Xiaoyu Zhang

Xiaoyu Zhang, Xin Xin, Dongdong Li et al.

Conversational recommender systems (CRSs) often utilize external knowledge graphs (KGs) to introduce rich semantic information and recommend relevant items through natural language dialogues. However, original KGs employed in existing CRSs are often incomplete and sparse, which limits the reasoning capability in recommendation. Moreover, only few of existing studies exploit the dialogue context to dynamically refine knowledge from KGs for better recommendation. To address the above issues, we propose the Variational Reasoning over Incomplete KGs Conversational Recommender (VRICR). Our key idea is to incorporate the large dialogue corpus naturally accompanied with CRSs to enhance the incomplete KGs; and perform dynamic knowledge reasoning conditioned on the dialogue context. Specifically, we denote the dialogue-specific subgraphs of KGs as latent variables with categorical priors for adaptive knowledge graphs refactor. We propose a variational Bayesian method to approximate posterior distributions over dialogue-specific subgraphs, which not only leverages the dialogue corpus for restructuring missing entity relations but also dynamically selects knowledge based on the dialogue context. Finally, we infuse the dialogue-specific subgraphs to decode the recommendation and responses. We conduct experiments on two benchmark CRSs datasets. Experimental results confirm the effectiveness of our proposed method.

Xiaoyu Zhang, Ruobing Xie, Yougang Lyu et al.

Conversational recommender systems (CRSs) are able to elicit user preferences through multi-turn dialogues. They typically incorporate external knowledge and pre-trained language models to capture the dialogue context. Most CRS approaches, trained on benchmark datasets, assume that the standard items and responses in these benchmarks are optimal. However, they overlook that users may express negative emotions with the standard items and may not feel emotionally engaged by the standard responses. This issue leads to a tendency to replicate the logic of recommenders in the dataset instead of aligning with user needs. To remedy this misalignment, we introduce empathy within a CRS. With empathy we refer to a system's ability to capture and express emotions. We propose an empathetic conversational recommender (ECR) framework. ECR contains two main modules: emotion-aware item recommendation and emotion-aligned response generation. Specifically, we employ user emotions to refine user preference modeling for accurate recommendations. To generate human-like emotional responses, ECR applies retrieval-augmented prompts to fine-tune a pre-trained language model aligning with emotions and mitigating hallucination. To address the challenge of insufficient supervision labels, we enlarge our empathetic data using emotion labels annotated by large language models and emotional reviews collected from external resources. We propose novel evaluation metrics to capture user satisfaction in real-world CRS scenarios. Our experiments on the ReDial dataset validate the efficacy of our framework in enhancing recommendation accuracy and improving user satisfaction.

Kai Wu, Yujian Betterest Li, Jian Lou et al.

In the realm of daily services, the deployment of deep neural networks underscores the paramount importance of their reliability. However, the vulnerability of these networks to adversarial attacks, primarily evasion-based, poses a concerning threat to their functionality. Common methods for enhancing robustness involve heavy adversarial training or leveraging learned knowledge from clean data, both necessitating substantial computational resources. This inherent time-intensive nature severely limits the agility of large foundational models to swiftly counter adversarial perturbations. To address this challenge, this paper focuses on the Rapid Plug-in Defender (RaPiD) problem, aiming to rapidly counter adversarial perturbations without altering the deployed model. Drawing inspiration from the generalization and the universal computation ability of pre-trained transformer models, we propose a novel method termed CeTaD (Considering Pre-trained Transformers as Defenders) for RaPiD, optimized for efficient computation. CeTaD strategically fine-tunes the normalization layer parameters within the defender using a limited set of clean and adversarial examples. Our evaluation centers on assessing CeTaD's effectiveness, transferability, and the impact of different components in scenarios involving one-shot adversarial examples. The proposed method is capable of rapidly adapting to various attacks and different application scenarios without altering the target model and clean training data. We also explore the influence of varying training data conditions on CeTaD's performance. Notably, CeTaD exhibits adaptability across differentiable service models and proves the potential of continuous learning.