Hugo Ferreira

Cláudio Correia, Alberto E. A. Ferreira, Lucas Martins et al.

In binary classification systems, decision thresholds translate model scores into actions. Choosing suitable thresholds relies on the specific distribution of the underlying model scores but also on the specific business decisions of each client using that model. However, retraining models inevitably shifts score distributions, invalidating existing thresholds. In multi-tenant Score-as-a-Service environments, where decision boundaries reside in client-managed infrastructure, this creates a severe bottleneck: recalibration requires coordinating threshold updates across hundreds of clients, consuming excessive human hours and leading to model stagnation. We introduce MUSE, a model serving framework that enables seamless model updates by decoupling model scores from client decision boundaries. Designed for multi-tenancy, MUSE optimizes infrastructure re-use by sharing models via dynamic intent-based routing, combined with a two-level score transformation that maps model outputs to a stable, reference distribution. Deployed at scale by Feedzai, MUSE processes over a thousand events per second, and over 55 billion events in the last 12 months, across several dozens of tenants, while maintaining high-availability and low-latency guarantees. By reducing model lead time from weeks to minutes, MUSE promotes model resilience against shifting attacks, saving millions of dollars in fraud losses and operational costs.

Augusto Peres, Iker Perez, Pedro Valdeira et al.

Streaming data systems increasingly underpin Machine Learning workflows that maintain large numbers of continuously updated aggregations. In production settings, each incoming event typically triggers read-modify-write operations to persistent storage, making high-frequency state updates a dominant source of latency, contention, and operational cost. In this work, we decouple inference from state persistence in streaming Machine Learning pipelines via probabilistic thinning: every event is scored, but durable state updates are selectively triggered by informative events. Unlike approaches that shed input or state, we show that persistence-path control is achievable without a high-frequency in-memory control plane or cross-worker coordination, relying exclusively on approximate statistics retrieved from disk-backed key-value stores. We model the resulting stochastic processes, derive bounds on filtering rates, and prove that common time-based aggregations remain unbiased under variance-aware formulations, preventing systemic error accumulation. We evaluate the approach in a controlled setting that isolates per-event costs, demonstrating substantial reductions in storage Input/Output and serialization overhead. Across experiments, up to 90% of events are excluded from the persistence path while preserving and in some cases improving downstream utility.