Interaction and resistance: The recognition of intentions in new human-computer interaction
This proposes a foundational shift in HCI theory for researchers and designers, but it is incremental as it builds on existing cognitive systems concepts.
The paper argues that human-computer interaction (HCI) should shift from traditional approaches to a 'new HCI' integrated with cognitive systems research, where recognizing intentions through resistance to human actions is key, enabling basic-level intentional systems without requiring full cognition.
Just as AI has moved away from classical AI, human-computer interaction (HCI) must move away from what I call 'good old fashioned HCI' to 'new HCI' - it must become a part of cognitive systems research where HCI is one case of the interaction of intelligent agents (we now know that interaction is essential for intelligent agents anyway). For such interaction, we cannot just 'analyze the data', but we must assume intentions in the other, and I suggest these are largely recognized through resistance to carrying out one's own intentions. This does not require fully cognitive agents but can start at a very basic level. New HCI integrates into cognitive systems research and designs intentional systems that provide resistance to the human agent.