Hailin He

Lingyang Zeng, Guangze Chen, Kaichen Yu et al.

Personalized agents are increasingly applied to assist users across a wide range of tasks. Effective personalized assistance requires not only retrieving explicit facts from past interactions stored in agent memory, but also inferring abstract personal characteristics. However, existing memory benchmarks primarily evaluate whether an agent can retrieve information explicitly stated in conversational histories, failing to provide an effective assessment of deeper user understanding. In this work, we propose Setoka, a benchmark for evaluating memory-augmented personalized agents with hierarchical user understanding from heterogeneous data. Grounded in theories from cognitive and personality psychology, Setoka defines four levels of user understanding, i.e., semantic memory, episodic memory, behavior pattern, and personality trait. Moreover, to enable realistic yet privacy-preserving evaluation, we design a psychometrics-based pipeline that synthesizes diverse, coherent heterogeneous user data and queries at scale. Finally, we leverage Setoka to evaluate 3 language models combined with 5 memory systems for 10 synthetic users. Our comprehensive evaluation reveals that while existing systems perform well on semantic memory retrieval, their performance declines on episodic memory. Moreover, when dealing with behavior pattern and personality trait understanding tasks that require integrating heterogeneous and fragmented information dispersed over time, performance declines even further. These findings demonstrate that user understanding cannot be handled by simple fact retrieval, motivating the design of memory mechanisms for cross-source integration and abstraction over long-term user behavior.

Jijun Chi, Zhenghan Tai, Hanwei Wu et al.

Financial question answering over U.S. Securities and Exchange Commission (SEC) filings requires retrieving and synthesizing heterogeneous evidence dispersed across long, standardized, and highly redundant disclosures. Existing retrieval-augmented and multi-agent systems typically derive retrieval queries directly from the user's question and rank candidates by semantic similarity. Together, these choices create prior-corpus misalignment: a mismatch between model priors and the target filings' structure, terminology, and evidence standards. As a result, query generation misses corpus-specific evidence, while semantic reranking favors topically similar but evidentially invalid false-positive chunks. We propose FinSAgent, an evidence-grounded multi-agent framework that reframes SEC filing QA as corpus-aligned retrieval planning and corrects both ends with a single principle: inject corpus-side conditioning wherever model priors would otherwise dominate. FinSAgent combines (1) role-specialized agents anchored to the mandated 10-K item structure, (2) database-aware query decomposition that conditions each agent's sub-queries on a lightweight, summary-level view of the local corpus, and (3) multi-path retrieval with a learned feature-gated reranker that separates evidential validity from semantic similarity. Across five offline financial QA benchmarks, FinSAgent improves retrieval coverage and answer correctness over strong single-agent and multi-agent baselines; in a three-arm randomized online experiment with 1,000 anonymous user ratings, it also receives higher scores than baselines.