Wei Wu

Kun Zhou, Wayne Xin Zhao, Sirui Wang et al.

Recent works have shown that powerful pre-trained language models (PLM) can be fooled by small perturbations or intentional attacks. To solve this issue, various data augmentation techniques are proposed to improve the robustness of PLMs. However, it is still challenging to augment semantically relevant examples with sufficient diversity. In this work, we present Virtual Data Augmentation (VDA), a general framework for robustly fine-tuning PLMs. Based on the original token embeddings, we construct a multinomial mixture for augmenting virtual data embeddings, where a masked language model guarantees the semantic relevance and the Gaussian noise provides the augmentation diversity. Furthermore, a regularized training strategy is proposed to balance the two aspects. Extensive experiments on six datasets show that our approach is able to improve the robustness of PLMs and alleviate the performance degradation under adversarial attacks. Our codes and data are publicly available at \textcolor{blue}{\url{https://github.com/RUCAIBox/VDA}}.

Yuxian Meng, Wei Wu, Fei Wang et al.

It is intuitive that NLP tasks for logographic languages like Chinese should benefit from the use of the glyph information in those languages. However, due to the lack of rich pictographic evidence in glyphs and the weak generalization ability of standard computer vision models on character data, an effective way to utilize the glyph information remains to be found. In this paper, we address this gap by presenting Glyce, the glyph-vectors for Chinese character representations. We make three major innovations: (1) We use historical Chinese scripts (e.g., bronzeware script, seal script, traditional Chinese, etc) to enrich the pictographic evidence in characters; (2) We design CNN structures (called tianzege-CNN) tailored to Chinese character image processing; and (3) We use image-classification as an auxiliary task in a multi-task learning setup to increase the model's ability to generalize. We show that glyph-based models are able to consistently outperform word/char ID-based models in a wide range of Chinese NLP tasks. We are able to set new state-of-the-art results for a variety of Chinese NLP tasks, including tagging (NER, CWS, POS), sentence pair classification, single sentence classification tasks, dependency parsing, and semantic role labeling. For example, the proposed model achieves an F1 score of 80.6 on the OntoNotes dataset of NER, +1.5 over BERT; it achieves an almost perfect accuracy of 99.8\% on the Fudan corpus for text classification. Code found at https://github.com/ShannonAI/glyce.

Xiangyu Xi, Wei Ye, Shikun Zhang et al.

Capturing interactions among event arguments is an essential step towards robust event argument extraction (EAE). However, existing efforts in this direction suffer from two limitations: 1) The argument role type information of contextual entities is mainly utilized as training signals, ignoring the potential merits of directly adopting it as semantically rich input features; 2) The argument-level sequential semantics, which implies the overall distribution pattern of argument roles over an event mention, is not well characterized. To tackle the above two bottlenecks, we formalize EAE as a Seq2Seq-like learning problem for the first time, where a sentence with a specific event trigger is mapped to a sequence of event argument roles. A neural architecture with a novel Bi-directional Entity-level Recurrent Decoder (BERD) is proposed to generate argument roles by incorporating contextual entities' argument role predictions, like a word-by-word text generation process, thereby distinguishing implicit argument distribution patterns within an event more accurately.

Yuanmeng Yan, Rumei Li, Sirui Wang et al.

Learning high-quality sentence representations benefits a wide range of natural language processing tasks. Though BERT-based pre-trained language models achieve high performance on many downstream tasks, the native derived sentence representations are proved to be collapsed and thus produce a poor performance on the semantic textual similarity (STS) tasks. In this paper, we present ConSERT, a Contrastive Framework for Self-Supervised Sentence Representation Transfer, that adopts contrastive learning to fine-tune BERT in an unsupervised and effective way. By making use of unlabeled texts, ConSERT solves the collapse issue of BERT-derived sentence representations and make them more applicable for downstream tasks. Experiments on STS datasets demonstrate that ConSERT achieves an 8\% relative improvement over the previous state-of-the-art, even comparable to the supervised SBERT-NLI. And when further incorporating NLI supervision, we achieve new state-of-the-art performance on STS tasks. Moreover, ConSERT obtains comparable results with only 1000 samples available, showing its robustness in data scarcity scenarios.

Hongyin Tang, Xingwu Sun, Beihong Jin et al.

Recently, the retrieval models based on dense representations have been gradually applied in the first stage of the document retrieval tasks, showing better performance than traditional sparse vector space models. To obtain high efficiency, the basic structure of these models is Bi-encoder in most cases. However, this simple structure may cause serious information loss during the encoding of documents since the queries are agnostic. To address this problem, we design a method to mimic the queries on each of the documents by an iterative clustering process and represent the documents by multiple pseudo queries (i.e., the cluster centroids). To boost the retrieval process using approximate nearest neighbor search library, we also optimize the matching function with a two-step score calculation procedure. Experimental results on several popular ranking and QA datasets show that our model can achieve state-of-the-art results.

Jiahao Bu, Lei Ren, Shuang Zheng et al.

Sentiment analysis has attracted increasing attention in e-commerce. The sentiment polarities underlying user reviews are of great value for business intelligence. Aspect category sentiment analysis (ACSA) and review rating prediction (RP) are two essential tasks to detect the fine-to-coarse sentiment polarities. %Considering the sentiment of the aspects(ACSA) and the overall review rating(RP) simultaneously has the potential to improve the overall performance. ACSA and RP are highly correlated and usually employed jointly in real-world e-commerce scenarios. While most public datasets are constructed for ACSA and RP separately, which may limit the further exploitation of both tasks. To address the problem and advance related researches, we present a large-scale Chinese restaurant review dataset \textbf{ASAP} including $46,730$ genuine reviews from a leading online-to-offline (O2O) e-commerce platform in China. Besides a $5$-star scale rating, each review is manually annotated according to its sentiment polarities towards $18$ pre-defined aspect categories. We hope the release of the dataset could shed some light on the fields of sentiment analysis. Moreover, we propose an intuitive yet effective joint model for ACSA and RP. Experimental results demonstrate that the joint model outperforms state-of-the-art baselines on both tasks.

Yufan Zhao, Wei Wu, Can Xu

We study knowledge-grounded dialogue generation with pre-trained language models. Instead of pursuing new state-of-the-art on benchmarks, we try to understand if the knowledge stored in parameters of the pre-trained models is already enough to ground open domain dialogues, and thus allows us to get rid of the dependency on external knowledge sources in generation. Through extensive experiments on benchmarks, we find that by fine-tuning with a few dialogues containing knowledge, the pre-trained language models can outperform the state-of-the-art model that requires external knowledge in automatic evaluation and human judgment, suggesting a positive answer to the question we raised.

Xueliang Zhao, Wei Wu, Can Xu et al.

We study knowledge-grounded dialogue generation with pre-trained language models. To leverage the redundant external knowledge under capacity constraint, we propose equipping response generation defined by a pre-trained language model with a knowledge selection module, and an unsupervised approach to jointly optimizing knowledge selection and response generation with unlabeled dialogues. Empirical results on two benchmarks indicate that our model can significantly outperform state-of-the-art methods in both automatic evaluation and human judgment.

Ze Yang, Wei Wu, Can Xu et al.

Generating responses following a desired style has great potentials to extend applications of open-domain dialogue systems, yet is refrained by lacking of parallel data for training. In this work, we explore the challenging task with pre-trained language models that have brought breakthrough to various natural language tasks. To this end, we introduce a KL loss and a style classifier to the fine-tuning step in order to steer response generation towards the target style in both a word-level and a sentence-level. Comprehensive empirical studies with two public datasets indicate that our model can significantly outperform state-of-the-art methods in terms of both style consistency and contextual coherence.

Linxiao Li, Can Xu, Wei Wu et al.

While neural conversation models have shown great potentials towards generating informative and engaging responses via introducing external knowledge, learning such a model often requires knowledge-grounded dialogues that are difficult to obtain. To overcome the data challenge and reduce the cost of building a knowledge-grounded dialogue system, we explore the problem under a zero-resource setting by assuming no context-knowledge-response triples are needed for training. To this end, we propose representing the knowledge that bridges a context and a response and the way that the knowledge is expressed as latent variables, and devise a variational approach that can effectively estimate a generation model from a dialogue corpus and a knowledge corpus that are independent with each other. Evaluation results on three benchmarks of knowledge-grounded dialogue generation indicate that our model can achieve comparable performance with state-of-the-art methods that rely on knowledge-grounded dialogues for training, and exhibits a good generalization ability over different topics and different datasets.

Yufan Zhao, Can Xu, Wei Wu et al.

We study multi-turn response generation for open-domain dialogues. The existing state-of-the-art addresses the problem with deep neural architectures. While these models improved response quality, their complexity also hinders the application of the models in real systems. In this work, we pursue a model that has a simple structure yet can effectively leverage conversation contexts for response generation. To this end, we propose four auxiliary tasks including word order recovery, utterance order recovery, masked word recovery, and masked utterance recovery, and optimize the objectives of these tasks together with maximizing the likelihood of generation. By this means, the auxiliary tasks that relate to context understanding can guide the learning of the generation model to achieve a better local optimum. Empirical studies with three benchmarks indicate that our model can significantly outperform state-of-the-art generation models in terms of response quality on both automatic evaluation and human judgment, and at the same time enjoys a much faster decoding process.

Hao Wang, Bin Guo, Wei Wu et al.

Text generation system has made massive promising progress contributed by deep learning techniques and has been widely applied in our life. However, existing end-to-end neural models suffer from the problem of tending to generate uninformative and generic text because they cannot ground input context with background knowledge. In order to solve this problem, many researchers begin to consider combining external knowledge in text generation systems, namely knowledge-enhanced text generation. The challenges of knowledge enhanced text generation including how to select the appropriate knowledge from large-scale knowledge bases, how to read and understand extracted knowledge, and how to integrate knowledge into generation process. This survey gives a comprehensive review of knowledge-enhanced text generation systems, summarizes research progress to solving these challenges and proposes some open issues and research directions.

Xueliang Zhao, Wei Wu, Chongyang Tao et al.

Responding with knowledge has been recognized as an important capability for an intelligent conversational agent. Yet knowledge-grounded dialogues, as training data for learning such a response generation model, are difficult to obtain. Motivated by the challenge in practice, we consider knowledge-grounded dialogue generation under a natural assumption that only limited training examples are available. In such a low-resource setting, we devise a disentangled response decoder in order to isolate parameters that depend on knowledge-grounded dialogues from the entire generation model. By this means, the major part of the model can be learned from a large number of ungrounded dialogues and unstructured documents, while the remaining small parameters can be well fitted using the limited training examples. Evaluation results on two benchmarks indicate that with only 1/8 training data, our model can achieve the state-of-the-art performance and generalize well on out-of-domain knowledge.

Duo Chai, Wei Wu, Qinghong Han et al.

The task of text classification is usually divided into two stages: {\it text feature extraction} and {\it classification}. In this standard formalization categories are merely represented as indexes in the label vocabulary, and the model lacks for explicit instructions on what to classify. Inspired by the current trend of formalizing NLP problems as question answering tasks, we propose a new framework for text classification, in which each category label is associated with a category description. Descriptions are generated by hand-crafted templates or using abstractive/extractive models from reinforcement learning. The concatenation of the description and the text is fed to the classifier to decide whether or not the current label should be assigned to the text. The proposed strategy forces the model to attend to the most salient texts with respect to the label, which can be regarded as a hard version of attention, leading to better performances. We observe significant performance boosts over strong baselines on a wide range of text classification tasks including single-label classification, multi-label classification and multi-aspect sentiment analysis.

Wei Wu, Fei Wang, Arianna Yuan et al.

In this paper, we present an accurate and extensible approach for the coreference resolution task. We formulate the problem as a span prediction task, like in machine reading comprehension (MRC): A query is generated for each candidate mention using its surrounding context, and a span prediction module is employed to extract the text spans of the coreferences within the document using the generated query. This formulation comes with the following key advantages: (1) The span prediction strategy provides the flexibility of retrieving mentions left out at the mention proposal stage; (2) In the MRC framework, encoding the mention and its context explicitly in a query makes it possible to have a deep and thorough examination of cues embedded in the context of coreferent mentions; and (3) A plethora of existing MRC datasets can be used for data augmentation to improve the model's generalization capability. Experiments demonstrate significant performance boost over previous models, with 87.5 (+2.5) F1 score on the GAP benchmark and 83.1 (+3.5) F1 score on the CoNLL-2012 benchmark.

Ze Yang, Can Xu, Wei Wu et al.

Automatic news comment generation is a new testbed for techniques of natural language generation. In this paper, we propose a "read-attend-comment" procedure for news comment generation and formalize the procedure with a reading network and a generation network. The reading network comprehends a news article and distills some important points from it, then the generation network creates a comment by attending to the extracted discrete points and the news title. We optimize the model in an end-to-end manner by maximizing a variational lower bound of the true objective using the back-propagation algorithm. Experimental results on two datasets indicate that our model can significantly outperform existing methods in terms of both automatic evaluation and human judgment.

Bin Guo, Hao Wang, Yasan Ding et al.

In recent years, with the development of deep learning, text generation technology has undergone great changes and provided many kinds of services for human beings, such as restaurant reservation and daily communication. The automatically generated text is becoming more and more fluent so researchers begin to consider more anthropomorphic text generation technology, that is the conditional text generation, including emotional text generation, personalized text generation, and so on. Conditional Text Generation (CTG) has thus become a research hotspot. As a promising research field, we find that many efforts have been paid to exploring it. Therefore, we aim to give a comprehensive review of the new research trends of CTG. We first summary several key techniques and illustrate the technical evolution route in the field of neural text generation, based on the concept model of CTG. We further make an investigation of existing CTG fields and propose several general learning models for CTG. Finally, we discuss the open issues and promising research directions of CTG.

Can Xu, Wei Wu, Chongyang Tao et al.

We present open domain response generation with meta-words. A meta-word is a structured record that describes various attributes of a response, and thus allows us to explicitly model the one-to-many relationship within open domain dialogues and perform response generation in an explainable and controllable manner. To incorporate meta-words into generation, we enhance the sequence-to-sequence architecture with a goal tracking memory network that formalizes meta-word expression as a goal and manages the generation process to achieve the goal with a state memory panel and a state controller. Experimental results on two large-scale datasets indicate that our model can significantly outperform several state-of-the-art generation models in terms of response relevance, response diversity, accuracy of one-to-many modeling, accuracy of meta-word expression, and human evaluation.

Jiazhan Feng, Chongyang Tao, Wei Wu et al.

We study learning of a matching model for response selection in retrieval-based dialogue systems. The problem is equally important with designing the architecture of a model, but is less explored in existing literature. To learn a robust matching model from noisy training data, we propose a general co-teaching framework with three specific teaching strategies that cover both teaching with loss functions and teaching with data curriculum. Under the framework, we simultaneously learn two matching models with independent training sets. In each iteration, one model transfers the knowledge learned from its training set to the other model, and at the same time receives the guide from the other model on how to overcome noise in training. Through being both a teacher and a student, the two models learn from each other and get improved together. Evaluation results on two public data sets indicate that the proposed learning approach can generally and significantly improve the performance of existing matching models.

Xueliang Zhao, Chongyang Tao, Wei Wu et al.

We present a document-grounded matching network (DGMN) for response selection that can power a knowledge-aware retrieval-based chatbot system. The challenges of building such a model lie in how to ground conversation contexts with background documents and how to recognize important information in the documents for matching. To overcome the challenges, DGMN fuses information in a document and a context into representations of each other, and dynamically determines if grounding is necessary and importance of different parts of the document and the context through hierarchical interaction with a response at the matching step. Empirical studies on two public data sets indicate that DGMN can significantly improve upon state-of-the-art methods and at the same time enjoys good interpretability.

Weitao Feng, Zhihao Hu, Wei Wu et al.

In this paper, we propose a unified Multi-Object Tracking (MOT) framework learning to make full use of long term and short term cues for handling complex cases in MOT scenes. Besides, for better association, we propose switcher-aware classification (SAC), which takes the potential identity-switch causer (switcher) into consideration. Specifically, the proposed framework includes a Single Object Tracking (SOT) sub-net to capture short term cues, a re-identification (ReID) sub-net to extract long term cues and a switcher-aware classifier to make matching decisions using extracted features from the main target and the switcher. Short term cues help to find false negatives, while long term cues avoid critical mistakes when occlusion happens, and the SAC learns to combine multiple cues in an effective way and improves robustness. The method is evaluated on the challenging MOT benchmarks and achieves the state-of-the-art results.

Chongyang Tao, Wei Wu, Can Xu et al.

In this paper, we study context-response matching with pre-trained contextualized representations for multi-turn response selection in retrieval-based chatbots. Existing models, such as Cove and ELMo, are trained with limited context (often a single sentence or paragraph), and may not work well on multi-turn conversations, due to the hierarchical nature, informal language, and domain-specific words. To address the challenges, we propose pre-training hierarchical contextualized representations, including contextual word-level and sentence-level representations, by learning a dialogue generation model from large-scale conversations with a hierarchical encoder-decoder architecture. Then the two levels of representations are blended into the input and output layer of a matching model respectively. Experimental results on two benchmark conversation datasets indicate that the proposed hierarchical contextualized representations can bring significantly and consistently improvement to existing matching models for response selection.

Pengcheng Yang, Xu Sun, Wei Li et al.

Multi-label classification is an important yet challenging task in natural language processing. It is more complex than single-label classification in that the labels tend to be correlated. Existing methods tend to ignore the correlations between labels. Besides, different parts of the text can contribute differently for predicting different labels, which is not considered by existing models. In this paper, we propose to view the multi-label classification task as a sequence generation problem, and apply a sequence generation model with a novel decoder structure to solve it. Extensive experimental results show that our proposed methods outperform previous work by a substantial margin. Further analysis of experimental results demonstrates that the proposed methods not only capture the correlations between labels, but also select the most informative words automatically when predicting different labels.

Yu Wu, Wei Wu, Zhoujun Li et al.

We propose a method that can leverage unlabeled data to learn a matching model for response selection in retrieval-based chatbots. The method employs a sequence-to-sequence architecture (Seq2Seq) model as a weak annotator to judge the matching degree of unlabeled pairs, and then performs learning with both the weak signals and the unlabeled data. Experimental results on two public data sets indicate that matching models get significant improvements when they are learned with the proposed method.

Yu Wu, Wei Wu, Chen Xing et al.

We study the problem of response selection for multi-turn conversation in retrieval-based chatbots. The task requires matching a response candidate with a conversation context, whose challenges include how to recognize important parts of the context, and how to model the relationships among utterances in the context. Existing matching methods may lose important information in contexts as we can interpret them with a unified framework in which contexts are transformed to fixed-length vectors without any interaction with responses before matching. The analysis motivates us to propose a new matching framework that can sufficiently carry the important information in contexts to matching and model the relationships among utterances at the same time. The new framework, which we call a sequential matching framework (SMF), lets each utterance in a context interacts with a response candidate at the first step and transforms the pair to a matching vector. The matching vectors are then accumulated following the order of the utterances in the context with a recurrent neural network (RNN) which models the relationships among the utterances. The context-response matching is finally calculated with the hidden states of the RNN. Under SMF, we propose a sequential convolutional network and sequential attention network and conduct experiments on two public data sets to test their performance. Experimental results show that both models can significantly outperform the state-of-the-art matching methods. We also show that the models are interpretable with visualizations that provide us insights on how they capture and leverage the important information in contexts for matching.

Yu Wu, Wei Wu, Chen Xing et al.

We study response selection for multi-turn conversation in retrieval-based chatbots. Existing work either concatenates utterances in context or matches a response with a highly abstract context vector finally, which may lose relationships among utterances or important contextual information. We propose a sequential matching network (SMN) to address both problems. SMN first matches a response with each utterance in the context on multiple levels of granularity, and distills important matching information from each pair as a vector with convolution and pooling operations. The vectors are then accumulated in a chronological order through a recurrent neural network (RNN) which models relationships among utterances. The final matching score is calculated with the hidden states of the RNN. An empirical study on two public data sets shows that SMN can significantly outperform state-of-the-art methods for response selection in multi-turn conversation.

Chaozhuo Li, Yu Wu, Wei Wu et al.

While automatic response generation for building chatbot systems has drawn a lot of attention recently, there is limited understanding on when we need to consider the linguistic context of an input text in the generation process. The task is challenging, as messages in a conversational environment are short and informal, and evidence that can indicate a message is context dependent is scarce. After a study of social conversation data crawled from the web, we observed that some characteristics estimated from the responses of messages are discriminative for identifying context dependent messages. With the characteristics as weak supervision, we propose using a Long Short Term Memory (LSTM) network to learn a classifier. Our method carries out text representation and classifier learning in a unified framework. Experimental results show that the proposed method can significantly outperform baseline methods on accuracy of classification.