Feng Chen

Lequan Lin, Dai Shi, Andi Han et al.

Supervised learning relies on high-quality labeled data, but obtaining such data through human annotation is both expensive and time-consuming. Recent work explores using large language models (LLMs) for annotation, but LLM-generated labels still fall short of human-level quality. To address this problem, we propose the Annotation with Critical Thinking (ACT) data pipeline, where LLMs serve not only as annotators but also as judges to critically identify potential errors. Human effort is then directed towards reviewing only the most "suspicious" cases, significantly improving the human annotation efficiency. Our major contributions are as follows: (1) ACT is applicable to a wide range of domains, including natural language processing (NLP), computer vision (CV), and multimodal understanding, by leveraging multimodal-LLMs (MLLMs). (2) Through empirical studies, we derive 7 insights on how to enhance annotation quality while efficiently reducing the human cost, and then translate these findings into user-friendly guidelines. (3) We theoretically analyze how to modify the loss function so that models trained on ACT data achieve similar performance to those trained on fully human-annotated data. Our experiments show that the performance gap can be reduced to less than 2% on most benchmark datasets while saving up to 90% of human costs.

Manas Satish Bedmutha, Feng Chen, Andrea Hartzler et al.

Effective communication between providers and their patients influences health and care outcomes. The effectiveness of such conversations has been linked not only to the exchange of clinical information, but also to a range of interpersonal behaviors; commonly referred to as social signals, which are often conveyed through non-verbal cues and shape the quality of the patient-provider relationship. Recent advances in large language models (LLMs) have demonstrated an increasing ability to infer emotional and social behaviors even when analyzing only textual information. As automation increases also in clinical settings, such as for transcription of patient-provider conversations, there is growing potential for LLMs to automatically analyze and extract social behaviors from these interactions. To explore the foundational capabilities of LLMs in tracking social signals in clinical dialogue, we designed task-specific prompts and evaluated model performance across multiple architectures and prompting styles using a highly imbalanced, annotated dataset spanning 20 distinct social signals such as provider dominance, patient warmth, etc. We present the first system capable of tracking all these 20 coded signals, and uncover patterns in LLM behavior. Further analysis of model configurations and clinical context provides insights for enhancing LLM performance on social signal processing tasks in healthcare settings.