Spaced Repetition and Mnemonics Enable Recall of Multiple Strong Passwords
This addresses usability and security issues for users managing passwords, offering incremental improvements to password management schemes.
The study tackled the problem of users recalling multiple strong passwords by testing spaced repetition and mnemonic techniques, finding that 77% of participants successfully recalled all 4 stories over 158 days with a specific schedule.
We report on a user study that provides evidence that spaced repetition and a specific mnemonic technique enable users to successfully recall multiple strong passwords over time. Remote research participants were asked to memorize 4 Person-Action-Object (PAO) stories where they chose a famous person from a drop-down list and were given machine-generated random action-object pairs. Users were also shown a photo of a scene and asked to imagine the PAO story taking place in the scene (e.g., Bill Gates---swallowing---bike on a beach). Subsequently, they were asked to recall the action-object pairs when prompted with the associated scene-person pairs following a spaced repetition schedule over a period of 127+ days. While we evaluated several spaced repetition schedules, the best results were obtained when users initially returned after 12 hours and then in $1.5\times$ increasing intervals: 77% of the participants successfully recalled all 4 stories in 10 tests over a period of 158 days. Much of the forgetting happened in the first test period (12 hours): 89% of participants who remembered their stories during the first test period successfully remembered them in every subsequent round. These findings, coupled with recent results on naturally rehearsing password schemes, suggest that 4 PAO stories could be used to create usable and strong passwords for 14 sensitive accounts following this spaced repetition schedule, possibly with a few extra upfront rehearsals. In addition, we find that there is an interference effect across multiple PAO stories: the recall rate of 100% (resp. 90%) for participants who were asked to memorize 1 PAO story (resp. 2 PAO stories) is significantly better than the recall rate for participants who were asked to memorize 4 PAO stories. These findings yield concrete advice for improving constructions of password management schemes and future user studies.