Experiences and Insights from Applying GQM+Strategies in a Systems Product Development Organisation
This addresses the challenge of strategic alignment in software development for organizations, but it is incremental as it applies an existing method to a new context.
The paper tackled the problem of aligning software-related activities with corporate strategies in a systems product development organization by applying the GQM+Strategies approach over a five-month period, resulting in insights into the process and lessons learned.
Aligning software-related activities with corporate strategies and goals is increasingly important for several reasons such as increasing the customer satisfaction in software-based products and services. Several approaches have been proposed to create such an alignment. GQM+Strategies is an approach that applies measurement principles to link goals and strategies on different levels of an organisation. In this paper, we describe experiences from applying GQM+Strategies to elicit, link, and align the goals of an integrated systems product development organisation across multiple organisational levels. We provide insights into how GQM+Strategies was applied during a five- month period. The paper presents the enacted application process and main lessons learnt. In addition, related approaches are described and an outlook on future work is given.