Mattie Terzolo

Mikołaj Sacha, Hammad Jafri, Mattie Terzolo et al.

Recommending matches in a text-rich, dynamic two-sided marketplace presents unique challenges due to evolving content and interaction graphs. We introduce GraphMatch, a new large-scale recommendation framework that fuses pre-trained language models with graph neural networks to overcome these challenges. Unlike prior approaches centered on standalone models, GraphMatch is a comprehensive recipe built on powerful text encoders and GNNs working in tandem. It employs adversarial negative sampling alongside point-in-time subgraph training to learn representations that capture both the fine-grained semantics of evolving text and the time-sensitive structure of the graph. We evaluated extensively on interaction data from Upwork, a leading labor marketplace, at large scale, and discuss our approach towards low-latency inference suitable for real-time use. In our experiments, GraphMatch outperforms language-only and graph-only baselines on matching tasks while being efficient at runtime. These results demonstrate that unifying language and graph representations yields a highly effective solution to text-rich, dynamic two-sided recommendations, bridging the gap between powerful pretrained LMs and large-scale graphs in practice.

Darvin Yi, Teng Liu, Mattie Terzolo et al.

As large language model (LLM) agents increasingly undertake digital work, reliable frameworks are needed to evaluate their real-world competence, adaptability, and capacity for human collaboration. Existing benchmarks remain largely static, synthetic, or domain-limited, providing limited insight into how agents perform in dynamic, economically meaningful environments. We introduce UpBench, a dynamically evolving benchmark grounded in real jobs drawn from the global Upwork labor marketplace. Each task corresponds to a verified client transaction, anchoring evaluation in genuine work activity and financial outcomes. UpBench employs a rubric-based evaluation framework, in which expert freelancers decompose each job into detailed, verifiable acceptance criteria and assess AI submissions with per-criterion feedback. This structure enables fine-grained analysis of model strengths, weaknesses, and instruction-following fidelity beyond binary pass/fail metrics. Human expertise is integrated throughout the data pipeline (from job curation and rubric construction to evaluation) ensuring fidelity to real professional standards and supporting research on human-AI collaboration. By regularly refreshing tasks to reflect the evolving nature of online work, UpBench provides a scalable, human-centered foundation for evaluating agentic systems in authentic labor-market contexts, offering a path toward a collaborative framework, where AI amplifies human capability through partnership rather than replacement.