On (Commercial) Benefits of Automatic Text Summarization Systems in the News Domain: A Case of Media Monitoring and Media Response Analysis
This work addresses efficiency improvements for media monitoring professionals, but it is incremental as it applies an existing method to a specific domain.
The study investigated the commercial benefits of automatic text summarization in media monitoring and response analysis, finding that a simple query-based extractive approach significantly reduces employee processing time without substantially compromising work quality.
In this work, we present the results of a systematic study to investigate the (commercial) benefits of automatic text summarization systems in a real world scenario. More specifically, we define a use case in the context of media monitoring and media response analysis and claim that even using a simple query-based extractive approach can dramatically save the processing time of the employees without significantly reducing the quality of their work.