Ralf Teusner

Franziska Dobrigkeit, Christoph Matthies, Ralf Teusner et al.

The most prominent Agile framework Scrum, is often criticized for its amount of meetings. These regular events are essential to the empirical inspect-and-adapt cycle proposed by Agile methods. Scrum meetings face several challenges, such as being perceived as boring, repetitive, or irrelevant, leading to decreased cooperation in teams and less successful projects. In an attempt to address these challenges, Agile practitioners have adopted teamwork, innovation, and design techniques geared towards improving collaboration. Additionally, they have developed their own activities to be used in Scrum meetings, most notably for conducting retrospective and planning events. Design thinking incorporates non-designers and designers in design and conceptualization activities, including user research, ideation, or testing. Accordingly, the design thinking approach provides a process with different phases and accompanying techniques for each step. These design thinking techniques can support shared understanding in teams and can improve collaboration, creativity, and product understanding. For these reasons, design thinking techniques represent a worthwhile addition to the Scrum meeting toolkit and can support Agile meetings in preventing or countering common meeting challenges and achieving meeting goals. This chapter explores how techniques from the design thinking toolkit can support Scrum meetings from a theoretical and practical viewpoint. We analyze Scrum meetings' requirements, goals, and challenges and link them to groups of techniques from the design thinking toolkit. In addition, we review interview and observational data from two previous studies with software development practitioners and derive concrete examples. As a result, we present initial guidelines on integrating design thinking techniques into Scrum meetings to make them more engaging, collaborative, and interactive.

Frederike Ramin, Christoph Matthies, Ralf Teusner

Motivated and competent team members are a vital part of Agile Software development and make or break any project's success. Motivation is fostered by continuous progress and recognition of efforts. These concepts are founding pillars of the Scrum methodology, which focuses on self-organizing teams. The types of contributions Scrum development team members make to a project's progress are not only technical. However, a comprehensive model comprising the varied contributions in modern software engineering teams is not yet established. We propose a model that incorporates contributions of all Scrum roles, explicitly including those which are not directly related to project artifacts. It improves the visibility of performed tasks, acts as a starting point for team retrospection, and serves as a foundation for discussion in the research community.

Ralf Teusner, Christoph Matthies, Philipp Giese

In any sufficiently complex software system there are experts, having a deeper understanding of parts of the system than others. However, it is not always clear who these experts are and which particular parts of the system they can provide help with. We propose a framework to elicit the expertise of developers and recommend experts by analyzing complexity measures over time. Furthermore, teams can detect those parts of the software for which currently no, or only few experts exist and take preventive actions to keep the collective code knowledge and ownership high. We employed the developed approach at a medium-sized company. The results were evaluated with a survey, comparing the perceived and the computed expertise of developers. We show that aggregated code metrics can be used to identify experts for different software components. The identified experts were rated as acceptable candidates by developers in over 90% of all cases.

Christoph Matthies, Ralf Teusner, Guenter Hesse

This Innovative Practice Full Paper presents an approach of using software development artifacts to gauge student behavior and the effectiveness of changes to curriculum design. There is an ongoing need to adapt university courses to changing requirements and shifts in industry. As an educator it is therefore vital to have access to methods, with which to ascertain the effects of curriculum design changes. In this paper, we present our approach of analyzing software repositories in order to gauge student behavior during project work. We evaluate this approach in a case study of a university undergraduate software development course teaching agile development methodologies. Surveys revealed positive attitudes towards the course and the change of employed development methodology from Scrum to Kanban. However, surveys were not usable to ascertain the degree to which students had adapted their workflows and whether they had done so in accordance with course goals. Therefore, we analyzed students' software repository data, which represents information that can be collected by educators to reveal insights into learning successes and detailed student behavior. We analyze the software repositories created during the last five courses, and evaluate differences in workflows between Kanban and Scrum usage.

Ralf Teusner, Christoph Matthies, Thomas Staubitz

This work presents insights about the long-term effects and retention rates of knowledge acquired within MOOCs. In 2015 and 2017, we conducted two introductory MOOCs on object-oriented programming in Java with each over 10,000 registered participants. In this paper, we analyze course scores, quiz results and self-stated skill levels of our participants. The aim of our analysis is to uncover factors influencing the retention of acquired knowledge, such as time passed or knowledge application, in order to improve long-term success. While we know that some participants learned the programming basics within our course, we lack information on whether this knowledge was applied and fortified after the course's end. To fill this knowledge gap, we conducted a survey in 2018 among all participants of our 2015 and 2017 programming MOOCs. The first part of the survey elicits responses on whether and how MOOC knowledge was applied and gives participants opportunity to voice individual feedback. The second part of the survey contains several questions of increasing difficulty and complexity regarding course content in order to learn about the consolidation of the acquired knowledge. We distinguish three programming knowledge areas in the survey: First, understanding of concepts, such as loops and boolean algebra. Second, syntax knowledge, such as specific keywords. Third, practical skills including debugging and coding. We further analyzed the long-term effects separately per participant skill group. While answer rates were low, the collected data shows a decrease of knowledge over time, relatively unaffected by skill level. Application of the acquired knowledge improves the memory retention rates of MOOC participants across all skill levels.