The languages of actions, formal grammars and qualitive modeling of companies
This work addresses qualitative modeling of companies as institutions, but it appears incremental in applying existing linguistic methods to specific domains.
The paper tackles the problem of finding and describing language structures for external and internal information flows in companies, using formal grammars and linguistic modeling, with results including constructing an internal flow for an industrial company and finding a formal stochastic grammar for an external flow in an insurance company.
In this paper we discuss methods of using the language of actions, formal languages, and grammars for qualitative conceptual linguistic modeling of companies as technological and human institutions. The main problem following the discussion is the problem to find and describe a language structure for external and internal flow of information of companies. We anticipate that the language structure of external and internal base flows determine the structure of companies. In the structure modeling of an abstract industrial company an internal base flow of information is constructed as certain flow of words composed on the theoretical parts-processes-actions language. The language of procedures is found for an external base flow of information for an insurance company. The formal stochastic grammar for the language of procedures is found by statistical methods and is used in understanding the tendencies of the health care industry. We present the model of human communications as a random walk on the semantic tree