Requirements Engineering of a Web Portal using Organizational Semiotics Artifacts and Participatory Practices
This addresses software quality and user satisfaction for web systems in organizational contexts, but it is incremental as it applies existing semiotics methods to a specific domain.
The paper tackled requirements engineering for a web portal by applying organizational semiotics artifacts and participatory practices, demonstrating feasibility through a case study from elicitation to validation.
Software requirements are key elements that contribute to the quality and users satisfaction of the final system. In this work, Requirements Engineering (RE) of web sites is presented using an organizational semiotics perspective. They are shown as being part of an organization, with particular practices, rules and views considering stakeholders several differences and opinions. The main contribution of this paper is to relate an experience, from elicitation to validation, showing how organizational semiotics artifacts were exploited in a collaborative and participatory way to RE of a web portal. A case study is described in order to demonstrate the feasibility of using such artifacts to RE when we think about the system as being part of a social organization.