Long Xia

Lixin Zou, Long Xia, Linfang Hou et al.

Sequential decision-making under cost-sensitive tasks is prohibitively daunting, especially for the problem that has a significant impact on people's daily lives, such as malaria control, treatment recommendation. The main challenge faced by policymakers is to learn a policy from scratch by interacting with a complex environment in a few trials. This work introduces a practical, data-efficient policy learning method, named Variance-Bonus Monte Carlo Tree Search~(VB-MCTS), which can copy with very little data and facilitate learning from scratch in only a few trials. Specifically, the solution is a model-based reinforcement learning method. To avoid model bias, we apply Gaussian Process~(GP) regression to estimate the transitions explicitly. With the GP world model, we propose a variance-bonus reward to measure the uncertainty about the world. Adding the reward to the planning with MCTS can result in more efficient and effective exploration. Furthermore, the derived polynomial sample complexity indicates that VB-MCTS is sample efficient. Finally, outstanding performance on a competitive world-level RL competition and extensive experimental results verify its advantage over the state-of-the-art on the challenging malaria control task.

Lixin Zou, Long Xia, Yulong Gu et al.

In this paper, we study collaborative filtering in an interactive setting, in which the recommender agents iterate between making recommendations and updating the user profile based on the interactive feedback. The most challenging problem in this scenario is how to suggest items when the user profile has not been well established, i.e., recommend for cold-start users or warm-start users with taste drifting. Existing approaches either rely on overly pessimistic linear exploration strategy or adopt meta-learning based algorithms in a full exploitation way. In this work, to quickly catch up with the user's interests, we propose to represent the exploration policy with a neural network and directly learn it from the feedback data. Specifically, the exploration policy is encoded in the weights of multi-channel stacked self-attention neural networks and trained with efficient Q-learning by maximizing users' overall satisfaction in the recommender systems. The key insight is that the satisfied recommendations triggered by the exploration recommendation can be viewed as the exploration bonus (delayed reward) for its contribution on improving the quality of the user profile. Therefore, the proposed exploration policy, to balance between learning the user profile and making accurate recommendations, can be directly optimized by maximizing users' long-term satisfaction with reinforcement learning. Extensive experiments and analysis conducted on three benchmark collaborative filtering datasets have demonstrated the advantage of our method over state-of-the-art methods.

Li He, Long Xia, Wei Zeng et al.

It is well known that the historical logs are used for evaluating and learning policies in interactive systems, e.g. recommendation, search, and online advertising. Since direct online policy learning usually harms user experiences, it is more crucial to apply off-policy learning in real-world applications instead. Though there have been some existing works, most are focusing on learning with one single historical policy. However, in practice, usually a number of parallel experiments, e.g. multiple AB tests, are performed simultaneously. To make full use of such historical data, learning policies from multiple loggers becomes necessary. Motivated by this, in this paper, we investigate off-policy learning when the training data coming from multiple historical policies. Specifically, policies, e.g. neural networks, can be learned directly from multi-logger data, with counterfactual estimators. In order to understand the generalization ability of such estimator better, we conduct generalization error analysis for the empirical risk minimization problem. We then introduce the generalization error bound as the new risk function, which can be reduced to a constrained optimization problem. Finally, we give the corresponding learning algorithm for the new constrained problem, where we can appeal to the minimax problems to control the constraints. Extensive experiments on benchmark datasets demonstrate that the proposed methods achieve better performances than the state-of-the-arts.

Xiangyu Zhao, Long Xia, Lixin Zou et al.

With the recent advances in Reinforcement Learning (RL), there have been tremendous interests in employing RL for recommender systems. However, directly training and evaluating a new RL-based recommendation algorithm needs to collect users' real-time feedback in the real system, which is time and efforts consuming and could negatively impact on users' experiences. Thus, it calls for a user simulator that can mimic real users' behaviors where we can pre-train and evaluate new recommendation algorithms. Simulating users' behaviors in a dynamic system faces immense challenges -- (i) the underlining item distribution is complex, and (ii) historical logs for each user are limited. In this paper, we develop a user simulator base on Generative Adversarial Network (GAN). To be specific, the generator captures the underlining distribution of users' historical logs and generates realistic logs that can be considered as augmentations of real logs; while the discriminator not only distinguishes real and fake logs but also predicts users' behaviors. The experimental results based on real-world e-commerce data demonstrate the effectiveness of the proposed simulator.

Lixin Zou, Long Xia, Zhuoye Ding et al.

Recommender systems play a crucial role in our daily lives. Feed streaming mechanism has been widely used in the recommender system, especially on the mobile Apps. The feed streaming setting provides users the interactive manner of recommendation in never-ending feeds. In such an interactive manner, a good recommender system should pay more attention to user stickiness, which is far beyond classical instant metrics, and typically measured by {\bf long-term user engagement}. Directly optimizing the long-term user engagement is a non-trivial problem, as the learning target is usually not available for conventional supervised learning methods. Though reinforcement learning~(RL) naturally fits the problem of maximizing the long term rewards, applying RL to optimize long-term user engagement is still facing challenges: user behaviors are versatile and difficult to model, which typically consists of both instant feedback~(e.g. clicks, ordering) and delayed feedback~(e.g. dwell time, revisit); in addition, performing effective off-policy learning is still immature, especially when combining bootstrapping and function approximation. To address these issues, in this work, we introduce a reinforcement learning framework --- FeedRec to optimize the long-term user engagement. FeedRec includes two components: 1)~a Q-Network which designed in hierarchical LSTM takes charge of modeling complex user behaviors, and 2)~an S-Network, which simulates the environment, assists the Q-Network and voids the instability of convergence in policy learning. Extensive experiments on synthetic data and a real-world large scale data show that FeedRec effectively optimizes the long-term user engagement and outperforms state-of-the-arts.

Xiangyu Zhao, Long Xia, Jiliang Tang et al.

Search, recommendation, and online advertising are the three most important information-providing mechanisms on the web. These information seeking techniques, satisfying users' information needs by suggesting users personalized objects (information or services) at the appropriate time and place, play a crucial role in mitigating the information overload problem. With recent great advances in deep reinforcement learning (DRL), there have been increasing interests in developing DRL based information seeking techniques. These DRL based techniques have two key advantages -- (1) they are able to continuously update information seeking strategies according to users' real-time feedback, and (2) they can maximize the expected cumulative long-term reward from users where reward has different definitions according to information seeking applications such as click-through rate, revenue, user satisfaction and engagement. In this paper, we give an overview of deep reinforcement learning for search, recommendation, and online advertising from methodologies to applications, review representative algorithms, and discuss some appealing research directions.

Xiangyu Zhao, Long Xia, Liang Zhang et al.

Recommender systems can mitigate the information overload problem by suggesting users' personalized items. In real-world recommendations such as e-commerce, a typical interaction between the system and its users is -- users are recommended a page of items and provide feedback; and then the system recommends a new page of items. To effectively capture such interaction for recommendations, we need to solve two key problems -- (1) how to update recommending strategy according to user's \textit{real-time feedback}, and 2) how to generate a page of items with proper display, which pose tremendous challenges to traditional recommender systems. In this paper, we study the problem of page-wise recommendations aiming to address aforementioned two challenges simultaneously. In particular, we propose a principled approach to jointly generate a set of complementary items and the corresponding strategy to display them in a 2-D page; and propose a novel page-wise recommendation framework based on deep reinforcement learning, DeepPage, which can optimize a page of items with proper display based on real-time feedback from users. The experimental results based on a real-world e-commerce dataset demonstrate the effectiveness of the proposed framework.

Xiangyu Zhao, Liang Zhang, Zhuoye Ding et al.

Recommender systems play a crucial role in mitigating the problem of information overload by suggesting users' personalized items or services. The vast majority of traditional recommender systems consider the recommendation procedure as a static process and make recommendations following a fixed strategy. In this paper, we propose a novel recommender system with the capability of continuously improving its strategies during the interactions with users. We model the sequential interactions between users and a recommender system as a Markov Decision Process (MDP) and leverage Reinforcement Learning (RL) to automatically learn the optimal strategies via recommending trial-and-error items and receiving reinforcements of these items from users' feedback. Users' feedback can be positive and negative and both types of feedback have great potentials to boost recommendations. However, the number of negative feedback is much larger than that of positive one; thus incorporating them simultaneously is challenging since positive feedback could be buried by negative one. In this paper, we develop a novel approach to incorporate them into the proposed deep recommender system (DEERS) framework. The experimental results based on real-world e-commerce data demonstrate the effectiveness of the proposed framework. Further experiments have been conducted to understand the importance of both positive and negative feedback in recommendations.

Yufeng Ma, Long Xia, Wenqi Shen et al.

With the emerging of various online video platforms like Youtube, Youku and LeTV, online TV series' reviews become more and more important both for viewers and producers. Customers rely heavily on these reviews before selecting TV series, while producers use them to improve the quality. As a result, automatically classifying reviews according to different requirements evolves as a popular research topic and is essential in our daily life. In this paper, we focused on reviews of hot TV series in China and successfully trained generic classifiers based on eight predefined categories. The experimental results showed promising performance and effectiveness of its generalization to different TV series.