Benjamin Zelditch

Changshuai Wei, John Bencina, Phuc Nguyen et al.

Large-scale targeting and recommendation systems are typically built around predictive scores fed into heuristic or local allocation. When the business goal is incremental impact, as in marketing campaigns, incentives, and notifications, this paradigm systematically misallocates resources toward users who would have acted anyway. We present a decision-centric framework that instead optimizes causal effects under global constraints, aligning three components under a single objective: a causal neural network with a Transformer backbone for individual treatment-effect estimation, a Bayesian neural-bandit layer for uncertainty-aware exploration, and a dual-based large-scale linear-programming layer for constrained allocation. The framework also supports sequential context and multi-outcome, attribute-conditioned scoring through a Transformer encoder and outcome embeddings. We evaluate it with offline simulations on a public bandit dataset, targeted architectural ablations, and an online A/B test on LinkedIn Feed marketing traffic. We also distill production lessons on causal training-data construction and cost and delivery control, which were critical to successful deployment. The end-to-end treatment policy delivered a statistically significant $+7.20\%$ lift in the primary long-term-value metric, demonstrating the feasibility of production-scale causal optimization under business constraints.

Lars Hertel, Gaurav Srivastava, Syed Ali Naqvi et al.

LinkedIn Feed enables professionals worldwide to discover relevant content, build connections, and share knowledge at scale. We present Feed Sequential Recommender (Feed SR), a transformer-based sequential ranking model for LinkedIn Feed that replaces a DCNv2-based ranker and meets strict production constraints. We detail the modeling choices, training techniques, and serving optimizations that enable deployment at a scale of 1.2 billion members. Feed SR has been serving the majority of LinkedIn's Feed traffic for over three months and shows significant improvements in member engagement (+2.10% time spent, +3.52% like, comments, or reshares) in online A/B tests compared to the existing production model. We also describe our deployment experience with alternative sequential and LLM-based ranking architectures and why Feed SR provided the best combination of online metrics and production efficiency.

Julie Choi, Haoran Ye, Zhiwei Ding et al.

Ads click-through rate (CTR) prediction is constrained by sparse user supervision: most users engage with ads infrequently while generating dense behavioral evidence in organic surfaces such as feed. Transferring these cross-domain signals into ads ranking is difficult due to domain mismatch, serving cost, and production complexity. We introduce cross-domain user Semantic IDs (SIDs) derived from organic feed activity and show that behavioral activity richness governs cross-domain transfer quality: SIDs from user profile text yield +0.036% AUC, SIDs from an activity-tuned LLaMA-based user embedding model yield +0.107%, and SIDs from direct feed activity behavioral embeddings yield +0.213%. We further propose RQ-FSQ, a residual finite scalar quantization method that discretizes pre-trained embeddings while matching dense-embedding AUC at substantially smaller storage. Across two heterogeneous sources, RQ-FSQ matches or slightly exceeds dense source embeddings, achieving +0.351% AUC for Feed Activity at about 30x smaller storage and +0.265% AUC for Activity-Tuned LLaMA at about 280x smaller storage. We also introduce a Hierarchical Discrete Embedding module that encodes multi-level SIDs through prefix n-gram sparse embedding tables trained end-to-end under the CTR objective. In a large-scale industrial ads ranking system, cold-start segment analysis shows gains up to +1.522% for users with near-zero ad interaction history, validating cross-domain behavioral transfer as an effective bridge for sparse-history ranking.

Phuc Nguyen, Benjamin Zelditch, Joyce Chen et al.

We present BanditLP, a scalable multi-stakeholder contextual bandit framework that unifies neural Thompson Sampling for learning objective-specific outcomes with a large-scale linear program for constrained action selection at serving time. The methodology is application-agnostic, compatible with arbitrary neural architectures, and deployable at web scale, with an LP solver capable of handling billions of variables. Experiments on public benchmarks and synthetic data show consistent gains over strong baselines. We apply this approach in LinkedIn's email marketing system and demonstrate business win, illustrating the value of integrated exploration and constrained optimization in production.

Changshuai Wei, Benjamin Zelditch, Joyce Chen et al.

Computational marketing has become increasingly important in today's digital world, facing challenges such as massive heterogeneous data, multi-channel customer journeys, and limited marketing budgets. In this paper, we propose a general framework for marketing AI systems, the Neural Optimization with Adaptive Heuristics (NOAH) framework. NOAH is the first general framework for marketing optimization that considers both to-business (2B) and to-consumer (2C) products, as well as both owned and paid channels. We describe key modules of the NOAH framework, including prediction, optimization, and adaptive heuristics, providing examples for bidding and content optimization. We then detail the successful application of NOAH to LinkedIn's email marketing system, showcasing significant wins over the legacy ranking system. Additionally, we share details and insights that are broadly useful, particularly on: (i) addressing delayed feedback with lifetime value, (ii) performing large-scale linear programming with randomization, (iii) improving retrieval with audience expansion, (iv) reducing signal dilution in targeting tests, and (v) handling zero-inflated heavy-tail metrics in statistical testing.