Sunipa Dev

Sunipa Dev, Vinodkumar Prabhakaran, Rutledge Chin Feman et al.

As generative AI technologies are increasingly being launched across the globe, assessing their competence to operate in different cultural contexts is exigently becoming a priority. While recent years have seen numerous and much-needed efforts on cultural benchmarking, these efforts have largely focused on specific aspects of culture and evaluation. While these efforts contribute to our understanding of cultural competence, a unified and systematic evaluation approach is needed for us as a field to comprehensively assess diverse cultural dimensions at scale. Drawing on measurement theory, we present a principled framework to aggregate multifaceted indicators of cultural capabilities into a unified assessment of cultural intelligence. We start by developing a working definition of culture that includes identifying core domains of culture. We then introduce a broad-purpose, systematic, and extensible framework for assessing cultural intelligence of AI systems. Drawing on theoretical framing from psychometric measurement validity theory, we decouple the background concept (i.e., cultural intelligence) from its operationalization via measurement. We conceptualize cultural intelligence as a suite of core capabilities spanning diverse domains, which we then operationalize through a set of indicators designed for reliable measurement. Finally, we identify the considerations, challenges, and research pathways to meaningfully measure these indicators, specifically focusing on data collection, probing strategies, and evaluation metrics.

Aishwarya Verma, Laud Ammah, Olivia Nercy Ndlovu Lucas et al.

Stereotype repositories are critical to assess generative AI model safety, but currently lack adequate global coverage. It is imperative to prioritize targeted expansion, strategically addressing existing deficits, over merely increasing data volume. This work introduces a multilingual stereotype resource covering four sub-Saharan African countries that are severely underrepresented in NLP resources: Ghana, Kenya, Nigeria, and South Africa. By utilizing socioculturally-situated, community-engaged methods, including telephonic surveys moderated in native languages, we establish a reproducible methodology that is sensitive to the region's complex linguistic diversity and traditional orality. By deliberately balancing the sample across diverse ethnic and demographic backgrounds, we ensure broad coverage, resulting in a dataset of 3,534 stereotypes in English and 3,206 stereotypes across 15 native languages.

Erin MacMurray van Liemt, Aida Davani, Sinchana Kumbale et al.

Cultural representation in Large Language Model (LLM) outputs has primarily been evaluated through the proxies of cultural diversity and factual accuracy. However, a crucial gap remains in assessing cultural alignment: the degree to which generated content mirrors how native populations perceive and prioritize their own cultural facets. In this paper, we introduce a human-centered framework to evaluate the alignment of LLM generations with local expectations. First, we establish a human-derived ground-truth baseline of importance vectors, called Cultural Importance Vectors based on an induced set of culturally significant facets from open-ended survey responses collected across nine countries. Next, we introduce a method to compute model-derived Cultural Representation Vectors of an LLM based on a syntactically diversified prompt-set and apply it to three frontier LLMs (Gemini 2.5 Pro, GPT-4o, and Claude 3.5 Haiku). Our investigation of the alignment between the human-derived Cultural Importance and model-derived Cultural Representations reveals a Western-centric calibration for some of the models where alignment decreases as a country's cultural distance from the US increases. Furthermore, we identify highly correlated, systemic error signatures ($ρ> 0.97$) across all models, which over-index on some cultural markers while neglecting the deep-seated social and value-based priorities of users. Our approach moves beyond simple diversity metrics toward evaluating the fidelity of AI-generated content in authentically capturing the nuanced hierarchies of global cultures.

Myra Cheng, Vinodkumar Prabhakaran, Alice Oh et al.

Generative AI models ought to be useful and safe across cross-cultural contexts. One critical step toward this goal is understanding how AI models adhere to sociocultural norms. While this challenge has gained attention in NLP, existing work lacks both nuance and coverage in understanding and evaluating models' norm adherence. We address these gaps by introducing a taxonomy of norms that clarifies their contexts (e.g., distinguishing between human-human norms that models should recognize and human-AI interactional norms that apply to the human-AI interaction itself), specifications (e.g., relevant domains), and mechanisms (e.g., modes of enforcement). We demonstrate how our taxonomy can be operationalized to automatically evaluate models' norm adherence in naturalistic, open-ended settings. Our exploratory analyses suggest that state-of-the-art models frequently violate norms, though violation rates vary by model, interactional context, and country. We further show that violation rates also vary by prompt intent and situational framing. Our taxonomy and demonstrative evaluation pipeline enable nuanced, context-sensitive evaluation of cultural norm adherence in realistic settings.