Siddarth Malreddy

Akshay Arora, Ishan Nigam, Ashutosh Aggarwal et al.

As Large Language Models (LLMs) evolve into autonomous agents, traditional static evaluation fails to capture multi-step decision-making. We introduce AgenticAI-Supervisor, an API and UI-driven RL Gym environment that decouples environment creation from scalable execution. By moving to verifiable execution outcomes, the platform generates high-fidelity traces and applies multi-dimensional reward shaping. Critically, our framework mitigates reward hacking through rigorous internal state validation and testing. This work provides a first look at our platform's core capabilities through a Customer Support Agent case study demonstrating a consistent closed-loop feedback for model optimization. Future work will focus on advanced features such as Computer Use, Tool Use, automated "stumping", and edge-case generation.

Siddarth Malreddy, Ishan Nigam, Akshay Arora et al.

Human-annotated data remains fundamental to training frontier Large Language Models (LLMs). However, crowd-sourced annotations often suffer from quality issues stemming from annotator misunderstanding or lack of engagement. To address this, we introduce a real-time requirement adherence (RE-AD) framework that leverages LLMs to proactively validate labeling quality. Our methodology involves decomposing Standard Operating Procedures (SOPs) into atomic rules via self-reflection, categorizing them by complexity, and applying tiered validation strategies. Evaluated on a synthetic benchmark, the system achieved an F1 score of 0.749. Furthermore, production deployment resulted in annotators accepting and fixing 82% of the errors flagged by the framework. We include ablation studies to demonstrate the impact of our core design decisions.

Kaushik Rangadurai, Yiqun Liu, Siddarth Malreddy et al.

In this paper, we present NxtPost, a deployed user-to-post content-based sequential recommender system for Facebook Groups. Inspired by recent advances in NLP, we have adapted a Transformer-based model to the domain of sequential recommendation. We explore causal masked multi-head attention that optimizes both short and long-term user interests. From a user's past activities validated by defined safety process, NxtPost seeks to learn a representation for the user's dynamic content preference and to predict the next post user may be interested in. In contrast to previous Transformer-based methods, we do not assume that the recommendable posts have a fixed corpus. Accordingly, we use an external item/token embedding to extend a sequence-based approach to a large vocabulary. We achieve 49% abs. improvement in offline evaluation. As a result of NxtPost deployment, 0.6% more users are meeting new people, engaging with the community, sharing knowledge and getting support. The paper shares our experience in developing a personalized sequential recommender system, lessons deploying the model for cold start users, how to deal with freshness, and tuning strategies to reach higher efficiency in online A/B experiments.