Robert Sim

Menglin Xia, Xuchao Zhang, Shantanu Dixit et al.

Agent memory systems must accommodate continuously growing information while supporting efficient, context-aware retrieval for downstream tasks. Abstraction is essential for scaling agent memory, yet it often comes at the cost of specificity, obscuring the fine-grained details required for effective reasoning. We introduce Memora, a harmonic memory representation that structurally balances abstraction and specificity. Memora organizes information via its primary abstractions that index concrete memory values and consolidate related updates into unified memory entries, while cue anchors expand retrieval access across diverse aspects of the memory and connect related memories. Building on this structure, we employ a retrieval policy that actively exploits these memory connections to retrieve relevant information beyond direct semantic similarity. Theoretically, we show that standard Retrieval-Augmented Generation (RAG) and Knowledge Graph (KG)-based memory systems emerge as special cases of our framework. Empirically, Memora establishes a new state-of-the-art on the LoCoMo and LongMemEval benchmarks, demonstrating better retrieval relevance and reasoning effectiveness as memory scales.

Wenjie Fu, Xiaoting Qin, Jue Zhang et al.

Enterprise LLM agents can dramatically improve workplace productivity, but their core capability, retrieving and using internal context to act on a user's behalf, also creates new risks for sensitive information leakage. We introduce CI-Work, a Contextual Integrity (CI)-grounded benchmark that simulates enterprise workflows across five information-flow directions and evaluates whether agents can convey essential content while withholding sensitive context in dense retrieval settings. Our evaluation of frontier models reveals that privacy failures are prevalent (violation rates range from 15.8%-50.9%, with leakage reaching up to 26.7%) and uncovers a counterintuitive trade-off critical for industrial deployment: higher task utility often correlates with increased privacy violations. Moreover, the massive scale of enterprise data and potential user behavior further amplify this vulnerability. Simply increasing model size or reasoning depth fails to address the problem. We conclude that safeguarding enterprise workflows requires a paradigm shift, moving beyond model-centric scaling toward context-centric architectures.

Yuxin Wang, Paul Thomas, Zhiwei Yu et al.

Prior research on memory mechanism in RAG-based conversational system has emphasized how memory is stored and retrieved. However, far less is known about how memories with different functional roles influence response quality. Specifically, how they shape an agent's responses under varying conversational contexts and whether they lead to substantively different response behaviors. Existing evaluations in conversational system are also largely reference-based, insufficiently capturing the nuances in responses that may address users' preferences differently. In this work, we probe the impact of different memory types in shaping agents' responses. We present a fine-grained taxonomy of conversational memory, classify retrieved memories into different role types, and design a user-centric evaluation framework that simulates user perspectives. Through comparative experiments on long-term datasets and frontier LLMs, our analysis reveal many differentiated effects of memories: e.g., clarifying memory improves responses' factual accuracy and constraint awareness, making them more correct and personalized; irrelevant memory reduces topic relevance and degrades constraint awareness. Despite the power of frontier LLMs, these findings shed light on how different memory types can be leveraged to produce more personalized responses and inspire further research in this direction.