Chong Tian

Chenxu Yang, Zheng Lin, Lanrui Wang et al.

Knowledge-grounded dialogue generation aims to mitigate the issue of text degeneration by incorporating external knowledge to supplement the context. However, the model often fails to internalize this information into responses in a human-like manner. Instead, it simply inserts segments of the provided knowledge into generic responses. As a result, the generated responses tend to be tedious, incoherent, and in lack of interactivity which means the degeneration problem is still unsolved. In this work, we first find that such copying-style degeneration is primarily due to the weak likelihood objective, which allows the model to "cheat" the objective by merely duplicating knowledge segments in a superficial pattern matching based on overlap. To overcome this challenge, we then propose a Multi-level Adaptive Contrastive Learning (MACL) framework that dynamically samples negative examples and subsequently penalizes degeneration behaviors at both the token-level and sequence-level. Extensive experiments on the WoW dataset demonstrate the effectiveness of our approach across various pre-trained models.

Chenxu Yang, Zheng Lin, Chong Tian et al.

Grounding external knowledge can enhance the factuality of responses in dialogue generation. However, excessive emphasis on it might result in the lack of engaging and diverse expressions. Through the introduction of randomness in sampling, current approaches can increase the diversity. Nevertheless, such sampling method could undermine the factuality in dialogue generation. In this study, to discover a solution for advancing creativity without relying on questionable randomness and to subtly reconcile the factuality and diversity within the source-grounded paradigm, a novel method named DoGe is proposed. DoGe can dynamically alternate between the utilization of internal parameter knowledge and external source knowledge based on the model's factual confidence. Extensive experiments on three widely-used datasets show that DoGe can not only enhance response diversity but also maintain factuality, and it significantly surpasses other various decoding strategy baselines.