Fuzhen Zhuang

Yongchun Zhu, Qiang Sheng, Juan Cao et al.

The wide spread of fake news is increasingly threatening both individuals and society. Great efforts have been made for automatic fake news detection on a single domain (e.g., politics). However, correlations exist commonly across multiple news domains, and thus it is promising to simultaneously detect fake news of multiple domains. Based on our analysis, we pose two challenges in multi-domain fake news detection: 1) domain shift, caused by the discrepancy among domains in terms of words, emotions, styles, etc. 2) domain labeling incompleteness, stemming from the real-world categorization that only outputs one single domain label, regardless of topic diversity of a news piece. In this paper, we propose a Memory-guided Multi-view Multi-domain Fake News Detection Framework (M$^3$FEND) to address these two challenges. We model news pieces from a multi-view perspective, including semantics, emotion, and style. Specifically, we propose a Domain Memory Bank to enrich domain information which could discover potential domain labels based on seen news pieces and model domain characteristics. Then, with enriched domain information as input, a Domain Adapter could adaptively aggregate discriminative information from multiple views for news in various domains. Extensive offline experiments on English and Chinese datasets demonstrate the effectiveness of M$^3$FEND, and online tests verify its superiority in practice. Our code is available at https://github.com/ICTMCG/M3FEND.

Yiqing Wu, Ruobing Xie, Yongchun Zhu et al.

Multi-behavior recommendation (MBR) aims to jointly consider multiple behaviors to improve the target behavior's performance. We argue that MBR models should: (1) model the coarse-grained commonalities between different behaviors of a user, (2) consider both individual sequence view and global graph view in multi-behavior modeling, and (3) capture the fine-grained differences between multiple behaviors of a user. In this work, we propose a novel Multi-behavior Multi-view Contrastive Learning Recommendation (MMCLR) framework, including three new CL tasks to solve the above challenges, respectively. The multi-behavior CL aims to make different user single-behavior representations of the same user in each view to be similar. The multi-view CL attempts to bridge the gap between a user's sequence-view and graph-view representations. The behavior distinction CL focuses on modeling fine-grained differences of different behaviors. In experiments, we conduct extensive evaluations and ablation tests to verify the effectiveness of MMCLR and various CL tasks on two real-world datasets, achieving SOTA performance over existing baselines. Our code will be available on \url{https://github.com/wyqing20/MMCLR}

Ting Jiang, Shaohan Huang, Zhongzhi Luan et al.

Large language models (LLMs) have recently garnered significant interest. With in-context learning, LLMs achieve impressive results in various natural language tasks. However, the application of LLMs to sentence embeddings remains an area of ongoing research. In this work, we propose an in-context learning-based method aimed at improving sentence embeddings performance. Our approach involves adapting the previous prompt-based representation method for autoregressive models, constructing a demonstration set that enables LLMs to perform in-context learning, and scaling up the LLMs to different model sizes. Through extensive experiments, in-context learning enables LLMs to generate high-quality sentence embeddings without any fine-tuning. It helps LLMs achieve performance comparable to current contrastive learning methods. By scaling model size, we find scaling to more than tens of billion parameters harms the performance on semantic textual similarity (STS) tasks. However, the largest model outperforms other counterparts and achieves the new state-of-the-art result on transfer tasks. We also fine-tune LLMs with current contrastive learning approach, and the 2.7B OPT model, incorporating our prompt-based method, surpasses the performance of 4.8B ST5, achieving the new state-of-the-art results on STS tasks. Our code is available at https://github.com/kongds/scaling_sentemb.

Yongchun Zhu, Qiang Sheng, Juan Cao et al.

The wide dissemination of fake news is increasingly threatening both individuals and society. Fake news detection aims to train a model on the past news and detect fake news of the future. Though great efforts have been made, existing fake news detection methods overlooked the unintended entity bias in the real-world data, which seriously influences models' generalization ability to future data. For example, 97\% of news pieces in 2010-2017 containing the entity `Donald Trump' are real in our data, but the percentage falls down to merely 33\% in 2018. This would lead the model trained on the former set to hardly generalize to the latter, as it tends to predict news pieces about `Donald Trump' as real for lower training loss. In this paper, we propose an entity debiasing framework (\textbf{ENDEF}) which generalizes fake news detection models to the future data by mitigating entity bias from a cause-effect perspective. Based on the causal graph among entities, news contents, and news veracity, we separately model the contribution of each cause (entities and contents) during training. In the inference stage, we remove the direct effect of the entities to mitigate entity bias. Extensive offline experiments on the English and Chinese datasets demonstrate that the proposed framework can largely improve the performance of base fake news detectors, and online tests verify its superiority in practice. To the best of our knowledge, this is the first work to explicitly improve the generalization ability of fake news detection models to the future data. The code has been released at https://github.com/ICTMCG/ENDEF-SIGIR2022.

Yuanbo Xu, Yongjian Yang, En Wang et al.

In e-commerce, online retailers are usually suffering from professional malicious users (PMUs), who utilize negative reviews and low ratings to their consumed products on purpose to threaten the retailers for illegal profits. Specifically, there are three challenges for PMU detection: 1) professional malicious users do not conduct any abnormal or illegal interactions (they never concurrently leave too many negative reviews and low ratings at the same time), and they conduct masking strategies to disguise themselves. Therefore, conventional outlier detection methods are confused by their masking strategies. 2) the PMU detection model should take both ratings and reviews into consideration, which makes PMU detection a multi-modal problem. 3) there are no datasets with labels for professional malicious users in public, which makes PMU detection an unsupervised learning problem. To this end, we propose an unsupervised multi-modal learning model: MMD, which employs Metric learning for professional Malicious users Detection with both ratings and reviews. MMD first utilizes a modified RNN to project the informational review into a sentiment score, which jointly considers the ratings and reviews. Then professional malicious user profiling (MUP) is proposed to catch the sentiment gap between sentiment scores and ratings. MUP filters the users and builds a candidate PMU set. We apply a metric learning-based clustering to learn a proper metric matrix for PMU detection. Finally, we can utilize this metric and labeled users to detect PMUs. Specifically, we apply the attention mechanism in metric learning to improve the model's performance. The extensive experiments in four datasets demonstrate that our proposed method can solve this unsupervised detection problem. Moreover, the performance of the state-of-the-art recommender models is enhanced by taking MMD as a preprocessing stage.

Shuokai Li, Yongchun Zhu, Ruobing Xie et al. · utoronto

Conversational recommender systems (CRS) aim to capture user's current intentions and provide recommendations through real-time multi-turn conversational interactions. As a human-machine interactive system, it is essential for CRS to improve the user experience. However, most CRS methods neglect the importance of user experience. In this paper, we propose two key points for CRS to improve the user experience: (1) Speaking like a human, human can speak with different styles according to the current dialogue context. (2) Identifying fine-grained intentions, even for the same utterance, different users have diverse finegrained intentions, which are related to users' inherent preference. Based on the observations, we propose a novel CRS model, coined Customized Conversational Recommender System (CCRS), which customizes CRS model for users from three perspectives. For human-like dialogue services, we propose multi-style dialogue response generator which selects context-aware speaking style for utterance generation. To provide personalized recommendations, we extract user's current fine-grained intentions from dialogue context with the guidance of user's inherent preferences. Finally, to customize the model parameters for each user, we train the model from the meta-learning perspective. Extensive experiments and a series of analyses have shown the superiority of our CCRS on both the recommendation and dialogue services.

Ting Jiang, Minghui Song, Zihan Zhang et al.

Multimodal large language models (MLLMs) have shown promising advancements in general visual and language understanding. However, the representation of multimodal information using MLLMs remains largely unexplored. In this work, we introduce a new framework, E5-V, designed to adapt MLLMs for achieving universal multimodal embeddings. Our findings highlight the significant potential of MLLMs in representing multimodal inputs compared to previous approaches. By leveraging MLLMs with prompts, E5-V effectively bridges the modality gap between different types of inputs, demonstrating strong performance in multimodal embeddings even without fine-tuning. We propose a single modality training approach for E5-V, where the model is trained exclusively on text pairs. This method demonstrates significant improvements over traditional multimodal training on image-text pairs, while reducing training costs by approximately 95%. Additionally, this approach eliminates the need for costly multimodal training data collection. Extensive experiments across four types of tasks demonstrate the effectiveness of E5-V. As a universal multimodal model, E5-V not only achieves but often surpasses state-of-the-art performance in each task, despite being trained on a single modality.

Tao Zou, Le Yu, Leilei Sun et al.

Accurate prediction of what types of patents that companies will apply for in the next period of time can figure out their development strategies and help them discover potential partners or competitors in advance. Although important, this problem has been rarely studied in previous research due to the challenges in modelling companies' continuously evolving preferences and capturing the semantic correlations of classification codes. To fill in this gap, we propose an event-based dynamic graph learning framework for patent application trend prediction. In particular, our method is founded on the memorable representations of both companies and patent classification codes. When a new patent is observed, the representations of the related companies and classification codes are updated according to the historical memories and the currently encoded messages. Moreover, a hierarchical message passing mechanism is provided to capture the semantic proximities of patent classification codes by updating their representations along the hierarchical taxonomy. Finally, the patent application trend is predicted by aggregating the representations of the target company and classification codes from static, dynamic, and hierarchical perspectives. Experiments on real-world data demonstrate the effectiveness of our approach under various experimental conditions, and also reveal the abilities of our method in learning semantics of classification codes and tracking technology developing trajectories of companies.

Ting Jiang, Deqing Wang, Fuzhen Zhuang et al.

To overcome the overparameterized problem in Pre-trained Language Models (PLMs), pruning is widely used as a simple and straightforward compression method by directly removing unimportant weights. Previous first-order methods successfully compress PLMs to extremely high sparsity with little performance drop. These methods, such as movement pruning, use first-order information to prune PLMs while fine-tuning the remaining weights. In this work, we argue fine-tuning is redundant for first-order pruning, since first-order pruning is sufficient to converge PLMs to downstream tasks without fine-tuning. Under this motivation, we propose Static Model Pruning (SMP), which only uses first-order pruning to adapt PLMs to downstream tasks while achieving the target sparsity level. In addition, we also design a new masking function and training objective to further improve SMP. Extensive experiments at various sparsity levels show SMP has significant improvements over first-order and zero-order methods. Unlike previous first-order methods, SMP is also applicable to low sparsity and outperforms zero-order methods. Meanwhile, SMP is more parameter efficient than other methods due to it does not require fine-tuning.

Hangtong Xu, Yuanbo Xu, Yongjian Yang et al.

Recommendation models trained on the user feedback collected from deployed recommendation systems are commonly biased. User feedback is considerably affected by the exposure mechanism, as users only provide feedback on the items exposed to them and passively ignore the unexposed items, thus producing numerous false negative samples. Inevitably, biases caused by such user feedback are inherited by new models and amplified via feedback loops. Moreover, the presence of false negative samples makes negative sampling difficult and introduces spurious information in the user preference modeling process of the model. Recent work has investigated the negative impact of feedback loops and unknown exposure mechanisms on recommendation quality and user experience, essentially treating them as independent factors and ignoring their cross-effects. To address these issues, we deeply analyze the data exposure mechanism from the perspective of data iteration and feedback loops with the Missing Not At Random (\textbf{MNAR}) assumption, theoretically demonstrating the existence of an available stabilization factor in the transformation of the exposure mechanism under the feedback loops. We further propose Dynamic Personalized Ranking (\textbf{DPR}), an unbiased algorithm that uses dynamic re-weighting to mitigate the cross-effects of exposure mechanisms and feedback loops without additional information. Furthermore, we design a plugin named Universal Anti-False Negative (\textbf{UFN}) to mitigate the negative impact of the false negative problem. We demonstrate theoretically that our approach mitigates the negative effects of feedback loops and unknown exposure mechanisms. Experimental results on real-world datasets demonstrate that models using DPR can better handle bias accumulation and the universality of UFN in mainstream loss methods.

Ting Jiang, Shaohan Huang, Shengyue Luo et al.

To enhance the domain-specific capabilities of large language models, continued pre-training on a domain-specific corpus is a prevalent method. Recent work demonstrates that adapting models using reading comprehension data formatted by regex-based patterns can significantly improve performance on domain-specific tasks. However, regex-based patterns are incapable of parsing raw corpora using domain-specific knowledge. Furthermore, the question and answer pairs are extracted directly from the corpus in predefined formats offers limited context. To address this limitation, we improve reading comprehension via LLM and clustering. LLM focuses on leveraging domain knowledge within the corpus to refine comprehension stage, while clustering supplies relevant knowledge by extending the context to enrich reading stage. Additionally, our method incorporates parameter-efficient fine-tuning to improve the efficiency of domain adaptation. In comparison to AdaptLLM, our method achieves an improvement exceeding 5% in domain-specific tasks. Our code will available at https://github.com/microsoft/LMOps.

Wei Guo, Siyuan Lu, Yiqi Tong et al.

Different from existing federated fine-tuning (FFT) methods for foundation models, hybrid heterogeneous federated fine-tuning (HHFFT) is an under-explored scenario where clients exhibit double heterogeneity in model architectures and downstream tasks. This hybrid heterogeneity introduces two significant challenges: 1) heterogeneous matrix aggregation, where clients adopt different large-scale foundation models based on their task requirements and resource limitations, leading to dimensional mismatches during LoRA parameter aggregation; and 2) multi-task knowledge interference, where local shared parameters, trained with both task-shared and task-specific knowledge, cannot ensure only task-shared knowledge is transferred between clients. To address these challenges, we propose H2Tune, a federated foundation model fine-tuning with hybrid heterogeneity. Our framework H2Tune consists of three key components: (i) sparsified triple matrix decomposition to align hidden dimensions across clients through constructing rank-consistent middle matrices, with adaptive sparsification based on client resources; (ii) relation-guided matrix layer alignment to handle heterogeneous layer structures and representation capabilities; and (iii) alternating task-knowledge disentanglement mechanism to decouple shared and specific knowledge of local model parameters through alternating optimization. Theoretical analysis proves a convergence rate of O(1/\sqrt{T}). Extensive experiments show our method achieves up to 15.4% accuracy improvement compared to state-of-the-art baselines. Our code is available at https://anonymous.4open.science/r/H2Tune-1407.

Xi Chen, Chuan Qin, Chuyu Fang et al.

In a rapidly evolving job market, skill demand forecasting is crucial as it enables policymakers and businesses to anticipate and adapt to changes, ensuring that workforce skills align with market needs, thereby enhancing productivity and competitiveness. Additionally, by identifying emerging skill requirements, it directs individuals towards relevant training and education opportunities, promoting continuous self-learning and development. However, the absence of comprehensive datasets presents a significant challenge, impeding research and the advancement of this field. To bridge this gap, we present Job-SDF, a dataset designed to train and benchmark job-skill demand forecasting models. Based on 10.35 million public job advertisements collected from major online recruitment platforms in China between 2021 and 2023, this dataset encompasses monthly recruitment demand for 2,324 types of skills across 521 companies. Our dataset uniquely enables evaluating skill demand forecasting models at various granularities, including occupation, company, and regional levels. We benchmark a range of models on this dataset, evaluating their performance in standard scenarios, in predictions focused on lower value ranges, and in the presence of structural breaks, providing new insights for further research. Our code and dataset are publicly accessible via the https://github.com/Job-SDF/benchmark.

Yongchun Zhu, Fuzhen Zhuang, Jindong Wang et al.

In image classification, it is often expensive and time-consuming to acquire sufficient labels. To solve this problem, domain adaptation often provides an attractive option given a large amount of labeled data from a similar nature but different domain. Existing approaches mainly align the distributions of representations extracted by a single structure and the representations may only contain partial information, e.g., only contain part of the saturation, brightness, and hue information. Along this line, we propose Multi-Representation Adaptation which can dramatically improve the classification accuracy for cross-domain image classification and specially aims to align the distributions of multiple representations extracted by a hybrid structure named Inception Adaptation Module (IAM). Based on this, we present Multi-Representation Adaptation Network (MRAN) to accomplish the cross-domain image classification task via multi-representation alignment which can capture the information from different aspects. In addition, we extend Maximum Mean Discrepancy (MMD) to compute the adaptation loss. Our approach can be easily implemented by extending most feed-forward models with IAM, and the network can be trained efficiently via back-propagation. Experiments conducted on three benchmark image datasets demonstrate the effectiveness of MRAN. The code has been available at https://github.com/easezyc/deep-transfer-learning.

Yongchun Zhu, Zhenwei Tang, Yudan Liu et al.

Cold-start problem is still a very challenging problem in recommender systems. Fortunately, the interactions of the cold-start users in the auxiliary source domain can help cold-start recommendations in the target domain. How to transfer user's preferences from the source domain to the target domain, is the key issue in Cross-domain Recommendation (CDR) which is a promising solution to deal with the cold-start problem. Most existing methods model a common preference bridge to transfer preferences for all users. Intuitively, since preferences vary from user to user, the preference bridges of different users should be different. Along this line, we propose a novel framework named Personalized Transfer of User Preferences for Cross-domain Recommendation (PTUPCDR). Specifically, a meta network fed with users' characteristic embeddings is learned to generate personalized bridge functions to achieve personalized transfer of preferences for each user. To learn the meta network stably, we employ a task-oriented optimization procedure. With the meta-generated personalized bridge function, the user's preference embedding in the source domain can be transformed into the target domain, and the transformed user preference embedding can be utilized as the initial embedding for the cold-start user in the target domain. Using large real-world datasets, we conduct extensive experiments to evaluate the effectiveness of PTUPCDR on both cold-start and warm-start stages. The code has been available at https://github.com/easezyc/WSDM2022-PTUPCDR.

Yongchun Zhu, Fuzhen Zhuang, Jindong Wang et al.

For a target task where labeled data is unavailable, domain adaptation can transfer a learner from a different source domain. Previous deep domain adaptation methods mainly learn a global domain shift, i.e., align the global source and target distributions without considering the relationships between two subdomains within the same category of different domains, leading to unsatisfying transfer learning performance without capturing the fine-grained information. Recently, more and more researchers pay attention to Subdomain Adaptation which focuses on accurately aligning the distributions of the relevant subdomains. However, most of them are adversarial methods which contain several loss functions and converge slowly. Based on this, we present Deep Subdomain Adaptation Network (DSAN) which learns a transfer network by aligning the relevant subdomain distributions of domain-specific layer activations across different domains based on a local maximum mean discrepancy (LMMD). Our DSAN is very simple but effective which does not need adversarial training and converges fast. The adaptation can be achieved easily with most feed-forward network models by extending them with LMMD loss, which can be trained efficiently via back-propagation. Experiments demonstrate that DSAN can achieve remarkable results on both object recognition tasks and digit classification tasks. Our code will be available at: https://github.com/easezyc/deep-transfer-learning

Feihu Jiang, Chuan Qin, Kaichun Yao et al.

Efficient knowledge management plays a pivotal role in augmenting both the operational efficiency and the innovative capacity of businesses and organizations. By indexing knowledge through vectorization, a variety of knowledge retrieval methods have emerged, significantly enhancing the efficacy of knowledge management systems. Recently, the rapid advancements in generative natural language processing technologies paved the way for generating precise and coherent answers after retrieving relevant documents tailored to user queries. However, for enterprise knowledge bases, assembling extensive training data from scratch for knowledge retrieval and generation is a formidable challenge due to the privacy and security policies of private data, frequently entailing substantial costs. To address the challenge above, in this paper, we propose EKRG, a novel Retrieval-Generation framework based on large language models (LLMs), expertly designed to enable question-answering for Enterprise Knowledge bases with limited annotation costs. Specifically, for the retrieval process, we first introduce an instruction-tuning method using an LLM to generate sufficient document-question pairs for training a knowledge retriever. This method, through carefully designed instructions, efficiently generates diverse questions for enterprise knowledge bases, encompassing both fact-oriented and solution-oriented knowledge. Additionally, we develop a relevance-aware teacher-student learning strategy to further enhance the efficiency of the training process. For the generation process, we propose a novel chain of thought (CoT) based fine-tuning method to empower the LLM-based generator to adeptly respond to user questions using retrieved documents. Finally, extensive experiments on real-world datasets have demonstrated the effectiveness of our proposed framework.

Zheng Dou, Deqing Wang, Fuzhen Zhuang et al.

Scientific document representation learning provides powerful embeddings for various tasks, while current methods face challenges across three approaches. 1) Contrastive training with citation-structural signals underutilizes citation information and still generates single-vector representations. 2) Fine-grained representation learning, which generates multiple vectors at the sentence or aspect level, requires costly integration and lacks domain generalization. 3) Task-aware learning depends on manually predefined task categorization, overlooking nuanced task distinctions and requiring extra training data for task-specific modules. To address these problems, we propose a new method that unifies the three approaches for better representations, namely FLeW. Specifically, we introduce a novel triplet sampling method that leverages citation intent and frequency to enhance citation-structural signals for training. Citation intents (background, method, result), aligned with the general structure of scientific writing, facilitate a domain-generalized facet partition for fine-grained representation learning. Then, we adopt a simple weight search to adaptively integrate three facet-level embeddings into a task-specific document embedding without task-aware fine-tuning. Experiments show the applicability and robustness of FLeW across multiple scientific tasks and fields, compared to prior models.

Hao Geng, Deqing Wang, Fuzhen Zhuang et al.

Accurate citation count prediction of newly published papers could help editors and readers rapidly figure out the influential papers in the future. Though many approaches are proposed to predict a paper's future citation, most ignore the dynamic heterogeneous graph structure or node importance in academic networks. To cope with this problem, we propose a Dynamic heterogeneous Graph and Node Importance network (DGNI) learning framework, which fully leverages the dynamic heterogeneous graph and node importance information to predict future citation trends of newly published papers. First, a dynamic heterogeneous network embedding module is provided to capture the dynamic evolutionary trends of the whole academic network. Then, a node importance embedding module is proposed to capture the global consistency relationship to figure out each paper's node importance. Finally, the dynamic evolutionary trend embeddings and node importance embeddings calculated above are combined to jointly predict the future citation counts of each paper, by a log-normal distribution model according to multi-faced paper node representations. Extensive experiments on two large-scale datasets demonstrate that our model significantly improves all indicators compared to the SOTA models.

Yu Zhao, Shaopeng Wei, Yu Guo et al.

Predicting the bankruptcy risk of small and medium-sized enterprises (SMEs) is an important step for financial institutions when making decisions about loans. Existing studies in both finance and AI research fields, however, tend to only consider either the intra-risk or contagion risk of enterprises, ignoring their interactions and combinatorial effects. This study for the first time considers both types of risk and their joint effects in bankruptcy prediction. Specifically, we first propose an enterprise intra-risk encoder based on statistically significant enterprise risk indicators for its intra-risk learning. Then, we propose an enterprise contagion risk encoder based on enterprise relation information from an enterprise knowledge graph for its contagion risk embedding. In particular, the contagion risk encoder includes both the newly proposed Hyper-Graph Neural Networks and Heterogeneous Graph Neural Networks, which can model contagion risk in two different aspects, i.e. common risk factors based on hyperedges and direct diffusion risk from neighbors, respectively. To evaluate the model, we collect real-world multi-sources data on SMEs and build a novel benchmark dataset called SMEsD. We provide open access to the dataset, which is expected to further promote research on financial risk analysis. Experiments on SMEsD against twelve state-of-the-art baselines demonstrate the effectiveness of the proposed model for bankruptcy prediction.

Ting Jiang, Jian Jiao, Shaohan Huang et al.

We propose PromptBERT, a novel contrastive learning method for learning better sentence representation. We firstly analyze the drawback of current sentence embedding from original BERT and find that it is mainly due to the static token embedding bias and ineffective BERT layers. Then we propose the first prompt-based sentence embeddings method and discuss two prompt representing methods and three prompt searching methods to make BERT achieve better sentence embeddings. Moreover, we propose a novel unsupervised training objective by the technology of template denoising, which substantially shortens the performance gap between the supervised and unsupervised settings. Extensive experiments show the effectiveness of our method. Compared to SimCSE, PromptBert achieves 2.29 and 2.58 points of improvement based on BERT and RoBERTa in the unsupervised setting.

Yu Zhao, Huaming Du, Ying Liu et al.

Stock Movement Prediction (SMP) aims at predicting listed companies' stock future price trend, which is a challenging task due to the volatile nature of financial markets. Recent financial studies show that the momentum spillover effect plays a significant role in stock fluctuation. However, previous studies typically only learn the simple connection information among related companies, which inevitably fail to model complex relations of listed companies in the real financial market. To address this issue, we first construct a more comprehensive Market Knowledge Graph (MKG) which contains bi-typed entities including listed companies and their associated executives, and hybrid-relations including the explicit relations and implicit relations. Afterward, we propose DanSmp, a novel Dual Attention Networks to learn the momentum spillover signals based upon the constructed MKG for stock prediction. The empirical experiments on our constructed datasets against nine SOTA baselines demonstrate that the proposed DanSmp is capable of improving stock prediction with the constructed MKG.

Yongchun Zhu, Dongbo Xi, Bowen Song et al.

With the explosive growth of the e-commerce industry, detecting online transaction fraud in real-world applications has become increasingly important to the development of e-commerce platforms. The sequential behavior history of users provides useful information in differentiating fraudulent payments from regular ones. Recently, some approaches have been proposed to solve this sequence-based fraud detection problem. However, these methods usually suffer from two problems: the prediction results are difficult to explain and the exploitation of the internal information of behaviors is insufficient. To tackle the above two problems, we propose a Hierarchical Explainable Network (HEN) to model users' behavior sequences, which could not only improve the performance of fraud detection but also make the inference process interpretable. Meanwhile, as e-commerce business expands to new domains, e.g., new countries or new markets, one major problem for modeling user behavior in fraud detection systems is the limitation of data collection, e.g., very few data/labels available. Thus, in this paper, we further propose a transfer framework to tackle the cross-domain fraud detection problem, which aims to transfer knowledge from existing domains (source domains) with enough and mature data to improve the performance in the new domain (target domain). Our proposed method is a general transfer framework that could not only be applied upon HEN but also various existing models in the Embedding & MLP paradigm. Based on 90 transfer task experiments, we also demonstrate that our transfer framework could not only contribute to the cross-domain fraud detection task with HEN, but also be universal and expandable for various existing models.

Dongbo Xi, Fuzhen Zhuang, Bowen Song et al.

Many prediction tasks of real-world applications need to model multi-order feature interactions in user's event sequence for better detection performance. However, existing popular solutions usually suffer two key issues: 1) only focusing on feature interactions and failing to capture the sequence influence; 2) only focusing on sequence information, but ignoring internal feature relations of each event, thus failing to extract a better event representation. In this paper, we consider a two-level structure for capturing the hierarchical information over user's event sequence: 1) learning effective feature interactions based event representation; 2) modeling the sequence representation of user's historical events. Experimental results on both industrial and public datasets clearly demonstrate that our model achieves significantly better performance compared with state-of-the-art baselines.

Dongbo Xi, Fuzhen Zhuang, Yanchi Liu et al.

Human mobility data accumulated from Point-of-Interest (POI) check-ins provides great opportunity for user behavior understanding. However, data quality issues (e.g., geolocation information missing, unreal check-ins, data sparsity) in real-life mobility data limit the effectiveness of existing POI-oriented studies, e.g., POI recommendation and location prediction, when applied to real applications. To this end, in this paper, we develop a model, named Bi-STDDP, which can integrate bi-directional spatio-temporal dependence and users' dynamic preferences, to identify the missing POI check-in where a user has visited at a specific time. Specifically, we first utilize bi-directional global spatial and local temporal information of POIs to capture the complex dependence relationships. Then, target temporal pattern in combination with user and POI information are fed into a multi-layer network to capture users' dynamic preferences. Moreover, the dynamic preferences are transformed into the same space as the dependence relationships to form the final model. Finally, the proposed model is evaluated on three large-scale real-world datasets and the results demonstrate significant improvements of our model compared with state-of-the-art methods. Also, it is worth noting that the proposed model can be naturally extended to address POI recommendation and location prediction tasks with competitive performances.

Fuwei Zhang, Zhao Zhang, Xiang Ao et al.

Cross-Lingual Information Retrieval (CLIR) aims to rank the documents written in a language different from the user's query. The intrinsic gap between different languages is an essential challenge for CLIR. In this paper, we introduce the multilingual knowledge graph (KG) to the CLIR task due to the sufficient information of entities in multiple languages. It is regarded as a "silver bullet" to simultaneously perform explicit alignment between queries and documents and also broaden the representations of queries. And we propose a model named CLIR with hierarchical knowledge enhancement (HIKE) for our task. The proposed model encodes the textual information in queries, documents and the KG with multilingual BERT, and incorporates the KG information in the query-document matching process with a hierarchical information fusion mechanism. Particularly, HIKE first integrates the entities and their neighborhood in KG into query representations with a knowledge-level fusion, then combines the knowledge from both source and target languages to further mitigate the linguistic gap with a language-level fusion. Finally, experimental results demonstrate that HIKE achieves substantial improvements over state-of-the-art competitors.

Yu Zhao, Shaopeng Wei, Huaming Du et al.

Bi-type multi-relational heterogeneous graph (BMHG) is one of the most common graphs in practice, for example, academic networks, e-commerce user behavior graph and enterprise knowledge graph. It is a critical and challenge problem on how to learn the numerical representation for each node to characterize subtle structures. However, most previous studies treat all node relations in BMHG as the same class of relation without distinguishing the different characteristics between the intra-class relations and inter-class relations of the bi-typed nodes, causing the loss of significant structure information. To address this issue, we propose a novel Dual Hierarchical Attention Networks (DHAN) based on the bi-typed multi-relational heterogeneous graphs to learn comprehensive node representations with the intra-class and inter-class attention-based encoder under a hierarchical mechanism. Specifically, the former encoder aggregates information from the same type of nodes, while the latter aggregates node representations from its different types of neighbors. Moreover, to sufficiently model node multi-relational information in BMHG, we adopt a newly proposed hierarchical mechanism. By doing so, the proposed dual hierarchical attention operations enable our model to fully capture the complex structures of the bi-typed multi-relational heterogeneous graphs. Experimental results on various tasks against the state-of-the-arts sufficiently confirm the capability of DHAN in learning node representations on the BMHGs.

Denghui Zhang, Zixuan Yuan, Yanchi Liu et al.

Motivated by the success of pre-trained language models such as BERT in a broad range of natural language processing (NLP) tasks, recent research efforts have been made for adapting these models for different application domains. Along this line, existing domain-oriented models have primarily followed the vanilla BERT architecture and have a straightforward use of the domain corpus. However, domain-oriented tasks usually require accurate understanding of domain phrases, and such fine-grained phrase-level knowledge is hard to be captured by existing pre-training scheme. Also, the word co-occurrences guided semantic learning of pre-training models can be largely augmented by entity-level association knowledge. But meanwhile, by doing so there is a risk of introducing noise due to the lack of groundtruth word-level alignment. To address the above issues, we provide a generalized domain-oriented approach, which leverages auxiliary domain knowledge to improve the existing pre-training framework from two aspects. First, to preserve phrase knowledge effectively, we build a domain phrase pool as auxiliary training tool, meanwhile we introduce Adaptive Hybrid Masked Model to incorporate such knowledge. It integrates two learning modes, word learning and phrase learning, and allows them to switch between each other. Second, we introduce Cross Entity Alignment to leverage entity association as weak supervision to augment the semantic learning of pre-trained models. To alleviate the potential noise in this process, we introduce an interpretable Optimal Transport based approach to guide alignment learning. Experiments on four domain-oriented tasks demonstrate the superiority of our framework.

Zhao Zhang, Fuzhen Zhuang, Hengshu Zhu et al.

Nowadays, Knowledge graphs (KGs) have been playing a pivotal role in AI-related applications. Despite the large sizes, existing KGs are far from complete and comprehensive. In order to continuously enrich KGs, automatic knowledge construction and update mechanisms are usually utilized, which inevitably bring in plenty of noise. However, most existing knowledge graph embedding (KGE) methods assume that all the triple facts in KGs are correct, and project both entities and relations into a low-dimensional space without considering noise and knowledge conflicts. This will lead to low-quality and unreliable representations of KGs. To this end, in this paper, we propose a general multi-task reinforcement learning framework, which can greatly alleviate the noisy data problem. In our framework, we exploit reinforcement learning for choosing high-quality knowledge triples while filtering out the noisy ones. Also, in order to take full advantage of the correlations among semantically similar relations, the triple selection processes of similar relations are trained in a collective way with multi-task learning. Moreover, we extend popular KGE models TransE, DistMult, ConvE and RotatE with the proposed framework. Finally, the experimental validation shows that our approach is able to enhance existing KGE models and can provide more robust representations of KGs in noisy scenarios.

Ting Jiang, Shaohan Huang, Zihan Zhang et al.

While pre-trained language models have achieved great success on various natural language understanding tasks, how to effectively leverage them into non-autoregressive generation tasks remains a challenge. To solve this problem, we present a non-autoregressive generation model based on pre-trained transformer models. To bridge the gap between autoregressive and non-autoregressive models, we propose a simple and effective iterative training method called MIx Source and pseudo Target (MIST). Unlike other iterative decoding methods, which sacrifice the inference speed to achieve better performance based on multiple decoding iterations, MIST works in the training stage and has no effect on inference time. Our experiments on three generation benchmarks including question generation, summarization and paraphrase generation, show that the proposed framework achieves the new state-of-the-art results for fully non-autoregressive models. We also demonstrate that our method can be used to a variety of pre-trained models. For instance, MIST based on the small pre-trained model also obtains comparable performance with seq2seq models.

Dongbo Xi, Zhen Chen, Peng Yan et al.

In most real-world large-scale online applications (e.g., e-commerce or finance), customer acquisition is usually a multi-step conversion process of audiences. For example, an impression->click->purchase process is usually performed of audiences for e-commerce platforms. However, it is more difficult to acquire customers in financial advertising (e.g., credit card advertising) than in traditional advertising. On the one hand, the audience multi-step conversion path is longer. On the other hand, the positive feedback is sparser (class imbalance) step by step, and it is difficult to obtain the final positive feedback due to the delayed feedback of activation. Multi-task learning is a typical solution in this direction. While considerable multi-task efforts have been made in this direction, a long-standing challenge is how to explicitly model the long-path sequential dependence among audience multi-step conversions for improving the end-to-end conversion. In this paper, we propose an Adaptive Information Transfer Multi-task (AITM) framework, which models the sequential dependence among audience multi-step conversions via the Adaptive Information Transfer (AIT) module. The AIT module can adaptively learn what and how much information to transfer for different conversion stages. Besides, by combining the Behavioral Expectation Calibrator in the loss function, the AITM framework can yield more accurate end-to-end conversion identification. The proposed framework is deployed in Meituan app, which utilizes it to real-timely show a banner to the audience with a high end-to-end conversion rate for Meituan Co-Branded Credit Cards. Offline experimental results on both industrial and public real-world datasets clearly demonstrate that the proposed framework achieves significantly better performance compared with state-of-the-art baselines.

Yongchun Zhu, Ruobing Xie, Fuzhen Zhuang et al.

Recently, embedding techniques have achieved impressive success in recommender systems. However, the embedding techniques are data demanding and suffer from the cold-start problem. Especially, for the cold-start item which only has limited interactions, it is hard to train a reasonable item ID embedding, called cold ID embedding, which is a major challenge for the embedding techniques. The cold item ID embedding has two main problems: (1) A gap is existing between the cold ID embedding and the deep model. (2) Cold ID embedding would be seriously affected by noisy interaction. However, most existing methods do not consider both two issues in the cold-start problem, simultaneously. To address these problems, we adopt two key ideas: (1) Speed up the model fitting for the cold item ID embedding (fast adaptation). (2) Alleviate the influence of noise. Along this line, we propose Meta Scaling and Shifting Networks to generate scaling and shifting functions for each item, respectively. The scaling function can directly transform cold item ID embeddings into warm feature space which can fit the model better, and the shifting function is able to produce stable embeddings from the noisy embeddings. With the two meta networks, we propose Meta Warm Up Framework (MWUF) which learns to warm up cold ID embeddings. Moreover, MWUF is a general framework that can be applied upon various existing deep recommendation models. The proposed model is evaluated on three popular benchmarks, including both recommendation and advertising datasets. The evaluation results demonstrate its superior performance and compatibility.

Denghui Zhang, Zixuan Yuan, Yanchi Liu et al.

Pre-trained language models such as BERT have achieved great success in a broad range of natural language processing tasks. However, BERT cannot well support E-commerce related tasks due to the lack of two levels of domain knowledge, i.e., phrase-level and product-level. On one hand, many E-commerce tasks require an accurate understanding of domain phrases, whereas such fine-grained phrase-level knowledge is not explicitly modeled by BERT's training objective. On the other hand, product-level knowledge like product associations can enhance the language modeling of E-commerce, but they are not factual knowledge thus using them indiscriminately may introduce noise. To tackle the problem, we propose a unified pre-training framework, namely, E-BERT. Specifically, to preserve phrase-level knowledge, we introduce Adaptive Hybrid Masking, which allows the model to adaptively switch from learning preliminary word knowledge to learning complex phrases, based on the fitting progress of two modes. To utilize product-level knowledge, we introduce Neighbor Product Reconstruction, which trains E-BERT to predict a product's associated neighbors with a denoising cross attention layer. Our investigation reveals promising results in four downstream tasks, i.e., review-based question answering, aspect extraction, aspect sentiment classification, and product classification.

Dongbo Xi, Bowen Song, Fuzhen Zhuang et al.

With the explosive growth of e-commerce, online transaction fraud has become one of the biggest challenges for e-commerce platforms. The historical behaviors of users provide rich information for digging into the users' fraud risk. While considerable efforts have been made in this direction, a long-standing challenge is how to effectively exploit internal user information and provide explainable prediction results. In fact, the value variations of same field from different events and the interactions of different fields inside one event have proven to be strong indicators for fraudulent behaviors. In this paper, we propose the Dual Importance-aware Factorization Machines (DIFM), which exploits the internal field information among users' behavior sequence from dual perspectives, i.e., field value variations and field interactions simultaneously for fraud detection. The proposed model is deployed in the risk management system of one of the world's largest e-commerce platforms, which utilize it to provide real-time transaction fraud detection. Experimental results on real industrial data from different regions in the platform clearly demonstrate that our model achieves significant improvements compared with various state-of-the-art baseline models. Moreover, the DIFM could also give an insight into the explanation of the prediction results from dual perspectives.

Qingyu Guo, Fuzhen Zhuang, Chuan Qin et al.

To solve the information explosion problem and enhance user experience in various online applications, recommender systems have been developed to model users preferences. Although numerous efforts have been made toward more personalized recommendations, recommender systems still suffer from several challenges, such as data sparsity and cold start. In recent years, generating recommendations with the knowledge graph as side information has attracted considerable interest. Such an approach can not only alleviate the abovementioned issues for a more accurate recommendation, but also provide explanations for recommended items. In this paper, we conduct a systematical survey of knowledge graph-based recommender systems. We collect recently published papers in this field and summarize them from two perspectives. On the one hand, we investigate the proposed algorithms by focusing on how the papers utilize the knowledge graph for accurate and explainable recommendation. On the other hand, we introduce datasets used in these works. Finally, we propose several potential research directions in this field.

Jian Liu, Pengpeng Zhao, Yanchi Liu et al.

When purchasing appearance-first products, e.g., clothes, product appearance aesthetics plays an important role in the decision process. Moreover, user's aesthetic preference, which can be regarded as a personality trait and a basic requirement, is domain independent and could be used as a bridge between domains for knowledge transfer. However, existing work has rarely considered the aesthetic information in product photos for cross-domain recommendation. To this end, in this paper, we propose a new deep Aesthetic preference Cross-Domain Network (ACDN), in which parameters characterizing personal aesthetic preferences are shared across networks to transfer knowledge between domains. Specifically, we first leverage an aesthetic network to extract relevant features. Then, we integrate the aesthetic features into a cross-domain network to transfer users' domain independent aesthetic preferences. Moreover, network cross-connections are introduced to enable dual knowledge transfer across domains. Finally, the experimental results on real-world data show that our proposed ACDN outperforms other benchmark methods in terms of recommendation accuracy. The results also show that users' aesthetic preferences are effective in alleviating the data sparsity issue on the cross-domain recommendation.

Juanying Xie, Qi Hou, Yinghuan Shi et al.

The available butterfly data sets comprise a few limited species, and the images in the data sets are always standard patterns without the images of butterflies in their living environment. To overcome the aforementioned limitations in the butterfly data sets, we build a butterfly data set composed of all species of butterflies in China with 4270 standard pattern images of 1176 butterfly species, and 1425 images from living environment of 111 species. We propose to use the deep learning technique Faster-Rcnn to train an automatic butterfly identification system including butterfly position detection and species recognition. We delete those species with only one living environment image from data set, then partition the rest images from living environment into two subsets, one used as test subset, the other as training subset respectively combined with all standard pattern butterfly images or the standard pattern butterfly images with the same species of the images from living environment. In order to construct the training subset for FasterRcnn, nine methods were adopted to amplifying the images in the training subset including the turning of up and down, and left and right, rotation with different angles, adding noises, blurring, and contrast ratio adjusting etc. Three prediction models were trained. The mAP (Mean Average prediction) criterion was used to evaluate the performance of the prediction model. The experimental results demonstrate that our Faster-Rcnn based butterfly automatic identification system performed well, and its worst mAP is up to 60%, and can simultaneously detect the positions of more than one butterflies in one images from living environment and recognize the species of those butterflies as well.

Fuzhen Zhuang, Yingmin Zhou, Fuzheng Zhang et al.

Transfer learning has attracted a large amount of interest and research in last decades, and some efforts have been made to build more precise recommendation systems. Most previous transfer recommendation systems assume that the target domain shares the same/similar rating patterns with the auxiliary source domain, which is used to improve the recommendation performance. However, to the best of our knowledge, almost these works do not consider the characteristics of sequential data. In this paper, we study the new cross-domain recommendation scenario for mining novelty-seeking trait. Recent studies in psychology suggest that novelty-seeking trait is highly related to consumer behavior, which has a profound business impact on online recommendation. Previous work performing on only one single target domain may not fully characterize users' novelty-seeking trait well due to the data scarcity and sparsity, leading to the poor recommendation performance. Along this line, we proposed a new cross-domain novelty-seeking trait mining model (CDNST for short) to improve the sequential recommendation performance by transferring the knowledge from auxiliary source domain. We conduct systematic experiments on three domain data sets crawled from Douban (www.douban.com) to demonstrate the effectiveness of the proposed model. Moreover, we analyze how the temporal property of sequential data affects the performance of CDNST, and conduct simulation experiments to validate our analysis.

Chuan Shi, Jian Liu, Fuzhen Zhuang et al.

Recently, there is a surge of social recommendation, which leverages social relations among users to improve recommendation performance. However, in many applications, social relations are absent or very sparse. Meanwhile, the attribute information of users or items may be rich. It is a big challenge to exploit these attribute information for the improvement of recommendation performance. In this paper, we organize objects and relations in recommendation system as a heterogeneous information network, and introduce meta path based similarity measure to evaluate the similarity of users or items. Furthermore, a matrix factorization based dual regularization framework SimMF is proposed to flexibly integrate different types of information through adopting the similarity of users and items as regularization on latent factors of users and items. Extensive experiments not only validate the effectiveness of SimMF but also reveal some interesting findings. We find that attribute information of users and items can significantly improve recommendation accuracy, and their contribution seems more important than that of social relations. The experiments also reveal that different regularization models have obviously different impact on users and items.