Towards a Theory of Affect and Software Developers' Performance
It addresses a gap in software engineering and psychology by providing foundational theory for understanding human factors in development, though it is incremental in building on existing claims about people-focused improvements.
This PhD dissertation tackled the lack of theory on how affects (emotions and moods) impact software developers' performance, constructing a multifaceted theory through mixed methods that links affects to analytical problem-solving and productivity, with evidence suggesting happy developers perform better and are more productive.
For more than thirty years, it has been claimed that a way to improve software developers' productivity and software quality is to focus on people. The underlying assumption seems to be that "happy and satisfied software developers perform better". More specifically, affects-emotions and moods-have an impact on cognitive activities and the working performance of individuals. Development tasks are undertaken heavily through cognitive processes, yet software engineering research (SE) lacks theory on affects and their impact on software development activities. This PhD dissertation supports the advocates of studying the human and social aspects of SE and the psychology of programming. This dissertation aims to theorize on the link between affects and software development performance. A mixed method approach was employed, which comprises studies of the literature in psychology and SE, quantitative experiments, and a qualitative study, for constructing a multifaceted theory of the link between affects and programming performance. The theory explicates the linkage between affects and analytical problem-solving performance of developers, their software development task productivity, and the process behind the linkage. The results are novel in the domains of SE and psychology, and they fill an important lack that had been raised by both previous research and by practitioners. The implications of this PhD lie in setting out the basic building blocks for researching and understanding the affect of software developers, and how it is related to software development performance. Overall, the evidence hints that happy software developers perform better in analytic problem solving, are more productive while developing software, are prone to share their feelings in order to let researchers and managers understand them, and are susceptible to interventions for enhancing their affects on the job.