Zhao Cao

Xiaolei Wang, Kun Zhou, Xinyu Tang et al.

Conversational recommender systems (CRSs) aim to provide recommendation services via natural language conversations. Although a number of approaches have been proposed for developing capable CRSs, they typically rely on sufficient training data for training. Since it is difficult to annotate recommendation-oriented dialogue datasets, existing CRS approaches often suffer from the issue of insufficient training due to the scarcity of training data. To address this issue, in this paper, we propose a CounterFactual data simulation approach for CRS, named CFCRS, to alleviate the issue of data scarcity in CRSs. Our approach is developed based on the framework of counterfactual data augmentation, which gradually incorporates the rewriting to the user preference from a real dialogue without interfering with the entire conversation flow. To develop our approach, we characterize user preference and organize the conversation flow by the entities involved in the dialogue, and design a multi-stage recommendation dialogue simulator based on a conversation flow language model. Under the guidance of the learned user preference and dialogue schema, the flow language model can produce reasonable, coherent conversation flows, which can be further realized into complete dialogues. Based on the simulator, we perform the intervention at the representations of the interacted entities of target users, and design an adversarial training method with a curriculum schedule that can gradually optimize the data augmentation strategy. Extensive experiments show that our approach can consistently boost the performance of several competitive CRSs, and outperform other data augmentation methods, especially when the training data is limited. Our code is publicly available at https://github.com/RUCAIBox/CFCRS.

Hao Jiang, Enneng Yang, Guojie Zhu et al.

Continual learning capability is critical for Industrial LLMs, as deployed models must be continuously updated to meet evolving requirements and environments, rather than repeatedly retrained from scratch. However, most existing research focuses on improvements on static benchmarks, failing to capture real industrial needs. In this survey, we reformulate Industrial Continual Learning (ICL) for LLMs as a closed-loop update-and-release problem in a versioned ecosystem, where updates propagate hierarchically to industrial, application-specific models and LLM-powered applications, with capability inheritance and transfer across versions and model families. From this ecosystem perspective, we identify three core challenges: repeated adaptation erodes model plasticity, foundation-model upgrades break capability inheritance, and long-term sustainability is constrained by deployment requirements. We then organize the technical landscape of ICL around five lifecycle design principles: preserving plasticity headroom, treating upgrades as capability transfer, enabling trustworthy continual reinforcement learning, making training recipes self-optimizing, and building accountability as a base layer for long-term iteration. For each principle, we synthesize representative technical directions. Finally, we evaluate the maturity of each principle and its technical components via an evidence-based lens, identify key gaps hindering real-world deployment, and outline a practical ICL deployment blueprint and a pathway for feeding industrial realities back into academic research.