Xianzhe Fan

Qing Xiao, Xianzhe Fan, Felix M. Simon et al.

Recently, an increasing number of news organizations have integrated artificial intelligence (AI) into their workflows, leading to a further influx of AI technologists and data workers into the news industry. This has initiated cross-functional collaborations between these professionals and journalists. Although prior research has explored the impact of AI-related roles entering the news industry, there is a lack of studies on how internal cross-functional collaboration around AI unfolds between AI professionals and journalists within the news industry. Through interviews with 17 journalists, six AI technologists, and three AI workers with cross-functional experience from leading Chinese news organizations, we investigate the practices, challenges, and opportunities for internal cross-functional collaboration around AI in news industry. We first study how these journalists and AI professionals perceive existing internal cross-collaboration strategies. We explore the challenges of cross-functional collaboration and provide recommendations for enhancing future cross-functional collaboration around AI in the news industry.

Zihe Ran, Xiyu Li, Qing Xiao et al.

As blind and low-vision (BLV) players engage more deeply with games, accessibility features have become essential. While some research has explored tools and strategies to enhance game accessibility, the specific experiences of these players with mobile games remain underexamined. This study addresses this gap by investigating how BLV users experience mobile games with varying accessibility levels. Through interviews with 32 experienced BLV mobile players, we explore their perceptions, challenges, and strategies for engaging with mobile games. Our findings reveal that BLV players turn to mobile games to alleviate boredom, achieve a sense of accomplishment, and build social connections, but face barriers depending on the game's accessibility level. We also compare mobile games to other forms of gaming, highlighting the relative advantages of mobile games, such as the inherent accessibility of smartphones. This study contributes to understanding BLV mobile gaming experiences and provides insights for enhancing accessible mobile game design.

Xianzhe Fan, Qing Xiao, Xuhui Zhou et al. · allen-ai, cmu

AI companions based on large language models can role-play and converse very naturally. When value conflicts arise between the AI companion and the user, it may offend or upset the user. Yet, little research has examined such conflicts. We first conducted a formative study that analyzed 151 user complaints about conflicts with AI companions, providing design implications for our study. Based on these, we created Minion, a technology probe to help users resolve human-AI value conflicts. Minion applies a user-empowerment intervention method that provides suggestions by combining expert-driven and user-driven conflict resolution strategies. We conducted a technology probe study, creating 40 value conflict scenarios on Character.AI and Talkie. 22 participants completed 274 tasks and successfully resolved conflicts 94.16% of the time. We summarize user responses, preferences, and needs in resolving value conflicts, and propose design implications to reduce conflicts and empower users to resolve them more effectively.