Yu Su

Xiang Deng, Yu Gu, Boyuan Zheng et al. · microsoft-research

We introduce Mind2Web, the first dataset for developing and evaluating generalist agents for the web that can follow language instructions to complete complex tasks on any website. Existing datasets for web agents either use simulated websites or only cover a limited set of websites and tasks, thus not suitable for generalist web agents. With over 2,000 open-ended tasks collected from 137 websites spanning 31 domains and crowdsourced action sequences for the tasks, Mind2Web provides three necessary ingredients for building generalist web agents: 1) diverse domains, websites, and tasks, 2) use of real-world websites instead of simulated and simplified ones, and 3) a broad spectrum of user interaction patterns. Based on Mind2Web, we conduct an initial exploration of using large language models (LLMs) for building generalist web agents. While the raw HTML of real-world websites are often too large to be fed to LLMs, we show that first filtering it with a small LM significantly improves the effectiveness and efficiency of LLMs. Our solution demonstrates a decent level of performance, even on websites or entire domains the model has never seen before, but there is still a substantial room to improve towards truly generalizable agents. We open-source our dataset, model implementation, and trained models (https://osu-nlp-group.github.io/Mind2Web) to facilitate further research on building a generalist agent for the web.

M. Maruf, Arka Daw, Kazi Sajeed Mehrab et al. · microsoft-research

Images are increasingly becoming the currency for documenting biodiversity on the planet, providing novel opportunities for accelerating scientific discoveries in the field of organismal biology, especially with the advent of large vision-language models (VLMs). We ask if pre-trained VLMs can aid scientists in answering a range of biologically relevant questions without any additional fine-tuning. In this paper, we evaluate the effectiveness of 12 state-of-the-art (SOTA) VLMs in the field of organismal biology using a novel dataset, VLM4Bio, consisting of 469K question-answer pairs involving 30K images from three groups of organisms: fishes, birds, and butterflies, covering five biologically relevant tasks. We also explore the effects of applying prompting techniques and tests for reasoning hallucination on the performance of VLMs, shedding new light on the capabilities of current SOTA VLMs in answering biologically relevant questions using images. The code and datasets for running all the analyses reported in this paper can be found at https://github.com/sammarfy/VLM4Bio.

Chan Hee Song, Jiaman Wu, Clayton Washington et al. · microsoft-research

This study focuses on using large language models (LLMs) as a planner for embodied agents that can follow natural language instructions to complete complex tasks in a visually-perceived environment. The high data cost and poor sample efficiency of existing methods hinders the development of versatile agents that are capable of many tasks and can learn new tasks quickly. In this work, we propose a novel method, LLM-Planner, that harnesses the power of large language models to do few-shot planning for embodied agents. We further propose a simple but effective way to enhance LLMs with physical grounding to generate and update plans that are grounded in the current environment. Experiments on the ALFRED dataset show that our method can achieve very competitive few-shot performance: Despite using less than 0.5% of paired training data, LLM-Planner achieves competitive performance with recent baselines that are trained using the full training data. Existing methods can barely complete any task successfully under the same few-shot setting. Our work opens the door for developing versatile and sample-efficient embodied agents that can quickly learn many tasks. Website: https://dki-lab.github.io/LLM-Planner

Lingbo Mo, Shijie Chen, Ziru Chen et al. · microsoft-research

We introduce TacoBot, a user-centered task-oriented digital assistant designed to guide users through complex real-world tasks with multiple steps. Covering a wide range of cooking and how-to tasks, we aim to deliver a collaborative and engaging dialogue experience. Equipped with language understanding, dialogue management, and response generation components supported by a robust search engine, TacoBot ensures efficient task assistance. To enhance the dialogue experience, we explore a series of data augmentation strategies using LLMs to train advanced neural models continuously. TacoBot builds upon our successful participation in the inaugural Alexa Prize TaskBot Challenge, where our team secured third place among ten competing teams. We offer TacoBot as an open-source framework that serves as a practical example for deploying task-oriented dialogue systems.

Yu Gu, Yu Su · microsoft-research

Question answering on knowledge bases (KBQA) poses a unique challenge for semantic parsing research due to two intertwined challenges: large search space and ambiguities in schema linking. Conventional ranking-based KBQA models, which rely on a candidate enumeration step to reduce the search space, struggle with flexibility in predicting complicated queries and have impractical running time. In this paper, we present ArcaneQA, a novel generation-based model that addresses both the large search space and the schema linking challenges in a unified framework with two mutually boosting ingredients: dynamic program induction for tackling the large search space and dynamic contextualized encoding for schema linking. Experimental results on multiple popular KBQA datasets demonstrate the highly competitive performance of ArcaneQA in both effectiveness and efficiency.

Yu Gu, Xiang Deng, Yu Su · microsoft-research

A key missing capacity of current language models (LMs) is grounding to real-world environments. Most existing work for grounded language understanding uses LMs to directly generate plans that can be executed in the environment to achieve the desired effects. It thereby casts the burden of ensuring grammaticality, faithfulness, and controllability all on the LMs. We propose Pangu, a generic framework for grounded language understanding that capitalizes on the discriminative ability of LMs instead of their generative ability. Pangu consists of a symbolic agent and a neural LM working in a concerted fashion: The agent explores the environment to incrementally construct valid plans, and the LM evaluates the plausibility of the candidate plans to guide the search process. A case study on the challenging problem of knowledge base question answering (KBQA), which features a massive environment, demonstrates the remarkable effectiveness and flexibility of Pangu: A BERT-base LM is sufficient for setting a new record on standard KBQA datasets, and larger LMs further bring substantial gains. Pangu also enables, for the first time, effective few-shot in-context learning for KBQA with large LMs such as Codex.

Yu Gu, Vardaan Pahuja, Gong Cheng et al. · microsoft-research

Recent advances in deep learning have greatly propelled the research on semantic parsing. Improvement has since been made in many downstream tasks, including natural language interface to web APIs, text-to-SQL generation, among others. However, despite the close connection shared with these tasks, research on question answering over knowledge bases (KBQA) has comparatively been progressing slowly. We identify and attribute this to two unique challenges of KBQA, schema-level complexity and fact-level complexity. In this survey, we situate KBQA in the broader literature of semantic parsing and give a comprehensive account of how existing KBQA approaches attempt to address the unique challenges. Regardless of the unique challenges, we argue that we can still take much inspiration from the literature of semantic parsing, which has been overlooked by existing research on KBQA. Based on our discussion, we can better understand the bottleneck of current KBQA research and shed light on promising directions for KBQA to keep up with the literature of semantic parsing, particularly in the era of pre-trained language models.

Fatemehsadat Mireshghallah, Yu Su, Tatsunori Hashimoto et al. · microsoft-research

Task-oriented dialogue systems often assist users with personal or confidential matters. For this reason, the developers of such a system are generally prohibited from observing actual usage. So how can they know where the system is failing and needs more training data or new functionality? In this work, we study ways in which realistic user utterances can be generated synthetically, to help increase the linguistic and functional coverage of the system, without compromising the privacy of actual users. To this end, we propose a two-stage Differentially Private (DP) generation method which first generates latent semantic parses, and then generates utterances based on the parses. Our proposed approach improves MAUVE by 2.5$\times$ and parse tree function type overlap by 1.3$\times$ relative to current approaches for private synthetic data generation, improving both on fluency and semantic coverage. We further validate our approach on a realistic domain adaptation task of adding new functionality from private user data to a semantic parser, and show overall gains of 8.5% points in accuracy with the new feature.

Cheng-Hao Tu, Hong-You Chen, Zheda Mai et al. · microsoft-research

We propose a learning problem involving adapting a pre-trained source model to the target domain for classifying all classes that appeared in the source data, using target data that covers only a partial label space. This problem is practical, as it is unrealistic for the target end-users to collect data for all classes prior to adaptation. However, it has received limited attention in the literature. To shed light on this issue, we construct benchmark datasets and conduct extensive experiments to uncover the inherent challenges. We found a dilemma -- on the one hand, adapting to the new target domain is important to claim better performance; on the other hand, we observe that preserving the classification accuracy of classes missing in the target adaptation data is highly challenging, let alone improving them. To tackle this, we identify two key directions: 1) disentangling domain gradients from classification gradients, and 2) preserving class relationships. We present several effective solutions that maintain the accuracy of the missing classes and enhance the overall performance, establishing solid baselines for holistic transfer of pre-trained models with partial target data.

Elias Stengel-Eskin, Emmanouil Antonios Platanios, Adam Pauls et al. · microsoft-research

In natural language understanding (NLU) production systems, users' evolving needs necessitate the addition of new features over time, indexed by new symbols added to the meaning representation space. This requires additional training data and results in ever-growing datasets. We present the first systematic investigation of this incremental symbol learning scenario. Our analysis reveals a troubling quirk in building broad-coverage NLU systems: as the training dataset grows, performance on the new symbol often decreases if we do not accordingly increase its training data. This suggests that it becomes more difficult to learn new symbols with a larger training dataset. We show that this trend holds for multiple mainstream models on two common NLU tasks: intent recognition and semantic parsing. Rejecting class imbalance as the sole culprit, we reveal that the trend is closely associated with an effect we call source signal dilution, where strong lexical cues for the new symbol become diluted as the training dataset grows. Selectively dropping training examples to prevent dilution often reverses the trend, showing the over-reliance of mainstream neural NLU models on simple lexical cues. Code, models, and data are available at https://aka.ms/nlu-incremental-symbol-learning

Shijie Chen, Ziru Chen, Xiang Deng et al. · microsoft-research

We present TacoBot, a task-oriented dialogue system built for the inaugural Alexa Prize TaskBot Challenge, which assists users in completing multi-step cooking and home improvement tasks. TacoBot is designed with a user-centered principle and aspires to deliver a collaborative and accessible dialogue experience. Towards that end, it is equipped with accurate language understanding, flexible dialogue management, and engaging response generation. Furthermore, TacoBot is backed by a strong search engine and an automated end-to-end test suite. In bootstrapping the development of TacoBot, we explore a series of data augmentation strategies to train advanced neural language processing models and continuously improve the dialogue experience with collected real conversations. At the end of the semifinals, TacoBot achieved an average rating of 3.55/5.0.

Shuanghong Shen, Enhong Chen, Bihan Xu et al.

Knowledge tracing (KT) aims to assess individuals' evolving knowledge states according to their learning interactions with different exercises in online learning systems (OIS), which is critical in supporting decision-making for subsequent intelligent services, such as personalized learning source recommendation. Existing researchers have broadly studied KT and developed many effective methods. However, most of them assume that students' historical interactions are uniformly distributed in a continuous sequence, ignoring the fact that actual interaction sequences are organized based on a series of quizzes with clear boundaries, where interactions within a quiz are consecutively completed, but interactions across different quizzes are discrete and may be spaced over days. In this paper, we present the Quiz-based Knowledge Tracing (QKT) model to monitor students' knowledge states according to their quiz-based learning interactions. Specifically, as students' interactions within a quiz are continuous and have the same or similar knowledge concepts, we design the adjacent gate followed by a global average pooling layer to capture the intra-quiz short-term knowledge influence. Then, as various quizzes tend to focus on different knowledge concepts, we respectively measure the inter-quiz knowledge substitution by the gated recurrent unit and the inter-quiz knowledge complementarity by the self-attentive encoder with a novel recency-aware attention mechanism. Finally, we integrate the inter-quiz long-term knowledge substitution and complementarity across different quizzes to output students' evolving knowledge states. Extensive experimental results on three public real-world datasets demonstrate that QKT achieves state-of-the-art performance compared to existing methods. Further analyses confirm that QKT is promising in designing more effective quizzes.

Bernal Jiménez Gutiérrez, Yiheng Shu, Yu Gu et al. · microsoft-research

In order to thrive in hostile and ever-changing natural environments, mammalian brains evolved to store large amounts of knowledge about the world and continually integrate new information while avoiding catastrophic forgetting. Despite the impressive accomplishments, large language models (LLMs), even with retrieval-augmented generation (RAG), still struggle to efficiently and effectively integrate a large amount of new experiences after pre-training. In this work, we introduce HippoRAG, a novel retrieval framework inspired by the hippocampal indexing theory of human long-term memory to enable deeper and more efficient knowledge integration over new experiences. HippoRAG synergistically orchestrates LLMs, knowledge graphs, and the Personalized PageRank algorithm to mimic the different roles of neocortex and hippocampus in human memory. We compare HippoRAG with existing RAG methods on multi-hop question answering and show that our method outperforms the state-of-the-art methods remarkably, by up to 20%. Single-step retrieval with HippoRAG achieves comparable or better performance than iterative retrieval like IRCoT while being 10-30 times cheaper and 6-13 times faster, and integrating HippoRAG into IRCoT brings further substantial gains. Finally, we show that our method can tackle new types of scenarios that are out of reach of existing methods. Code and data are available at https://github.com/OSU-NLP-Group/HippoRAG.

Bernal Jiménez Gutiérrez, Yiheng Shu, Weijian Qi et al. · microsoft-research

Our ability to continuously acquire, organize, and leverage knowledge is a key feature of human intelligence that AI systems must approximate to unlock their full potential. Given the challenges in continual learning with large language models (LLMs), retrieval-augmented generation (RAG) has become the dominant way to introduce new information. However, its reliance on vector retrieval hinders its ability to mimic the dynamic and interconnected nature of human long-term memory. Recent RAG approaches augment vector embeddings with various structures like knowledge graphs to address some of these gaps, namely sense-making and associativity. However, their performance on more basic factual memory tasks drops considerably below standard RAG. We address this unintended deterioration and propose HippoRAG 2, a framework that outperforms standard RAG comprehensively on factual, sense-making, and associative memory tasks. HippoRAG 2 builds upon the Personalized PageRank algorithm used in HippoRAG and enhances it with deeper passage integration and more effective online use of an LLM. This combination pushes this RAG system closer to the effectiveness of human long-term memory, achieving a 7% improvement in associative memory tasks over the state-of-the-art embedding model while also exhibiting superior factual knowledge and sense-making memory capabilities. This work paves the way for non-parametric continual learning for LLMs. Code and data are available at https://github.com/OSU-NLP-Group/HippoRAG.

Jian Xie, Kai Zhang, Jiangjie Chen et al.

By providing external information to large language models (LLMs), tool augmentation (including retrieval augmentation) has emerged as a promising solution for addressing the limitations of LLMs' static parametric memory. However, how receptive are LLMs to such external evidence, especially when the evidence conflicts with their parametric memory? We present the first comprehensive and controlled investigation into the behavior of LLMs when encountering knowledge conflicts. We propose a systematic framework to elicit high-quality parametric memory from LLMs and construct the corresponding counter-memory, which enables us to conduct a series of controlled experiments. Our investigation reveals seemingly contradicting behaviors of LLMs. On the one hand, different from prior wisdom, we find that LLMs can be highly receptive to external evidence even when that conflicts with their parametric memory, given that the external evidence is coherent and convincing. On the other hand, LLMs also demonstrate a strong confirmation bias when the external evidence contains some information that is consistent with their parametric memory, despite being presented with conflicting evidence at the same time. These results pose important implications that are worth careful consideration for the further development and deployment of tool- and retrieval-augmented LLMs. Resources are available at https://github.com/OSU-NLP-Group/LLM-Knowledge-Conflict.

Tianle Li, Xueguang Ma, Alex Zhuang et al.

Question answering over knowledge bases is considered a difficult problem due to the challenge of generalizing to a wide variety of possible natural language questions. Additionally, the heterogeneity of knowledge base schema items between different knowledge bases often necessitates specialized training for different knowledge base question-answering (KBQA) datasets. To handle questions over diverse KBQA datasets with a unified training-free framework, we propose KB-BINDER, which for the first time enables few-shot in-context learning over KBQA tasks. Firstly, KB-BINDER leverages large language models like Codex to generate logical forms as the draft for a specific question by imitating a few demonstrations. Secondly, KB-BINDER grounds on the knowledge base to bind the generated draft to an executable one with BM25 score matching. The experimental results on four public heterogeneous KBQA datasets show that KB-BINDER can achieve a strong performance with only a few in-context demonstrations. Especially on GraphQA and 3-hop MetaQA, KB-BINDER can even outperform the state-of-the-art trained models. On GrailQA and WebQSP, our model is also on par with other fully-trained models. We believe KB-BINDER can serve as an important baseline for future research. Our code is available at https://github.com/ltl3A87/KB-BINDER.

Yu Gu, Kai Zhang, Yuting Ning et al. · microsoft-research

Language agents based on large language models (LLMs) have demonstrated great promise in automating web-based tasks. Recent work has shown that incorporating advanced planning algorithms, e.g., tree search, is advantageous over reactive planning for web agents. However, unlike simulated sandbox environments, real-world environments such as the web are rife with irreversible actions. This undermines the feasibility of backtracking, a cornerstone of (tree) search. Overly relying on test-time search also hurts efficiency. We advocate model-based planning for web agents that employs a world model to simulate and deliberate over the outcome of each candidate action before committing to one. We systematically explore this paradigm by (1) Proposing a model-based planning framework, WebDreamer, which employs LLMs to serve as both world models and value functions; (2) Training specialized LLMs as world models with a scalable data synthesis pipeline. Empirical results demonstrate that WebDreamer achieves substantial performance improvements over reactive baselines. It is competitive, while being 4-5 times more efficient, with tree search in sandbox environments (VisualWebArena) and also works effectively on real-world websites (Online-Mind2Web and Mind2Web-Live). Furthermore, our trained world model, Dreamer-7B, performs comparable to GPT-4o, highlighting the potential of specialized world models for efficient and effective planning in complex web environments.

Boyuan Zheng, Michael Y. Fatemi, Xiaolong Jin et al. · microsoft-research

To survive and thrive in complex environments, humans have evolved sophisticated self-improvement mechanisms through environment exploration, hierarchical abstraction of experiences into reuseable skills, and collaborative construction of an ever-growing skill repertoire. Despite recent advancements, autonomous web agents still lack crucial self-improvement capabilities, struggling with procedural knowledge abstraction, refining skills, and skill composition. In this work, we introduce SkillWeaver, a skill-centric framework enabling agents to self-improve by autonomously synthesizing reusable skills as APIs. Given a new website, the agent autonomously discovers skills, executes them for practice, and distills practice experiences into robust APIs. Iterative exploration continually expands a library of lightweight, plug-and-play APIs, significantly enhancing the agent's capabilities. Experiments on WebArena and real-world websites demonstrate the efficacy of SkillWeaver, achieving relative success rate improvements of 31.8% and 39.8%, respectively. Additionally, APIs synthesized by strong agents substantially enhance weaker agents through transferable skills, yielding improvements of up to 54.3% on WebArena. These results demonstrate the effectiveness of honing diverse website interactions into APIs, which can be seamlessly shared among various web agents.

Tianshu Zhang, Changchang Liu, Wei-Han Lee et al.

This paper studies a new task of federated learning (FL) for semantic parsing, where multiple clients collaboratively train one global model without sharing their semantic parsing data. By leveraging data from multiple clients, the FL paradigm can be especially beneficial for clients that have little training data to develop a data-hungry neural semantic parser on their own. We propose an evaluation setup to study this task, where we re-purpose widely-used single-domain text-to-SQL datasets as clients to form a realistic heterogeneous FL setting and collaboratively train a global model. As standard FL algorithms suffer from the high client heterogeneity in our realistic setup, we further propose a novel LOss Reduction Adjusted Re-weighting (Lorar) mechanism to mitigate the performance degradation, which adjusts each client's contribution to the global model update based on its training loss reduction during each round. Our intuition is that the larger the loss reduction, the further away the current global model is from the client's local optimum, and the larger weight the client should get. By applying Lorar to three widely adopted FL algorithms (FedAvg, FedOPT and FedProx), we observe that their performance can be improved substantially on average (4%-20% absolute gain under MacroAvg) and that clients with smaller datasets enjoy larger performance gains. In addition, the global model converges faster for almost all the clients.

Chan Hee Song, Jihyung Kil, Tai-Yu Pan et al.

We study the problem of developing autonomous agents that can follow human instructions to infer and perform a sequence of actions to complete the underlying task. Significant progress has been made in recent years, especially for tasks with short horizons. However, when it comes to long-horizon tasks with extended sequences of actions, an agent can easily ignore some instructions or get stuck in the middle of the long instructions and eventually fail the task. To address this challenge, we propose a model-agnostic milestone-based task tracker (M-TRACK) to guide the agent and monitor its progress. Specifically, we propose a milestone builder that tags the instructions with navigation and interaction milestones which the agent needs to complete step by step, and a milestone checker that systemically checks the agent's progress in its current milestone and determines when to proceed to the next. On the challenging ALFRED dataset, our M-TRACK leads to a notable 33% and 52% relative improvement in unseen success rate over two competitive base models.