Sascha Hoogendoorn-Lanser

Theivaprakasham Hari, Yanan Xin, Winnie Daamen et al.

In many operational time-series forecasting applications, such as crowd demand forecasting, the risk related to under-prediction is substantially higher than that of over-prediction. Accurate prediction of rare demand spikes plays a critical role in downstream tasks. Yet most time-series forecasters are trained with symmetric objectives (e.g., MSE, MAE) and evaluated primarily on aggregate error, which can mask failures in extreme-values and peak-timing predictions. We introduce Asymmetric Peak-Aware Loss (APAL), a simple, model-agnostic objective that (i) penalizes under-predictions more heavily and (ii) increases the training weight of peak regions within each forecast window. We further propose a peak-critical evaluation protocol that complements MAE/MSE with channel-wise tail error (Top-10% and Top-1%) and peak metrics (precision, recall, F1 under timing tolerance, and peak timing error). We evaluate APAL on long-horizon multivariate forecasting across five state-of-the-art backbones, with a focus on pedestrian demand forecasting using (i) a production-ready subset of the City of Melbourne pedestrian hourly count dataset and (ii) a beach visitor count dataset. The generality of the loss function for time-series forecasting is tested on additional benchmarks. Across peak-critical datasets and settings, APAL improves tail accuracy and peak-prediction quality while exposing a controllable trade-off with aggregate error, making it a practical solution when peak-prediction failures are the dominant operational concern.

Panchamy Krishnakumari, Sascha Hoogendoorn-Lanser, Jeroen Steenbakkers et al.

This paper presents novel technology and methodology aimed at enhancing crowd management in both the planning and operational phases. The approach encompasses innovative data collection techniques, data integration, and visualization using a 3D Digital Twin, along with the incorporation of artificial intelligence (AI) tools for risk identification. The paper introduces the Bowtie model, a comprehensive framework designed to assess and predict risk levels. The model combines objective estimations and predictions, such as traffic flow operations and crowdedness levels, with various aggravating factors like weather conditions, sentiments, and the purpose of visitors, to evaluate the expected risk of incidents. The proposed framework is applied to the Crowd Safety Manager project in Scheveningen, where the DigiTwin is developed based on a wealth of real-time data sources. One noteworthy data source is Resono, offering insights into the number of visitors and their movements, leveraging a mobile phone panel of over 2 million users in the Netherlands. Particular attention is given to the left-hand side of the Bowtie, which includes state estimation, prediction, and forecasting. Notably, the focus is on generating multi-day ahead forecasts for event-planning purposes using Resono data. Advanced machine learning techniques, including the XGBoost framework, are compared, with XGBoost demonstrating the most accurate forecasts. The results indicate that the predictions are adequately accurate. However, certain locations may benefit from additional input data to further enhance prediction quality. Despite these limitations, this work contributes to a more effective crowd management system and opens avenues for further advancements in this critical field.