Semantic Jira - Semantic Expert Finder in the Bug Tracking Tool Jira
This addresses the need for better project management and maintenance in software development teams, though it is incremental as it builds on existing semantic search and recommendation techniques.
The authors tackled the problem of redundant work and inefficient expert collaboration in bug tracking by developing a semantic expert recommender extension for Jira, which recommends experts and links to organizational knowledge based on semantically similar tickets.
The semantic expert recommender extension for the Jira bug tracking system semantically searches for similar tickets in Jira and recommends experts and links to existing organizational (Wiki) knowledge for each ticket. This helps to avoid redundant work and supports the search and collaboration with experts in the project management and maintenance phase based on semantically enriched tickets in Jira.