests that SPAGHETTI is more than 90% accurate, indicating that EM is no longer suitable for assessing the capabilities of QA systems today.

CLMay 23, 2023
WikiChat: Stopping the Hallucination of Large Language Model Chatbots by Few-Shot Grounding on Wikipedia

Sina J. Semnani, Violet Z. Yao, Heidi C. Zhang et al.

This paper presents the first few-shot LLM-based chatbot that almost never hallucinates and has high conversationality and low latency. WikiChat is grounded on the English Wikipedia, the largest curated free-text corpus. WikiChat generates a response from an LLM, retains only the grounded facts, and combines them with additional information it retrieves from the corpus to form factual and engaging responses. We distill WikiChat based on GPT-4 into a 7B-parameter LLaMA model with minimal loss of quality, to significantly improve its latency, cost and privacy, and facilitate research and deployment. Using a novel hybrid human-and-LLM evaluation methodology, we show that our best system achieves 97.3% factual accuracy in simulated conversations. It significantly outperforms all retrieval-based and LLM-based baselines, and by 3.9%, 38.6% and 51.0% on head, tail and recent knowledge compared to GPT-4. Compared to previous state-of-the-art retrieval-based chatbots, WikiChat is also significantly more informative and engaging, just like an LLM. WikiChat achieves 97.9% factual accuracy in conversations with human users about recent topics, 55.0% better than GPT-4, while receiving significantly higher user ratings and more favorable comments.

CLMay 23, 2023
Fine-tuned LLMs Know More, Hallucinate Less with Few-Shot Sequence-to-Sequence Semantic Parsing over Wikidata

Silei Xu, Shicheng Liu, Theo Culhane et al.

While large language models (LLMs) can answer many questions correctly, they can also hallucinate and give wrong answers. Wikidata, with its over 12 billion facts, can be used to ground LLMs to improve their factuality. This paper presents WikiWebQuestions, a high-quality question answering benchmark for Wikidata. Ported over from WebQuestions for Freebase, it consists of real-world data with SPARQL annotation. This paper presents a few-shot sequence-to-sequence semantic parser for Wikidata. We modify SPARQL to use the unique domain and property names instead of their IDs. We train the parser to use either the results from an entity linker or mentions in the query. We fine-tune LLaMA by adding the few-shot training data to that used to fine-tune Alpaca. Our experimental results demonstrate the effectiveness of this methodology, establishing a strong baseline of 76% and 65% answer accuracy in the dev and test sets of WikiWebQuestions, respectively. By pairing our semantic parser with GPT-3, we combine verifiable results with qualified GPT-3 guesses to provide useful answers to 96% of the questions in dev. We also show that our method outperforms the state-of-the-art for the QALD-7 Wikidata dataset by 3.6% in F1 score.

CLOct 10, 2020
Localizing Open-Ontology QA Semantic Parsers in a Day Using Machine Translation

Mehrad Moradshahi, Giovanni Campagna, Sina J. Semnani et al.

We propose Semantic Parser Localizer (SPL), a toolkit that leverages Neural Machine Translation (NMT) systems to localize a semantic parser for a new language. Our methodology is to (1) generate training data automatically in the target language by augmenting machine-translated datasets with local entities scraped from public websites, (2) add a few-shot boost of human-translated sentences and train a novel XLMR-LSTM semantic parser, and (3) test the model on natural utterances curated using human translators. We assess the effectiveness of our approach by extending the current capabilities of Schema2QA, a system for English Question Answering (QA) on the open web, to 10 new languages for the restaurants and hotels domains. Our models achieve an overall test accuracy ranging between 61% and 69% for the hotels domain and between 64% and 78% for restaurants domain, which compares favorably to 69% and 80% obtained for English parser trained on gold English data and a few examples from validation set. We show our approach outperforms the previous state-of-the-art methodology by more than 30% for hotels and 40% for restaurants with localized ontologies for the subset of languages tested. Our methodology enables any software developer to add a new language capability to a QA system for a new domain, leveraging machine translation, in less than 24 hours.

CLOct 9, 2020
AutoQA: From Databases To QA Semantic Parsers With Only Synthetic Training Data

Silei Xu, Sina J. Semnani, Giovanni Campagna et al.

We propose AutoQA, a methodology and toolkit to generate semantic parsers that answer questions on databases, with no manual effort. Given a database schema and its data, AutoQA automatically generates a large set of high-quality questions for training that covers different database operations. It uses automatic paraphrasing combined with template-based parsing to find alternative expressions of an attribute in different parts of speech. It also uses a novel filtered auto-paraphraser to generate correct paraphrases of entire sentences. We apply AutoQA to the Schema2QA dataset and obtain an average logical form accuracy of 62.9% when tested on natural questions, which is only 6.4% lower than a model trained with expert natural language annotations and paraphrase data collected from crowdworkers. To demonstrate the generality of AutoQA, we also apply it to the Overnight dataset. AutoQA achieves 69.8% answer accuracy, 16.4% higher than the state-of-the-art zero-shot models and only 5.2% lower than the same model trained with human data.

CLSep 16, 2020
A Few-Shot Semantic Parser for Wizard-of-Oz Dialogues with the Precise ThingTalk Representation

Giovanni Campagna, Sina J. Semnani, Ryan Kearns et al.

Previous attempts to build effective semantic parsers for Wizard-of-Oz (WOZ) conversations suffer from the difficulty in acquiring a high-quality, manually annotated training set. Approaches based only on dialogue synthesis are insufficient, as dialogues generated from state-machine based models are poor approximations of real-life conversations. Furthermore, previously proposed dialogue state representations are ambiguous and lack the precision necessary for building an effective agent. This paper proposes a new dialogue representation and a sample-efficient methodology that can predict precise dialogue states in WOZ conversations. We extended the ThingTalk representation to capture all information an agent needs to respond properly. Our training strategy is sample-efficient: we combine (1) fewshot data sparsely sampling the full dialogue space and (2) synthesized data covering a subset space of dialogues generated by a succinct state-based dialogue model. The completeness of the extended ThingTalk language is demonstrated with a fully operational agent, which is also used in training data synthesis. We demonstrate the effectiveness of our methodology on MultiWOZ 3.0, a reannotation of the MultiWOZ 2.1 dataset in ThingTalk. ThingTalk can represent 98% of the test turns, while the simulator can emulate 85% of the validation set. We train a contextual semantic parser using our strategy, and obtain 79% turn-by-turn exact match accuracy on the reannotated test set.

HCAug 24, 2020
Multi-Modal End-User Programming of Web-Based Virtual Assistant Skills

Michael H. Fischer, Giovanni Campagna, Euirim Choi et al.

While Alexa can perform over 100,000 skills on paper, its capability covers only a fraction of what is possible on the web. To reach the full potential of an assistant, it is desirable that individuals can create skills to automate their personal web browsing routines. Many seemingly simple routines, however, such as monitoring COVID-19 stats for their hometown, detecting changes in their child's grades online, or sending personally-addressed messages to a group, cannot be automated without conventional programming concepts such as conditional and iterative evaluation. This paper presents VASH (Voice Assistant Scripting Helper), a new system that empowers users to create useful web-based virtual assistant skills without learning a formal programming language. With VASH, the user demonstrates their task of interest in the browser and issues a few voice commands, such as naming the skills and adding conditions on the action. VASH turns these multi-modal specifications into skills that can be invoked invoice on a virtual assistant. These skills are represented in a formal programming language we designed called WebTalk, which supports parameterization, function invocation, conditionals, and iterative execution. VASH is a fully working prototype that works on the Chrome browser on real-world websites. Our user study shows that users have many web routines they wish to automate, 81% of which can be expressed using VASH. We found that VASH Is easy to learn, and that a majority of the users in our study want to use our system.

CLMay 2, 2020
Zero-Shot Transfer Learning with Synthesized Data for Multi-Domain Dialogue State Tracking

Giovanni Campagna, Agata Foryciarz, Mehrad Moradshahi et al.

Zero-shot transfer learning for multi-domain dialogue state tracking can allow us to handle new domains without incurring the high cost of data acquisition. This paper proposes new zero-short transfer learning technique for dialogue state tracking where the in-domain training data are all synthesized from an abstract dialogue model and the ontology of the domain. We show that data augmentation through synthesized data can improve the accuracy of zero-shot learning for both the TRADE model and the BERT-based SUMBT model on the MultiWOZ 2.1 dataset. We show training with only synthesized in-domain data on the SUMBT model can reach about 2/3 of the accuracy obtained with the full training dataset. We improve the zero-shot learning state of the art on average across domains by 21%.

CRMar 23, 2020
Soteria: A Provably Compliant User Right Manager Using a Novel Two-Layer Blockchain Technology

Wei-Kang Fu, Yi-Shan Lin, Giovanni Campagna et al.

Soteria is a user right management system designed to safeguard user-data privacy in a transparent and provable manner in compliance to regulations such as GDPR and CCPA. Soteria represents user data rights as formal executable sharing agreements, which can automatically be translated into a human readable form and enforced as data are queried. To support revocation and to prove compliance, an indelible, audited trail of the hash of data access and sharing agreements are stored on a two-layer distributed ledger. The main chain ensures partition tolerance and availability (PA) properties while side chains ensure consistency and availability (CA), thus providing the three properties of the CAP (consistency, availability, and partition tolerance) theorem. Besides depicting the two-layer architecture of Soteria, this paper evaluates representative consensus protocols and reports performance statistics.

CVJan 14, 2020
ImagineNet: Restyling Apps Using Neural Style Transfer

Michael H. Fischer, Richard R. Yang, Monica S. Lam

This paper presents ImagineNet, a tool that uses a novel neural style transfer model to enable end-users and app developers to restyle GUIs using an image of their choice. Former neural style transfer techniques are inadequate for this application because they produce GUIs that are illegible and hence nonfunctional. We propose a neural solution by adding a new loss term to the original formulation, which minimizes the squared error in the uncentered cross-covariance of features from different levels in a CNN between the style and output images. ImagineNet retains the details of GUIs, while transferring the colors and textures of the art. We presented GUIs restyled with ImagineNet as well as other style transfer techniques to 50 evaluators and all preferred those of ImagineNet. We show how ImagineNet can be used to restyle (1) the graphical assets of an app, (2) an app with user-supplied content, and (3) an app with dynamically generated GUIs.

CLOct 25, 2019
HUBERT Untangles BERT to Improve Transfer across NLP Tasks

Mehrad Moradshahi, Hamid Palangi, Monica S. Lam et al.

We introduce HUBERT which combines the structured-representational power of Tensor-Product Representations (TPRs) and BERT, a pre-trained bidirectional Transformer language model. We show that there is shared structure between different NLP datasets that HUBERT, but not BERT, is able to learn and leverage. We validate the effectiveness of our model on the GLUE benchmark and HANS dataset. Our experiment results show that untangling data-specific semantics from general language structure is key for better transfer among NLP tasks.

CLApr 18, 2019
Genie: A Generator of Natural Language Semantic Parsers for Virtual Assistant Commands

Giovanni Campagna, Silei Xu, Mehrad Moradshahi et al.

To understand diverse natural language commands, virtual assistants today are trained with numerous labor-intensive, manually annotated sentences. This paper presents a methodology and the Genie toolkit that can handle new compound commands with significantly less manual effort. We advocate formalizing the capability of virtual assistants with a Virtual Assistant Programming Language (VAPL) and using a neural semantic parser to translate natural language into VAPL code. Genie needs only a small realistic set of input sentences for validating the neural model. Developers write templates to synthesize data; Genie uses crowdsourced paraphrases and data augmentation, along with the synthesized data, to train a semantic parser. We also propose design principles that make VAPL languages amenable to natural language translation. We apply these principles to revise ThingTalk, the language used by the Almond virtual assistant. We use Genie to build the first semantic parser that can support compound virtual assistants commands with unquoted free-form parameters. Genie achieves a 62% accuracy on realistic user inputs. We demonstrate Genie's generality by showing a 19% and 31% improvement over the previous state of the art on a music skill, aggregate functions, and access control.